Dear HP OpenView Customer,

The Hewlett-Packard Complementary Products Division (HPCP) and HPs OpenView Business are pleased to provide you with this update of HP Oracle8Ò -for-OpenView (OfO), Version 8.1.7 for HP-UX platforms. HPCP and OpenView Business are committed to provide a continuous stream of OfO updates that match the database requirements of existing and new HP OpenView products.

This update release is being shipped to you now so that you have sufficient time to install and test this version of the database with your current HP OpenView product version prior to the next planned release of the OpenView product(s). This is being done to avoid forcing a simultaneous update installation of the underlying database and the OpenView product. We have found that a simultaneous update of the database and OpenView product could potentially cause problems that are extremely difficult to isolate and solve.

Before proceeding with the installation of this OfO V8.1.7 Update, please read the enclosed OpenView Product /Database compatibility matrix to determine that your OpenView product(s) are compatible with Oracle8Ô Version 8.1.7.

**** Back Up your existing database prior to proceeding ****

Please follow the instructions in the enclosed document: "Quick Installation Guide Oracle-for-OpenView 8.1.7".

Also, please check the contents of the package and ensure it contains the parts listed below (contact your HP support representative if you are missing any items):

Compatibility Matrix for Oracle-for-OpenView (OfO) & HP OpenView Products

OfO 8.0.6 HP-UX 10.20, 11.0

OfO 8.0.6 Sun Solaris 2.6, 7

OfO 8.1.7 HP-UX 11 (32bit)

OfO 8.1.7 Sun Solaris 2.6, 7, 8

OfO 8.1.7 Windows NT 4

Network Node Manager 6.0

No

No

No

No

No

Network Node Manager 6.1

TBT(1)

TBT(1)

No

No

No

Network Node Manager 6.2(2)

Yes

Yes

Yes

Yes

Yes

IT /Operations 5.0 / 5.11

Yes

N/a

No

N/a

N/a

IT /Operations 5.3

Yes

Yes

No

No

N/a

Vantage Point Operations/UX 6.0

Yes

Yes

Yes(3)

Yes(3)

N/a

IT /Administration 3.20

No

N/a

No

N/a

N/a

IT /Administration 3.25

Yes

N/a

No

N/a

N/a

IT /Administration 4.0

Yes

N/a

TBT(4)

N/a

N/a

Service Reporter 1.02(5)

No

No

No

No

No

Service Reporter 1.03

No

No

No

No

No

Vantage Point Reporter 2.00

Yes

Yes

No

No

No

Vantage Point Reporter 3.00(6)

TBT

TBT

TBT

TBT

No

ITSM 5.6

Yes

No (1)

No

No

No

ITSM 5.7

No (1)

No (1)

No

No

No

Service Desk 2.0

No (1)

No (1)

No

No

No

Service Desk 3.0

Yes

No (1)

TBT

TBT

TBT

Notes:

1.Was already tested on OfO 8.0.5

2.Denotes product not yet released: Information may change without notice.

3.Supported with VPO A.06.03 (patches: PHSS_22762, ITOSOL_00061 and higher)

4.TBT = to be tested, was already tested on OfO 8.1.6

5.Service Reporter A01.02 is the Japanese Version

6.Denotes product not yet released: Information may change without notice.