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HP Scholars Handbook

» Intern Advice for HP Scholars
» Building Your Resources
» Preparing Your Resume (Including Sample Resume)
» The Job Search
» The Interview Process
» Interview Tips
» Prepare for Your Internship
» Experiences of Past HP Scholars

Intern Advice for HP Scholars

What is HP’s work environment like?

Work Schedule
Your work schedule should be discussed with your manager. A standard work day is eight hours which does not include lunchtime. As a non-exempt employee you must comply with break and lunch requirements at your location.

Work Attire
Work attire depends on who you interact with and your position. In a typical research and development or manufacturing environment employees wear a polo shirt with jeans or khakis, or other business casual attire. In some locations, such as a fabrication area, you may be required to wear special garb and equipment. If you interact with customers, or work in a sales environment, you may wear dress slacks, a dress shirt, tie, or other more formal business clothing.

What should I expect in relocating?

Costs
A predetermined location package will be available once you accept your job offer.

Transportation
All HP Scholars are required to find their own method of transportation to and from work. Find out if HP offers discounts for public transportation near your site.

Housing Options
All HP Scholars are responsible for finding their own housing arrangements. The three main options are: intern shared housing, HP employee family housing, or searching classified ads or web sites. Once an offer is accepted, additional housing information will be forthcoming from HP’s external relocation vendor.

Weather
Plan ahead for what the weather will be like during your summer internship. Make sure you have the appropriate clothing packed for the weather at work and during your recreational pursuits.

Site / Location Information
For more information about your intern work location you can contact the intern coordinator for that site, visit the Chamber of Commerce and other websites about that location, and contact current or past scholars who have worked at that site previously. 
 

Possible places to intern

Atlanta

Boise

Chicago

Colorado Springs

Corvallis

Cupertino

Ft. Collins

Houston

Marlborough

Palo Alto

Roseville

San Diego

 

St. Louis

Vancouver

 

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Building Your Resources

Activity 1 – Get Connected to On-Campus Resources and Networks

If you attended a summer bridge program at your school, you’re probably already plugged into resources and student groups on campus. Become engaged with and participate in HP Scholar activities on your campus. Interview older students; ask the Minority Engineering Program staff and others for groups to get involved in. Look for student groups like the Society of Hispanic Engineers (SHPE), Society of Women Engineers (SWE), National Society of Black Engineers (NSBE), etc. Identify tutoring resources and places where students can get assistance with class work and projects. Ask for advice about starting a study group and what workshops are available. Find out when major career fairs take place.

Activity 2 – Volunteer On Campus

During your freshman year, you’re probably focusing on general education courses and are not yet heavily into technical projects. However, there are creative ways to use and build technical skills that will provide great resume content. Meet with your on campus advisor to develop ideas about what clubs, technical activities or contests might be available. Determine if there are ways you might help the K-12 outreach by helping them design or update a web page, trouble shoot computers, or teach young students how to use a computer.

Activity 3 – Practice a Phone Interview

Take advantage of mock interview sessions, even as a freshman. Conduct a practice interview session with a fellow scholar, your advisor, or someone from the career counseling office. Interviewing for a professional position may be new and intimidating. Practicing in a more non-stressful situation will polish your skills and ease your anxiety.

Activity 4 – Build Up Your Interviewing Confidence

Work together to practice answering typical interview questions. Develop strong communication skills and work to eliminate “uh, like, and you know” from your responses. Be prepared to answer questions such as, “why did you choose your university?” and “what’s an HP Scholar?” You may want to discuss the difficulties in selling yourself as a topic at one of your HP Scholar activities.

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Preparing Your Resume

Activity 1 – Gathering Content for Your Resume

Brainstorm a list of items that should be included in your resume. List all of your prior work experience, education, awards and honors, special skills, activities, etc. Don’t worry about formatting yet, just focus on gathering your resume contents and then begin prioritizing what should be included in the resume.

Activity 2 – Review your Academic Achievement

Make a list of specific coursework relevant to your major. List the titles of the specific technical classes you have completed, or anticipate completing by the time of your internship (not the course numbers). Be sure to include any programming languages you have experience or exposure to. If your GPA is above 3.0 be sure to include it.

