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HP 3000 Customer Communication (January’09)

As mentioned in the November communication, here are the few remaining end-of-life updates:

Emulator Availability
Hewlett-Packard has enhanced the MPE/iX Right-To-Use (RTU) license process to enable customers to run MPE/ iX on any future third-party platform emulator product(s) that run on licensed HP products. Platform emulator product(s) provide an environment where software designed to run on an HP e3000 platform under the MPE/iX operating system will be able to run on other licensed HP products. Emulator product vendors are solely responsible for the emulator product(s) they may develop and market at their discretion.

The HP Software License Transfer process will continue to be used in the event an HP customer wishes to transfer an existing MPE/iX Right-To-Use (RTU) license from a valid e3000 system to an emulation platform of the customer’s choice that runs on other licensed HP products. It will be a system-to-system transfer, regardless of the number of CPUs on the destination platform.

For additional information, please visit our Emulator FAQs

Post-2010 MPE FOS, SLT, SUBSYS Distribution
Effective January 1, 2011, distribution and shipment of HP e3000 MPE FOS, SLT, or media will cease. Customers who would like to purchase additional SUBSYS products need to place their orders by 9/30/2010. Customers under an HP Mature Product Support without Sustaining Engineering (MPS w/o SE) agreement can still request PowerPatches and SW Media (FOS, SLT) during the remainder of the Limited Support Extension, through their local HP Representative or Contract Administrator; however, processing and delivery time may vary.

HP e3000 Migration Training Classes Availability
Since 2002, HP had been offering several web-based MPE/iX to HP-UX transition classes to assist our customers with their migrations. Along with these classes, several HP-UX to MPE cross-reference utilities were also made available at no cost to the HP installed base. Effective January 1, 2009, these web-based classes and cross-reference utilities will no longer be offered from HP’s website. However, through HP’s partnership with Speedware, one of our HP e3000 North America Transition Platinum Partners, Speedware will be offering these classes and utilities instead. Please contact Speedware for more information.

Post 2010 MPE/iX Right-To-Use (RTU) License Policy
The HP end-of-support date for the HP e3000 is December 31, 2010. After that date, customers with a valid MPE/iX RTU license on an HP e3000 system will be able to perform a valid system upgrade without incurring an additional licensing cost. After December 31, 2010, no further RTU lost license replacements will be available.

Source Code Access – Licensees
HP is working with third parties who have expressed an interest in the read-only source code license for MPE/iX and TurboIMAGE/XL to provide system-level technical support services. Given the successful negotiation of agreements with one or more third parties, HP will publish the names of those licensees in the first half of 2010 on the www.hp.com/go/e3000 web site. By doing so, HP hopes to assist customers in making decisions about how to meet their technical support needs following the Limited Support period that ends on December 31, 2010. As previously communicated, source code licensees will not be able to use MPE/iX source code in the delivery of system-level technical support prior to 2011.

Jazz Web Server Content Availability -- Update
As stated in HP’s November’08 communication, the Jazz MPE/iX external web server (jazz.external.hp.com) has been decommissioned at the end of 2008 and most of the HP-contributed content was moved to either the ITRC or docs.hp.com websites.

To assist our customers in locating the migrated content, HP Support has provided a navigation map. You can access it at http://docs.hp.com/en/15001/IndextoHPe3000-MPEiXContentFormerlyonJazz.pdf.

In addition, the HP MPE/iX Lab is working with third-party providers who wish to explore the possibility of hosting some of the HP Jazz content on their servers. Upon successful negotiation of agreements with these third parties, HP will provide further information on the www.hp.com/go/e3000 web site.

Conclusion
We at HP believe we have responded to and addressed all of the HP e3000 end-of-life requests our customers and partners have made in recent years. By implementing the end-of-life programs and processes mentioned in recent communications, we hope we have created an environment for customers that need to use their HP e3000 systems beyond 2010. Effective January 1, 2009, HP has entered the Limited Support phase of the HP e3000 lifecycle. As always, if your support needs are not being met, please contact your HP representative or reseller to discuss these concerns with HP. If there are additional questions, please click the “Contact HP” button on the www.hp.com/go/e3000 homepage.

Finally, we want to take this opportunity to thank OpenMPE, Interex, Encompass, and Connect for their dedication to customer advocacy over the years, our HP e3000 ISVs, tools, and support partners that have contributed a rich set of products and services on top of MPE/iX for our customers, and our migration service and tools partners for their invaluable services and products in assisting our customers with their migrations to other HP solutions. Most of all, our sincere thanks to our valued customers. HP looks forward to continuing to provide our customers the best-in-class services and the opportunity to serve you with other HP products.


© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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