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Service Advantage
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| Choose a ProCurve Service Advantage Partner to deliver your ProCurve service and support, and enjoy the peace of mind that comes from knowing your ProCurve solution is fully backed by the industry's best networking manufacturer along with a network of select, authorized, and highly qualified resellers partners. |
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Care Pack
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ProCurve Switch 2824
- 3-year, 4-hour onsite, 13x5 coverage for hardware (U2855E)
- 3-year, 4-hour onsite, 24x7 coverage for hardware (U2856E)
- 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (U6304E)
- 3-year, 24x7 SW phone support, software updates (UE262E)
- Installation with minimum configuration, system-based pricing (U4826E)
- Installation with HP-provided configuration, system-based pricing (U4830E)
ProCurve Switch 2848
- 3-year, 4-hour onsite, 13x5 coverage for hardware (H4496E)
- 3-year, 4-hour onsite, 24x7 coverage for hardware (H2893E)
- 3-year, 4-hour onsite, 24x7 coverage for hardware, 24x7 software phone support (U6319E)
- 3-year, 24x7 SW phone support, software updates (UE264E)
- Installation with minimum configuration, system-based pricing (U4826E)
- Installation with HP-provided configuration, system-based pricing (U4830E)
For details about services and response times in your area, please see the Care Packs section of this web site. |
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Contractual services
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| Flexible contractual support services delivering choice and flexibility can include on-site hardware support, 24x7 software support, mission critical services, and network health check. |
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