Activity 3 – Formatting and Publishing Your Resume

Now it is time to create a real resume. A sample resume is located on the HP Scholars website. In addition, there are many resources available with excellent examples, such as CollegeGrad.com/resumes. Make sure you use simple fonts to ensure they can be scanned. Form your resume in both Word and PDF formats and keep it to one page. Be absolutely sure that the addresses, phone numbers, voicemail message, and email information is up to date, accurate, and appropriate for business. These should all be checked daily for potential messages from hiring managers.

Activity 4 – Resume review and posting

Take advantage of utilizing your on campus advisor or Resume Writing Workshops at your school. The HP Scholar Program manager will send out messages in the fall term requesting that you submit a copy of your resume, normally by about December 15th. Your resume will be reviewed and you may be contacted to make edits, and or changes. The final copy of your resume will be posted and available to hiring managers on the internal HP Scholar links. It will also be utilized to help market you for potential openings throughout the HP recruiting season. In addition, you MUST visit the http://www.hp.com/go/jobs website to complete your profile and post your resume there as well.

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The Job Search

Activity 1 – Enter Profile and Resume at the HP Job Website

HP Scholars must go to http://www.hp.com/go/jobs and input their complete profile and post their resume. Become familiar with the features and search capabilities of this website.

Activity 2 – HP Jobs and Internships

The HP Scholar will review the http://www.hp.com/go/jobs web site every few days. In addition, the scholar should determine when HP Recruiters and/or the HP Scholar Program manager will be on-campus by contacting your HP Scholar advisor and career center.

Activity 3 – Put Your Application In

Apply for any intern position you may have an interest in even if you feel you may not be completely qualified. Notify the HP Scholar Program Manager via email listing the positions and the requisition number you have applied for.

Activity 4 – Research HP Company Information

Gathering information about the company will help you be prepared for an on-campus or phone interview, or an HP presentation. The HP company web site (http://www.hp.com) has a wealth of information. Check out HP’s Annual Report. Learn about HP history, products, locations, and press releases. Ask other scholars which HP organizations they have worked for and what sort of products and services those organizations develop. Ask which HP locations they worked at and find out how the different locations compare and which were their favorites.

Activity 5 – Informational Interview

Speaking with a manager at HP helps you understand the company better, and builds a network for you within the company. Your fellow scholars are a great source of potential leads. If you are seeking an informational interview here is an example of an email request.

Hello, my name is Jane Smith:

I am an HP Scholar majoring in Electrical Engineering at Morgan State University. One of my fellow HP Scholars indicated that you have previously hired EE interns for the summer in your work group. I would really enjoy exploring what EE interns might be involved with at HP and to learn if you know of any upcoming intern opportunities over the phone. My resume is attached, my email is xxxxxxxx@xxxxx.xxx, and my phone number is yyy-yyy-yyyy. I hope to hear from you soon.

Jane Smith
HP Scholar

Activity 6 – Thanking HP People You Meet

One of the easiest ways to leave a strong, professional impression is to follow up with a quick e-mail to any HP person who you meet or speak with during your search for an internship. Here is one example.

Dear (first name of the interviewer)

I wanted to send my thanks for taking time to meet with me. It was a beneficial interview for me, as it really was my first experience with the professional interviewing process. I would certainly appreciate your feedback in terms of my performance at the interview, areas in which I did well, and areas in which I could improve.

Once again, thank you for your time and information.

Bill Kidd
HP Scholar
Your email and school phone

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The Interview Process

Selection Process Overview

While you’re busy studying at school, we’re busy sending information about you to all hiring managers who have job openings. We encourage them to contact those of you who they’d like to interview via phone. HP managers have been very excited about the idea of being able to hire HP Scholars who will return to school with a scholarship. Many are modifying their internship plans to be able to include freshman students – HP typically hires only students completing their junior year. You may be contacted by a few different hiring managers from different HP sites. Usually the process will go something like this:

  1. Either a hiring manager contacts you, or you contact a hiring manager expressing interest in their job and they respond. The first step is simply to make contact to see if there’s a mutual interest and potential match between their job and your background/interests.
     
  2. You schedule a phone interview with the hiring manager. Send an email to Howard Templeton to let him know the hiring manager’s name and that you’ve got a phone interview.
     
  3. It’s VERY RARE, but a few managers might invite you to visit the HP site for a day of interviews (they’ll pay to fly you there and put you up in a hotel nearby and will host you for a day to meet their team and have additional interviews.)
     
