Function Location/System Handle:
IMPORTANT: All requests must be received by: January
31, 2004
Dear hp customer:
We are pleased to inform you that under your support
agreement you are eligible to receive the following release:
Ř OpenView
Network Node Manager version 6.41
Ř OpenView NNM
Extended topology version 2.01 (if applicable to your contract)
To help you decide if you would like to request your
entitlement/s we encourage you to read the release information on the following
pages. This information will also be
available on-line at: http://www.software.hp.com/RELEASES-MEDIA
The Release Request Form, which is the last page of this
document, must be returned in order for you to receive this update. You can send the request for this release by
fax or mail by submitting the completed Release Request Form via:
|
Americas |
Fax |
(877) 445-7690 (toll free) |
|
Mail |
Prepaid return envelope |
|
|
Asia Pacific |
Fax ______________________________ Mail |
1 (650) 960-5412 or 1 (877) 445-7690 (both are toll) Prepaid return envelope |
Upon
receipt, your order will be shipped within 2-3 weeks. Materials requests, including temporary or permanent address
changes for delivery, may also be submitted on-line, via HP Software Update Manager
available through the HP IT Resource Center at: http://www.itrc.hp.com/. Linking and activating support in HP
Software Update Manager will result in e-mail notification of new releases,
with the opportunity of requesting updates on-line or via software download
where available.
Best Regards,
HP
New Releases Available! Network Node Manager 6.41 and Extended
Topology 2.01 !
Important! NNM and ET Obsolescence Planning
Information!
§ <marketing value
proposition>NNM 6.41
o
Dramatic event reduction via new event Correlators,
focusing on event
de-duplication, root-cause in Frame relay
environments, and more
o
New event “wizard” (Correlation Composer), to tune our shipped Correlators
and easily create new ones for your specific
needs
o
New discovery and dynamic views (MPLS, Cisco HSRP, Wireless
Access Points, others)
o
New platform support –
Windows XP Professional, and Solaris 2.9
§ <marketing value
proposition>NNM Extended Topology 2.01
o Compatible with NNM 6.41
o
Dramatically improved discovery scalability and reduced discovery time!
o
Reduced CPU and memory
requirements for large environments
o
Improved VLAN support for
Cisco and Extreme devices
o Introducing new concept: Protocol health for Cisco HSRP Group State
o
New device support – check www.openview.com for up-to-date information
o New platform support – HP-UX 11.11 and Solaris 2.9
For customers on support for these specific products:
NNM 6.41 is an upgrade to NNM 6.2 and 6.31 versions. In
order to receive the NNM 6.41 software update, you must return the enclosed NNM
6.41 Release Request Form.
If
applicable to you, NNM Extended Topology 2.01 is an update to NNM
Extended Topology 1.50
and 1.51, enabling compatibilityand must be used with
NNM Version 6.41. In order to receive
the NNM ET 2.01 software update, you must return the enclosed NNM ET 2.01
Release Request Form.
Important! NNM 5.x, 6.0x, 6.1, 6.30 and ET 1.50
Obsolescence Planning Information
In
order to assist you with your future planning, hp would additionally likeis making the following obsolesence information
available to you at the earliest possible time. to inform you of our We planplans
to discontinue sales of and support for NNM versions 5.0, 5.01, 5.02, 6.0,
6.01, 6.1, 6.30 and Extended Topology 1.50.
This letter serves as hp OpenView’s formal announcement of the planned
obsolescence of NNM versions 5.0, 5.01, 5.02, 6.0, 6.01, 6.1, 6.30 and NNM ET
version 1.50. We encourage customers
currently using these versions to upgrade to NNM 6.41 and ET 2.01 (if
applicable to you). For details, please
see “IMPORTANT DATES TO REMEMBER” on the next page.
In
order to benefit from the newly added released versions (where applicable) of NNM and ETET (if
applicable to you) if
applicable to you) features, and to ensure continuous support, we highly
recommend that you begin your upgrade to hp OpenView Network Node Manager 6.41
and NNM Extended Topology 2.01 (if applicable to you) as soon as possible.
NOTE: Support for NNM versions 6.2,
6.31 and NNM ET 1.51 will continue until further notice. However, due to conditions beyond our
control, we want to remind you of HP’s plans to end support for HP-UX 10.20,
and Microsoft’s plans to end support for NT 4.0 Server. These events affect our ability to continue
to provide our customers with the previous level of support they have come to
expect from us. In order to provide you
with our stated level of support for these releases of NNM and NNM ET, we
highly recommend you update those systems to HP-UX 11.x or Windows 2000
Workstation (or Server) Version 4.0 well in advance of the published deadlines.
IMPORTANT
DATES TO REMEMBER:
|
31-May-2003 |
Last day to order additional licenses, media and documentation for
NNM versions 5.0, 5.01, 5.02, 6.0, 6.01, 6.1, 6.30 and ET version 1.50 |
|
||
|
31-May-2003 |
Last day to receive
defect fix support for NNM version 6.30 and ET version 1.50 (if applicable to
you) |
|
||
|
31-August-2003 |
Last day to receive
defect fix support for NNM versions 5.0, 5.01 and 5.02 on remaining supported
operating system platforms |
||
|
31-January-2004 |
Last day
for customers with active support agreements to submit the NNM 6.41 and ET
2.01 (if applicable to you) Release Request Form(s) to receive your copy of
NNM version 6.41 and ET version 2.01 (if applicable to you). |
|
||
|
30-November-2004 |
Last day to receive
phone support for NNM versions 5.0, 5.01, 5.02, 6.0, 6.01, 6.1, 6.30 and ET
version 1.50 (if applicable to you) on remaining supported operating system
platforms (i.e. official End Of Support date for NNM versions 5.0, 5.01,
5.02, 6.0, 6.01, 6.1, 6.30 and ET version 1.50) |
|
||
|
30-November-2006 |
Last day of
web-based access (http://support.openview.hp.com)
to existing documentation and patches for NNM versions 5.0, 5.01, 5.02, 6.0,
6.01, 6.1, 6.30 and ET versions 1.50 (if applicable to you) |
|
||
IMPORTANT WEB SITES:
http://www.openview.hp.com/products/nnm/index.asp
http://www.openview.hp.com/products/nnmextopology/index.asp
Release Request Form
All requests for NNM641 must
be received by January, 31 2004
Send your request(s) for these
releases by fax or mail by submitting the following completed release request
form using the fax or mail information on the first page of this document.
Function location/system handle:
This order
will be shipped to the contact name and address on this letter, unless
you indicate a temporary delivery address change for this shipment:
Name: ____________________________________ Company Name: ________________________________
Address:
_____________________________________________________________________________________
City, State,
Zip/Country Code: __________________________________________________________________
Telephone: (
)_____________________________________
Should a
permanent change to the delivery address on your contract be required for all
future shipments, please contact:
|
U.S.
Business Support Agreements (excluding State or Federal Government contracts) |
(800)
386-1115 |
|
U.S. State
and Federal Government Support Agreements |
(800) 352-8276 |
|
Canadian
Business or Government Support Agreements |
(800)
268-1221 |
|
Latin
America Support Agreements |
Please
contact your local country Contract Administrator |
|
Asia/Pacific
Support Agreements |
Please
contact your local country Contract Administrator |
If you require any of these releases for other system
handles/function locations, including requests for temporary or permanent
delivery address changes, these may also be submitted by going to http://www.itrc.hp.com/, or by following the paths
referenced above.
NNM641
Shipments cannot be
made unless you indicate (by checking) the appropriate box with the version of
the release you require.
Function location/system handle: