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The FAQs listed below are for these products:

  • J8153A ProCurve Access Controller 720wl
  • J8154A ProCurve Access Control Server 740wl
  • J8155A ProCurve Integrated Access Manager 760wl
  • J8156A ProCurve 700wl 10/100 Card
  • J8157A ProCurve 700wl Gigabit-SX Card
  • J8158A ProCurve 700wl Gigabit-LX Card
  • J8159A ProCurve 700wl 10/100/1000Base-T Card
  • J8160A ProCurve 700wl Acceleration Card
  • J8162A ProCurve Access Controller xl Module
  • J9038A ProCurve Access Control Server 745wl

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General product information
» Q: How do I upgrade the system software on my HP ProCurve 700wl Series product?
» Q: Should I use VLANs on downlink ports on my HP ProCurve 700wl Series product?
» Q: I have configured my HP ProCurve 700wl Series product with the IP address of my NTP server to maintain the correct time, but I am not getting any time updates. Why not?
» Q: If I use an Auto-configuration script in my client Internet Explorer web browser, I cannot get to the login page of the 700wl. Why?
» Q: What versions of web proxy servers are compatible with the HP ProCurve 700wl Series products?
» Q: To establish a console session through the serial port on the HP ProCurve 700wl Series products, what console cable do I need?
» Q: After I change the IP subnet scheme from the default setting (42.0.0.0/8) to another private address (e.g. 192.168.0.0/24) for the address translated (NAT) client network, the clients receive the new DHCP-assigned IP address but do not get a logon screen to access the network.
» Q: What is the process for changing the IP subnet scheme used for NAT Clients?

» ProCurve Access Controller xl Module

Answers

Q: How do I upgrade the system software on my HP ProCurve 700wl Series product?

There are two methods to upgrade the system software on the 700wl Series products:
  1. Remote download method, which downloads the latest version of software directly to the 700wl from a remote site (via FTP, TFPT, HTTP)
  2. Distribution file method, which downloads the software onto the 700wl from a local system
Both methods require the correct, version specific, software key that is available on a password protected page on http://www.hp.com/go/hpprocurve (select software and then 700wl Series). The username and password for this secure page are in the Help files of the Administrative Interface on your 700wl Series product.

Once the software image is loaded on the 700wl, this new image becomes the alternate version. The system must be rebooted using the alternate version as the system image. The update preserves all your configuration settings.

Note: Before updating system software, you are strongly advised to create a backup of your current system software.

For more information about upgrading system software, refer to the Help files of the Administrative Interface on your 700wl Series product or the Management and Configuration Guide: Chapter 4 "Controlling the System Functions".

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Q: Should I use VLANs on downlink ports on my HP ProCurve 700wl Series product?

No, VLANs are not necessary when using the 700wl Series products. HP recommends that you do not use VLANs because it limits the ability to take advantage of the Rights Management capabilities of the 700wl Series products.

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Q: I have configured my HP ProCurve 700wl Series product with the IP address of my NTP server to maintain the correct time, but I am not getting any time updates. Why not?

The HP ProCurve 700wl Series products require version 3.0 or greater of the Network Time Protocol (NTP). Be sure your NTP server is running version 3.0 or greater, and verify that you have IP connectivity from the 700wl Series product to your NTP server.

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Q: If I use an auto-configuration script in my client Internet Explorer web browser, I cannot get to the login page of the HP ProCurve 700wl product. Why?

Using auto-configuration scripts in your web browser with the 700wl Series product causes the browser session to hang because access to the script server requires you to log in to the network first, but your browser will not let you log in without accessing the auto-configuration script. Using browser auto-configuration scripts is not recommended with the 700wl Series products.

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Q: What versions of web proxy servers are compatible with the HP ProCurve 700wl Series products?

The following web proxy servers are compatible with the HP ProCurve 700wl Series products:

Netscape Proxy Server
Microsoft Proxy Server
Multi-Proxy
Anonymity 4Proxy
Linkbyte Proxy Server
Squid 2.4 on Solaris 8

If you are having problems getting through your web proxy server verify that your web proxy server is one of those listed above.

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Q: To establish a console session through the serial port on the HP ProCurve 700wl Series products, what console cable do I need?

The cable needs to be a "straight-through" RS-232C serial data cable with female DB-9 connectors at each end. The pinout is pin 1 to pin 1, pin 2 to pin 2, etc. This cable is the same as the console cable shipped with HP ProCurve Routing Switches. If you want to use the console cable that is shipped with other HP ProCurve switches such as the 5300xl Series or 4100gl Series, you will need to use a cross-over adapter because those cables are "null modem" cables.

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Q: After I change the IP subnet scheme from the default setting (42.0.0.0/8) to another private address (e.g. 192.168.0.0/24) for the address translated (NAT) client network, the clients receive the new DHCP-assigned IP address but do not get a logon screen to access the network.

See the FAQ "What is the process for changing the IP subnet scheme used for NAT Clients?"

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Q: What is the process for changing the IP subnet scheme used for NAT Clients?

The Access Controller or Integrated Access Manager responds to a DHCP request from a client with a "private" IP address on the subnet configured for NAT. Use the menu item under "DHCP Address for NAT Clients" on the Advanced Network Settings page to change the default setting (42.0.0.0/8). Then reboot the 700wl Series Access Control Server or Integrated Access Manager to have the new subnet addresses routed correctly.

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