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To provide enterprises with increased levels of interoperability and performance from their converged network investment, the companies signed an agreement that includes comprehensive pre- and post-sales support for customers as well as the cross-training of HP and Mitel engineers to maintain each other's products. Building on the success of Mitel and HP's global working relationship, the new offering is part of an initiative between the two companies for joint research and development, service and support.
"We decided to install a fully integrated voice and data system across our 18 sites, which include offices, sports centres and depots, to create one network and make council operations more efficient," said John Newby, democratic services manager, North East Derbyshire District Council, UK. "The offering from ProCurve and Mitel has provided us with the best-in-class data and IP solution allowing us to send and receive the large volumes of data that a modern organization like the council handles on a daily basis."
Communications solutions provider Bailey Telecom was appointed to manage a communications overhaul across 18 sites by North East Derbyshire District Council following a 12-way competitive bid.
The companies' combined offering incorporates the ProCurve Adaptive EDGE Architecture and Mitel's advanced product line of IP PBXs, IP phones and IP applications. It provides enterprises with a wide variety of enhanced benefits including advanced solutions integration; superb functionality in areas of network management, security and enterprise mobility; and the optimization of design, engineering and implementation processes.
"Most customers who are considering new or upgraded voice solutions want to discuss their alternatives with suppliers who are experts in voice solutions and with suppliers that are experts in data infrastructure, yet they ultimately want a well integrated deployment," said John McHugh, vice president and general manager, ProCurve Networking by HP. "Our partnership with Mitel is unique because our customers and channels have access to Mitel, a company that has been in the voice business for more than 30 years, and ProCurve, which has been in the data networking business for almost two decades. Now we have the integrated sales and support model these customers demand."
"Customers benefit from this co-developed solution, especially as the network environment rapidly evolves, because our joint offering based on advanced IP applications, devices and system management tools is designed to enhance business and IT processes, levels of customer service and employee productivity," said Don Smith, chief executive officer, Mitel. "Our joint market share growth depends on our ongoing commitment to deliver innovative world-class solutions and seamless support to our customers and channels - a commitment further reinforced by this agreement."
About Mitel
Mitel is a market leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Through intuitive desktop appliances and applications, businesses are provided with innovative ways to manage information and resources. Vertical markets benefit from integrated solutions that protect existing investments, while enabling new ways to be more cost effective and productive. Mitel is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit www.mitel.com.
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