Hewlett-Packard
is pleased to announce the latest release of HP-UX Support Plus. These tested bundles include patches that fix
HP-UX defects, enable new hardware, and provide diagnostic tools. Support Plus is available to customers by
request only. Please use the following
information to decide whether this release is right for you.
Special Note:
Hewlett-Packard
will offer the final Quality Pack (QPK) and Hardware Enablement (HWE)
bundles for HP-UX 11.0 (B.11.00) in March 2004.
This is in alignment with the discontinuance of HP-UX 11.0 on
While
Hewlett-Packard will no longer refresh these bundles after March 2004, you can
still obtain them from the Support Plus web page at http://software.hp.com/SUPPORT
PLUS. Also, Hewlett-Packard will
continue to provide new and recommended HP-UX 11.0 patches, as well as updated
information about the patches in the March 2004 bundles, at the
New in Support Plus!
Hewlett-Packard
would like to remind you that the end of service date for HP-UX Predictive
Support is
HP ISEE is a single, common remote support solution that lets you
manage supported HP-UX, MS Windows and Red Hat Linux servers, connected
peripherals, Hewlett-Packard storage devices, and network interconnect devices that
span everything from simple configurations to complex mission-critical IT
environments. By providing a single remote support solution for multiple
operating systems and devices, ISEE can help eliminate the need for you to
manage multiple support tools across your IT environment, thus reducing
complexity and support cost.
HP
ISEE uses continuous hardware event monitoring and automated notification, to
proactively identify and prevent potential critical problems. Through remote diagnostic scripts and vital
configuration information collected, HP ISEE enables fast restoration of
supported systems, storage and network devices.
Hewlett-Packard
encourages you to begin using ISEE as soon as possible, so that you can reap
the benefits of this new technology. HP
ISEE A.03.00 is available on the December release of the Support Plus media for
installation as the bundle ISEEPlatform
within the HPUXAuxTools
directory. ISEE can also be downloaded
from www.software.hp.com by selecting
Instant Support Enterprise Edition under the “internet ready and networking” section
or under the “Featured Products” section.
For more information on ISEE, visit http://www.hp.com/hps/hardware/hw_enterprise.html
If
you have HP mission critical or select network support services, contact your
Hewlett-Packard account support team to determine the appropriate remote
support solution for your environment.
HP-UX Support Plus
Update Release for December 2003 - continued
HP-UX
Support Plus will be released on separate CD media, one CD for HP-UX 11.0 and
one CD for HP-UX 11i.
The HP-UX 11.0 Support Plus CD-ROM contents:
|
If your hardware
platform is an |
And you want to |
You should install |
Revision date |
|
HP-UX Workstation
or Server |
Use the latest
diagnostic tools |
OnlineDiag bundle
from the depot /cdrom/DIAGNOSTICS/B.11.00 |
September 2003 |
|
HP-UX Server |
Use the latest
Instant Support Enterprise Edition tools (requires an HP support contract) |
ISEEPlatform (A.03.00.020) bundle from the depot /cdrom/HPUXAuxTools |
September 2003 |
|
HP-UX Server |
Prepare your server
to use iCOD (Instant Capacity on Demand) functionality |
ICOD-purchase
(B9073AA bundle) from
/cdrom/DIAGNOSTICS/B.11.00 |
September 2002 |
|
HP-UX Workstation
or Server |
Enable new systems
and supported hardware products (including I/O adapters and devices) |
Hardware Enablement
Bundle from /cdrom/HWE1100 |
September 2003 |
|
HP-UX Workstation
or Server |
Bring all core and
graphics software to the current patch level and install critical patches for
Core, add-on I/O and networking drivers |
Quality Pack Bundle
from /cdrom/QPK1100 (Updated in March
and September) |
September 2003 |
The HP-UX
11iv1 Support Plus CD-ROM contents:
|
If your hardware
platform is an |
And you want to |
You should install |
Revision date |
|
HP-UX Workstation
or Server |
Use the latest
diagnostic tools |
OnlineDiag bundle
from the depot /cdrom/DIAGNOSTICS/B.11.11 |
December 2003 |
|
HP-UX Server |
Use the latest
Instant Support Enterprise Edition tools (requires an HP support contract) |
ISEEPlatform (A.03.00.029) bundle from the depot /cdrom/HPUXAuxTools |
December 2003 |
|
HP-UX Workstation
or Server |
Prepare your server
to use iCOD (Instant Capacity on Demand) functionality |
ICOD-purchase
(B9073AA bundle) from
/cdrom/DIAGNOSTICS/B.11.11 |
December 2003 |
|
HP-UX Workstation
or Server |
Prepare your server
to use iCOD (Instant Capacity on Demand) functionality |
ICOD-utility
(T1322AA bundle) from /cdrom/DIAGNOSTICS/B.11.11 |
December 2003 |
|
HP-UX Workstation
or Server |
Install patches for
HP-UX 11iv1 which are required to install and update the OS. |
Required 11iv1
Patch Bundle from /cdrom/BUNDLE11i |
June 2003 |
|
HP-UX Workstation
or HP-UX Server |
Enable new systems
and supported hardware products (e.g. I/O adapters and devices) |
Hardware Enablement
Bundle: from /cdrom/HWEnable11i |
December 2003 |
|
HP-UX Workstation
or Server |
Update HP-UX
application software (e.g. HP MC/ServiceGuard product) |
Gold Apps Bundle
(GOLDAPPS11i) from /cdrom/GOLDQPK11i (Updated in June
and December) |
December 2003 |
|
HP-UX Workstation
or Server |
Update HP-UX core
software |
Gold Base Bundle (GOLDBASE11i) from
/cdrom/GOLDQPK11i (Updated in June
and December) |
December 2003 |
Requesting HP-UX Support Plus
If you are interested in receiving this
release of HP-UX Support Plus on CD-ROM, please follow the
instructions detailed on the first page of this letter.
Support Plus bundles are available individually from
HP Software Depot. The Software Depot
URL is: http://software.hp.com. Click on “enhancement releases and patch
bundles”. Then look for the bundles in
the list. There are informational web
pages for each bundle. You must register
and then may download any of them. You
may also simply visit the Support Plus web pages at http://software.hp.com/SUPPORTPLUS.
HP-UX Support Plus
Update Release for December 2003 - continued
You can also order CD media
through the HP Software Update Manager.
Follow the links from the IT
·
notification of the availability of new software
update products related to your support agreement
· information about changes to the Software Update Manager
· set your preferences for e-mail and frequency of reporting
· view software information articles on-line in the Software Update Manager