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All day, every day problem resolution - plus cost-saving software updates.
Software 24 (SW24) for ProCurve Products provides comprehensive remote hardware & software support that increases the availability of your IT infrastructure.
ProCurve Networking by HP engineers work remotely with
your IT team to fault isolate hardware and software issues for your ProCurve product.
ProCurve product software updates are provided for all ProCurve products covered under this service (if available).
This service provides access to ProCurve Competency Centers 24x7 for remote support of your ProCurve hardware product and will only provide support for the particular product this service is purchased for. Installation and configuration assistance and onsite support are not included with this service.
Choose 24x7 Technical Support when you need to:
- Device phone support for your ProCurve product
- Complement to a spare parts strategy
- Increased IT infrastructure uptime
- Increased return on your IT investment
- Broad geographic coverage
Service highlights
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