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Effective November 1, 2000, HP 1000 hardware and software products will no longer be available for purchase and product development and enhancements will be discontinued. We urge you to
plan for the discontinuance and make your final hardware and software purchases as soon as possible. The current HP 1000 ordering guide is located on the HP 1000-RTE web
site http://www.hp.com/go/rte
HP 1000 hardware is available for purchase on a "first-ordered, first-fulfilled" basis until November 1, 2000. All grace periods apply and final hardware purchases will be delivered by April 30,
2001. In the event inventory is depleted prior to October 31, 2000, a special notification will be posted to the HP 1000-RTE web site. In addition, manuals will be available for purchase until the
end of support life.
Support Life
Hewlett-Packard has supported the HP 1000 for 34 years. Recently, HP 1000 customers have migrated to new solutions and platforms more rapidly than anticipated. Therefor, Hewlett-Packard intends
to provide contractual support until November 1, 2005, for HP 1000 products that are currently available for purchase. Hewlett-Packard must reserve the right to discontinue support prior to 2005,
in the event HP can no longer provide the level of support to which you are accustomed and in which we take great pride.
We would like to remind you that contractual support for discontinued products provides response center assistance and fixes for critical defects only.
Assistance
Our HP 1000-RTE web site (http://www.hp.com/go/rte) we will be the primary source for HP 1000 information. On this site you will find current announcements,
ordering guide, lists of active and supported products, extensive technical information, and a listing of HP 1000 consultants and resources available outside HP. If you have questions or concerns,
please contact either your Hewlett-Packard representative, local Hewlett-Packard sales office, or the Vintage Software Hotline at 1-650-691-7156 or p16d_hotline@hp.com.
We would like to take this opportunity to thank you for choosing Hewlett-Packard products and services.
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