As you've seen in the other sections of this guide, finding the right server for any given solution takes some work, but it isn't impossible and it doesn't require that you hire a full-time IT professional. HP has the tools and resources you need to match your requirements to a server, even if you don't know the difference between SCSI and SATA. If you can define your needs in terms of features, software, data, and users, we can do the rest.
Care Pack services |
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Your server will probably host applications that are essential to the operation of your business. So to keep your business running smoothly and maximize the return on your technology investment you'll want to make sure that the server is always available and performing at its best. An important element of keeping your server running is the warranty and support services you choose, like the Care Pack services HP offers.The complete portfolio of HP Care Pack services for HP ProLiant servers provides the level of coverage and response time that reflects the importance of the server to your operations.
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On-site hardware support is available with up to 24x7 coverage and a 6-hour on-site time-to-repair commitment. |
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Because software problems account for more downtime than hardware issues (26% vs. 21%), HP also offers support for all common operating systems |
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For your convenience, HP also offers combination services that provide both hardware and software support. |
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To help maximize productivity, advisory and remedial support is also available for over 160 of the most popular business applications, including the Microsoft Office suite. |
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HP can also help you meet specialized support requirements ranging from disaster recovery, back-up technical and advisory support with level 2 and 3 professional help desk, remote server monitoring and management, usage-based messaging (MS Exchange) services, and more.
Resellers and sales associates |
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If you aren't comfortable sizing your own server, or you would feel more comfortable working with an experienced professional, certified HP resellers and sales associates are available to help you make choices that meet your needs and don't break your budget. To get in touch with either a reseller or the HP sales associated in your area go to the US partner locator page on our website. If you're looking for a reseller outside of the US, go to our Contact HP page and navigate to information for your area.
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When to consider a server | |
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Related links | |
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Related courses | |
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| The HP Learning center offers a variety of courses related to creating a marketing brochure. Visit it today and look for: |
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Firewall basics |
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Introduction to storage area networks |
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