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PROGNOSIS SPI for HP OpenView
delivers the following advantages:
- Real-time metrics and performance
alerts for NonStop servers, including
hardware and software
- Monitoring of critical middleware and business application
components, such as Pathway, Tuxedo, WebSphere MQ,
JVM, WebLogic, iTP WebServer, BASE24, and OpenCall INS
- Automatic population of service views to the component
level for both applications and system infrastructure
- Event management with customizable filtering, message
grouping, and service identification
- Preconfigured thresholds for performance and availability,
all fully customizable
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Developing the interface
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| Integrated Research and HP worked with Boston
Communications Group, Inc. (bcgi), a leader in
transaction processing solutions for wireless carriers,
to develop the SPI interface between NonStop
servers and OpenView software. bcgi was using the
NonStop platform to support its mission-critical
applications, while HP OpenView for Windows®
monitored the network operations center (NOC).
“To ensure user acceptance, we had to provide
information in formats that were familiar to the
various specialists,” recalled Stearns. “For example,
the NOC help-desk operators use OpenView to
monitor network performance. They wanted to
continue using the familiar OpenView screens,
augmented by a clear view of root cause analysis
on the NonStop systems. The increased level of
insight and control provided by the PROGNOSIS
SPI product exceeded the expectations of bcgi.”
bcgi wanted to integrate the NonStop systems
management solution with OpenView to streamline its
mission-critical network monitoring and management
processes, while providing a comprehensive view
of its platforms and systems. bcgi required a solution
that would allow it to meet the management
and reporting needs of both the NonStop and
OpenView environments. The company also required
the solution to obtain HP OpenView certification
prior to being introduced to a production environment.
“PROGNOSIS offered an elegant solution that
enabled us to seamlessly integrate our HP NonStop
servers and OpenView system to provide a single,
real-time view of our systems and platforms,” stated
Robert Cline, vice president of production systems
for bcgi. “It enabled us to fully leverage the training
and knowledge of our network monitoring team by
allowing the front-end environment to remain practically
unchanged, while introducing the ability to
combine real-time monitoring capabilities with a
clear view of root cause analysis.” |
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Clear benefits
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| With PROGNOSIS SPI for HP OpenView, bcgi has
further streamlined its network monitoring and
management by reducing both the points of management
and the time taken to resolve network-impacting
issues. By creating an interface between
the NonStop servers and OpenView, the company
has gained further visibility and control of the
heterogeneous infrastructure and applications
that are crucial to its business and that of its
carrier customers.
“We were proud to help spearhead the development
and certification of PROGNOSIS SPI for
HP OpenView,” concluded Cline. “As thought
leaders in large-scale transaction processing and
network management, bcgi has always been at
the forefront of developing tools that set the
industry standard for monitoring and managing
complex systems where anything less than 24 x 7
uptime is unacceptable.”
Now more than ever, organizations rely on the
performance and availability of key business systems
and applications to support their critical business
functions. The ability to streamline the management
of these systems and applications provides
immediate benefit, by identifying and resolving
performance issues before they impact the business.
HP OpenView applications have long helped
organizations increase the performance of their
computing infrastructures, anticipate and correct
problems before they become critical, and
automate and manage change in real time.
With PROGNOSIS SPI for HP OpenView, a
whole new set of capabilities is available for
advanced monitoring and management of the
total enterprise environment.
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