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[GENPASS, UNITED STATES] There’s no doubt that
Genpass, Inc., believes in acting quickly and
decisively. Less than five years old, the company
is the fastest-growing ATM processor in
the United States, managing a network of
more than 28,000 ATMs in all 50 states and
handling 3.5 million cardholder accounts and
approximately 360 million transactions per
year. Genpass offers products and services
specifically tailored to financial institutions,
retailers, and independent sales organizations.
The company relies on HP NonStop S74000
servers for production, development, and
certification and testing, with a NonStop
S76000 server for disaster recovery.
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| According to John Sandridge, vice president
of operations at Genpass, the biggest business
challenges the company faces today are
increased competition, a never-ending
demand for more services for customers,
and a constant pressure to keep the system
running 24 x 7—with zero downtime. He
explained, “Where we make our money is
keeping the system running 100 percent of the
time. This is how we retain and add customers.
In our business, if you make a mistake once,
the customer can and will go elsewhere.”
Genpass is confident that its NonStop
servers will continue to provide 100 percent
uptime. Sandridge observed, “The track
record with the NonStop system can’t be
beat. It’s simply unmatched. We think of it as
the backbone behind all we do.”
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