  4. The hiring manager will make a FORMAL JOB OFFER – probably a verbal offer via phone with salary information etc. Then you’ll receive an official LETTER indicating the salary you’ll be hired at, forms to be filled out with employment information, an EMPLOYMENT ACCEPTANCE FORM to mail back, etc. They’ll usually indicate that they’d like you to accept or decline the offer by a certain date. Send an email to Howard Templeton to let him know you’ve received a formal offer letter and whether you will be accepting the position.
     
  5. If you’re accepting the job, call the manager and let him/her know that you’d like to accept the job. Fill out the acceptance forms and mail them to the address designated.
     
  6. The site’s intern coordinator will be the person who will have all sorts of specific information and help regarding housing and transportation options for the summer. You will also receive a package of information with housing and transportation options. Every intern has successfully worked out local housing and transportation, so don’t sweat over that until you’ve accepted a particular job. There are usually options to share housing with HP employees, other summer interns, live on-campus at a local university, etc. A listing of HP Scholars and the sites they will be working at also gets distributed several times during the recruiting season to help with potential housing matches.

On Campus Interview

You might be contacted by an HP Hiring Manager or recruiter who will be on campus. Make sure you write down their name, phone number, email, the date, time, and location of the interview. Come to the interview well prepared including having done your research, having a fresh copy of your resume, and also a pad and pen to write with. Also be sure to have a couple of questions prepared to ask the interviewer.

When the interview is complete be sure to shake hands and thank the interviewer for their time. Your resume and interviewer’s notes will now be in the HP national summer internship applicant database. Following the interview you may receive a phone call or an email requesting to make arrangements for a follow up interview.

The Phone Interview

Interviews of prospective interns are most often completed by a phone interview by the actual hiring manager or their designate. There will likely be an initial communication to set up the time for the extended phone interview either through phone or email. This means you must be sure that you always answer the phone in a professional manner, and that your voicemail greeting and instructions are both appropriately professional and clear. Be sure to respond to all phone calls or emails the same day. If you need to leave a message, make sure you clearly speak your name and why you are calling – you may even spell your name to eliminate confusion. In addition, speak slowly and clearly when leaving your phone number and the time you will be available. When you do speak with an HP person, be sure to write down their name, phone number and email. Because the HP person may be in a different time zone, be very clear at what time you are actually setting up the interview for. If the interview will be at 9am, make sure you are both clear that you are describing 9am Pacific Time, which would be noon in the Eastern Time zone, for example. Never miss an appointment unless it is an emergency. If it is an emergency, contact the interviewer as soon as possible. Finally, always thank the interviewer for their time.

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Interview Tips

Timing

Everyone knows not to be late for an interview. But don’t be too early and “hover” either. If it is an “in-person” interview arrive about five minutes early. If it is a phone interview, be prepared for the call five minutes before the appointed time.

Greeting

For a phone interview, be prepared with a short professional response. Answer with something similar to , “Hello, this is John Jones at Purdue University”. If the interview is in person, remain standing, you don’t want the first thing the interviewer to see is you getting your things in order and adjusting your clothing.

Impression

Sociolinguistists at Stanford University have discovered that what we say accounts for a mere 7 percent of a person’s first impression of us, while our body language constitutes 55 percent. So, hold your briefcase or folder in your left hand and keep the right one hanging loosely at your hip, ready to shake hands. This also applies to your voice on the phone. Speak very clearly in your most professional voice. Eliminate “like” from your vocabulary and stay clear of street jargon.

Logistics

Be prepared for the awkward moment when you and the recruiter walk into a conference room for the interview and there are more than two chairs. If he/she hasn’t taken a seat, rest your hand on one of the chairs and ask, “Is this a good place for me to sit?” If the interviewer has already set up shop, choose the seat directly across from them.

Introduction

During the crucial opening minutes, whether in person or on the phone, the interviewer is sizing you up as a person, as opposed to a faceless resume. Your ability to engage and be at ease are at a premium. If you are still talking about the weather after five minutes have gone by, steer the conversation back to the interview.

The Dreaded Lead-Off Question

The interviewer may actually start of with, “Tell me about yourself”. If they do, tell them, but your best move is to resist the urge to dump it all at once. Rehearse a 60 second commercial spot that summarizes your past work experience, or your responsibilities at your last internship. Also, include something about your school, your major, and studies, and maybe your reasons for pursuing this position.

Do Your Homework

Research the company and know what the top business goals are. Know what the top priorities are for the firm and be able to articulate how your skills will help achieve them.

