Business System Evolution

What system trade-in options are available from HP?

• Trade-in older HP 9000 servers, Trade-In credits of up to 15% of the purchase price of new HP Integrity servers.
• Up to 20% on Superdomes.
• Pickup of used equipment at customer site.
• Value recovery for aging technology rebate (reimbursement to customers bank account – customer will get a pre-defined cash back value defined per program & product.)
• Environmental friendly disposal of returned products. To access information:

  For Europe, Middle East, and Africa ›
  For Americas ›
  For Asia, Pacific and Japan ›
  

Where can I access transition information and guidance?

Visit the HP 9000 evolution web site for whitepapers, webcasts, next steps, customer success stories, service offerings to obtain assistance in my transition to HP Integrity.

What is the HP Renew and Extended Life?

HP Renew is a program that offers HP quality remanufactured HP 9000 Systems, covered by the original HP warranty. HP Renew is HP’s single source for discontinued HP products which are no longer Manufactured as new. These are known as HP Extended Life Products.

Get more information on HP Renew ›
Get more information on HP Extended Life ›

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How do I know what HP Renew has in stock?

The HP Inventory Today web site has an up-to-date listing of HP Renew products available for order.

Visit the HP Inventory Today website ›

What is the usual delivery time from HP Renew and how do I place an order?

HP Renew and Extended life products are integrated into standard HP processes, the answer is same as for new HP products.

What is the price of HP Renew Equipment?

HP Renew products are offered with an excellent price/performance ratio.

What type of warranty and support can I get with HP Renew Products?

Renew products are covered by the same HP warranty, services and support options as new HP products.

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Who can I contact for more information?

To find your local HP Renew Sales Representative, please visit one of the web sites below:

Europe, Middle East, and Africa ›
Asia Pacific & Japan ›
North America ›

How long will HP support HP 9000 systems?

HP's aim is to provide adequate time for customers to plan and execute successful transitions to the HP Integrity platform. HP will continue to provide you with a comprehensive portfolio of support services including mission critical support services through 2013 for currently shipping HP 9000 products. At HP’s discretion, support may be further extended beyond this date.

Learn more about platform and operating system support dates ›

What about SW Support for HP-UX on HP 9000?

HP-UX 11i v1 and v2 will be fully supported through 2013 and HP-UX 11i V3 will be supported through 2017. At HP’s discretion, support may be further extended beyond these dates.

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I am interested in migrating to other HP platforms, is HP offering any training to help me get there?

Yes, depending on the version of Operating System you are running, HP offers training that can assist your transition. For example, the HP-UX 11i v2 Administration Class for experienced HP-UX administrators will help you move from HP-UX 11i v1 and HP-UX 11i v2 to HP Integrity HP-UX11i v3.

Learn more ›

What services does HP offer to help me transition to my future HP environment?

HP provides a complete range of services to help you plan, design, and implement the right solution to meet your business needs, as well as to assist with your transition.

Learn more about transitioning to your future environment ›

What is the process for modifying my existing service agreement if I migrate to another HP platform?

Service agreement modifications are handled locally to best meet customers’ needs. Your local support representative will work with you to assist you with your service agreement modification to your new platform and service (if your requirements have changed) or to create a custom agreement in the timeframe you require. The intent is to make this process as smooth and trouble free as possible for you.

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What is HP’s recommended version of HP-UX 11i on HP Integrity servers?

HP recommends HP-UX 11i v3. HP-UX 11i v3 not only delivers functionality that produces the best business outcomes, but also is the version that will run on future Integrity servers.

Get the latest on HP-UX 11i v3 ›
See the support matrix for platform & operating system version support as well as last sale and support dates ›

Can a customer transfer HP-UX software licenses from HP 9000 servers to HP Integrity servers?

Software support agreements entitle customers to trade in software licenses for no additional cost, trading in software licensed on HP 9000 systems for ‘like’ software licenses on HP Integrity servers, using HP’s cross-platform software license trade-in policy.

For example, a Tier 1 license can only be transferred to another Tier 1 system. Per-Processor Licenses are valid for all systems within an HP 9000 or HP Integrity server family.

Customers whose software is not covered under a support agreement will be eligible for a discount on new licenses.

Where can I obtain FQS information for OpenVMS?

Please refer to the OpenVMS FAQs page.

OpenVMS systems FAQs ›

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