Do you sell PostScript products?
Sorry, we do not.
Can I match all my fonts from my old printer?
All LaserJet 4 and newer series printers have the same internal printer fonts.
Where can I find part numbers?
Part numbers are listed on the data sheets and product list available here on the web.
Where can I find prices?
Please click on Product List in the right navigation box at www.hp.com/go/laserjetfonts or call 661-257-5571 and any LaserJet Font Solutions agent will assist you.
Can I get a discount?
Yes, if you order a quantity of 10 or more. HP dealers and resellers also receive a discount on any size order (Outlet ID number necessary). Signature and logo products also have volume discounts, but no dealer discounts.
How long does it take to get my font product?
If you are ordering a standard, barcode, or specialty product, you should receive that in 4-5 working days. For signatures or logos, delivery is 7-10 working days due to development.
What if I need my product faster than the stated delivery times?
We will do what we can to meet your expectations. Our normal delivery method is Federal Express 2nd Day air. We will upgrade this to Federal Express overnight delivery for $14.95.
How difficult is this product to install in my printer?
Installation of our product is easy. With DIMMs and Flash Memory Cards it is the same as installing regular printer memory. Instructions are listed in the manual that came with your printer and in the online printer manual available at www.hp.com.
What is the difference in the type of media (DIMM, Flash Memory Card and Soft Font)?
As technology has changed, so have the media offerings. Products on standard DIMMs are compatible with the LaserJet 2100, 4000, 4100, 4200, 4300, 4600, 5000, 5100, 5500, 8000, 8100, 8500, 9000 & 9500 series printers with DIMM slots. Products on Reverse-Bit DIMMs are compatible with LaserJet 1200, 1300, 2200, 2300, 3200 & 3300 series printers. Products on Flash Memory Cards are compatible with LaserJet 2400 series, 4250, 4345mfp, 4350, 4650, 5550, 9040, 9040mfp, 9050, 9050mfp & 9500mfp printers. DIMMs and Flash Memory Cards are installed in the printer. Soft Fonts are computer resident and are available for all currently supported LaserJet printers.
Are the DIMMs and Flash Memory Cards memory?
In the case of the font products we sell, no. The DIMMs and Flash Memory Cards are ROMs that are programmed with the product that you are requesting.
What is the difference between Bitmapped and Scalable (True Type) fonts?
Bitmapped fonts are only available in a few set sizes. Scalable fonts can be made almost any size.
I need a Japanese/Kanji font. Do you have a product available?
Sorry, we do not.
I need the Euro symbol. Can I get it here?
No. You may download a software version from: http://www.hp.com/pond/euro/indexes/euro.html
Is it possible to get two signatures for the price of one?
Absolutely. If you provide us with the two signatures signed one over the other, we will consider this as one signature and the cost will be the same as a single signature. If you provide us with two separate signatures, we treat that as two files and the cost will be higher.
I have just purchased a new printer. Can I get a signature or logo to print from it?
Most of the time, yes. We are working to make products that are compatible with all new monochrome LaserJet printers and most new color LaserJet printers that are introduced.
Will these font products work with all software and operating systems?
There are numerous software packages and we cannot ensure compatibility on all products. They should work, but you may need to contact your software vendor or your technical department to verify compatibility.
|
 |
|
Printable version