The Fit

The interviewer will assess how your experience and background fit the company’s needs. Offer answers the provide clues that you understand the company’s business and culture. Comment on something recent you researched that the company is involved in.

Have a Plan and Tell Your Story

What is the story you want to tell about yourself through the interview. What strengths to you want to make sure get succinctly communicated in your answers? Have a game plan to steer the conversation where you want it to go? I want you to know that I am these three things…...

Obey the Rule of Three

Have three points to drive home and an anecdote to support each one. For example, if you are applying for a software position maybe the points are: “I interned with a development group at HP last summer, I recently completed a class in C++, and I utilized that knowledge in a project last semester.”

Drawing a Blank

If you should you draw a complete blank, ask the interviewer to rephrase the question. People are scared to ask this, because they think they’ll look stupid. But that’s not true. You may really not understand the question, and it will give you a moment to collect your thoughts while they rephrase it.

Rambling

There’s a time in every person’s interviewing process when they’re rambling along and they suddenly realize, “I have no idea where I’m going with this.” Pause. Check in, and say, “Have I answered your question?”

Be a Closer

When the interviewer utters these five words, “Do you have any questions?” be sure you have two good questions about the position or the company – the answers to which cannot be found on the website. A great final question leaves a great final impression. Take a business card. Obvious, right? The worst mistake candidates often make when sending thank-you notes is misspelling the name of the interviewer.

Remember

Always remember, it’s not about what they’re giving you but what you’re giving them. Also, leave a great lasting impression. The interviewer may interview 20 people during a trip, what can you do to have them remember you specifically?

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Prepare for Your Internship

Get Connected To Your New Community

Most major sites have an Intern Coordinator. They will be a great source of all sorts of specific information regarding housing, transportation, events, dining, and recreation. They will contact you prior to your arrival at the site, and a listing of the coordinators is distributed in the spring to all of the scholars along with other resources. Surf the web about your new location and the surrounding areas. You will learn a great deal about everything from bus routes, to movie theaters, to concerts, etc. Getting a map of the area and identifying the location of the HP site would be a good first step.

Getting to Work

Interns use a wide variety of options to get to work. Some drive to their intern location and have their own personal vehicle available. Others have leased a car for a period of time through their parents. Many either take public transportation or lease a bicycle for the summer. Still others form car pools with other interns or employees.

Engage with Employee Networks

There are employee networks and groups at many HP locations. In addition, there are usually a variety of sport teams, and recreational groups active throughout the summer. Check them out. They can be a great source of building your network in the company and can connect you with some new and exciting “off-work” opportunities.

Research Your HP Division or Organization

Use the HP website to discover what your work group is all about. Ask your hiring manager or mentor to send you some additional information. If you are working for a division with retail products, visit a store and get acquainted with them.

First Year Orientation

For those scholars who have not experienced an internship with a large corporation, HP will have them attend a three day orientation. This may occur either immediately prior to the scholar arriving at their work location, or soon after. The travel and lodging arrangements will be made by the external vendors who facilitate the session.

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Experiences of Past HP Scholars

What was your internship like?

I had a great time with my internship. I interned in Roseville, California. Although I was the only engineer that got placed into HR, I was able to make the most out of my internship. If you don't like the project that gets assigned to you, ask around your team if there is any extra work that needs to be done that may better fit your interests (with manager approval). Interning with HP for a summer was a great way to meet other students interested in the same field and to network with HP employees.
~Chris Heygood, UW

The HP Scholar program has provided me with three unique internships over the course of the last three years. My current internship has me working in Corvallis, Oregon in Thermal Inkjet Product Engineering. I have had the opportunity to use what I've learned from my electrical engineering classes and apply it to my work. This summer I've been involved in characterizing various components on silicon inkjet wafers under different conditions. This data has helped to model how a thermal inkjet resistor behaves when it is operating in a consumer printer. These internships give you the opportunity to meet new, fascinating people while figuring out what really interests you.
~Louis Draghi, UW

My internship in Cupertino was great. I had a large amount of hands on experience, and had multiple opportunities to code with a freshly graduated engineer! This summer was one of the most valuable experiences I have ever had. I was praised for my performance, and I definitely enhanced my skills. This is without a doubt, the most valuable resource offered by the HP Scholar Program, and you can quote me on that!
~Charlie Henry, SJSU

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