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HP ProCurve Networking  >  Case studies

Case study: Converse College, Spartanburg, South Carolina


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» Highlights
» Need for centralized management, high performance
» Campus services operate more quickly, reliably, efficiently
» Business results
» What makes it work
» For more information

Customer testimonial

"With the ProCurve Networking solution, we've made a solid investment in our future. We have a great network, supporting critical applications we use every day and advanced applications we anticipate incorporating in the future. Excellent service, along with good value, is exactly what ProCurve Networking delivered."

Judy Folk
Director of Information Technology Service
Converse College


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Customer at a glance

Located in Spartanburg, South Carolina, Converse College is a private four-year women's liberal arts college that has been preparing women to be strong leaders in their professions and in their communities for over 100 years. In addition to its women's college, Converse also offers a co-ed graduate program. In total, Converse serves more than 1500 students.

Highlights

When a college accustomed to using the Internet as a learning and communication tool faces frequent network problems with its legacy equipment and foresees the need to support convergent applications of the future, administrators must determine how to upgrade their network quickly, reliably and cost-effectively. Converse College addresses these challenges with the implementation of an enhanced network infrastructure based on ProCurve Networking Adaptive EDGE Architecture™ solutions.

ProCurve Networking gives Converse College a strong network foundation that enables the college to deliver solutions today, with the flexibility to incorporate more sophisticated applications in the future. Converse now has the capability to implement online admissions, registration, grading and fundraising. Students and faculty can access the network from anywhere on campus without previous performance issues. ProCurve Networking also enables Information Technology Service (ITS) staff to monitor and resolve network connectivity issues via the Internet, thus saving valuable time and increasing productivity in the department.

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Need for centralized management, high performance

Before deploying the ProCurve Networking solution, network outages and connectivity problems were ongoing at Converse. With a disparate collection of multi-vendor hubs and switches and no network interface, ITS staff spent hours addressing network issues. Converse required a reliable network for all campus operations with centralized management for diagnosing and resolving network issues. The old network did not support these goals.

"Can you imagine having a computer lab full of students and the majority of them can't access valuable academic resources?" says Judy Folk, director of ITS for Converse College. "The college realized that we needed to move forward and one of the first things we identified was that we didn't have a strong foundation. We needed a high performance network that would sustain both current and future demands. That's how we became involved with HP."

A strong foundation is exactly what Converse receives with its new network, utilizing ProCurve Networking solutions. Using a combination of HP ProCurve switches including HP ProCurve Switch 2524, HP ProCurve Switch 4108gl and HP ProCurve Routing Switch 9304m, the new local area network (LAN) connects approximately 26 campus buildings. The easy-to-install HP ProCurve Switch 2524 is a high-speed 24-port switch ideal for low-cost migration to 10/100 managed switching with uplinks. The HP ProCurve Switch 4108gl is a high-performance, Layer 2 modular switch that provides reliable connectivity for the college's growing network. The HP ProCurve Switch 9304m series gives Converse high-performance capabilities and investment protection for the future.

With the deployment of the ProCurve Networking solution, Converse has seen a major improvement in network performance and reliability. Previously, students were unable to connect to the network from a different location without the assistance of an ITS staff member. In addition, frequent network outages and connectivity problems required the ITS team to replace hardware on a weekly basis. "Now that we have the new hardware, we're not seeing any of those issues at all," says Cori Spicer, Hardware Specialist at Converse. "With ProCurve Networking, we now have greatly improved performance."

With the ProCurve Networking solution, Converse also now has the ability to monitor the network from a central location, and if a problem occurs, can automatically check via the Internet if a particular switch has connectivity. This saves valuable staff time as they are often able to resolve issues before going out to the location.

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Campus services operate more quickly, reliably, efficiently

Converse students now enjoy faster, more reliable Internet connectivity from the ProCurve Networking solution. Students can save files to their own space on the server, which they can then access anywhere on campus. This is especially beneficial to commuting students who can easily access their e-mail over the Web. In addition, the new e-mail system and client server have enabled the upgrade of administrative programs, including online admissions and class registration. Faculty members can even enter grades online.

As Converse moves toward the future, including the construction of a new science building and the incorporation of distance education, it is ensured that campus services are operating more quickly, reliably and efficiently with ProCurve Networking's Adaptive EDGE Architecture™ which delivers control to the edge paired with command from the center for a network that is easy to manage and supports advanced applications.

"With the ProCurve Networking solution, we've made a solid investment in our future," says Folk. "We have a great network, supporting critical applications we use every day and advanced applications we anticipate incorporating in the future. Excellent service, along with good value, is exactly what ProCurve Networking delivered. Thanks to HP, this department has its sanity."

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Business results

  • ProCurve Networking empowers Converse College with a high-performance network that improves student and faculty day-to-day productivity; its solid network foundation provides fast, secure, always-on connectivity and gives students and faculty anytime-anywhere access.
  • ITS staff save significant time with the capability to monitor network connectivity issues via the Internet. Plus, the affordability of the ProCurve Networking products enables the ITS department to keep replacement parts on the shelf, allowing them to address issues in less than 24 hours
  • ProCurve Networking's solution combines reliability with the best overall value for a budget-conscious private college.
  • ProCurve Networking's solution provides a seamless transition to an upgraded network infrastructure; with minimal downtime and little to no effects on campus operations.

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What makes it work

Hardware

Software

HP services
  • Lifetime warranty with next-business-day advance replacement (available in most countries) on most products for as long as the customer owns it *
  • Telephone support available during normal business hours
  • Technical product support available via e-mail
  • Comprehensive network design and configuration services offered at no extra charge

* The HP ProCurve Routing Switch 9300m series and Secure Access 700wl series have a one-year warranty with extensions available.

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For more information

When you are ready to explore the benefits a ProCurve Networking solution can offer you, call HP at 1-800-975-7682.

To learn more about ProCurve Networking's Adaptive EDGE Architecture™ solutions, visit our home page.

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