Jump to content
Select: Select Language
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com Home

Important Information From HP About Microsoft® Windows® XP Service Pack 2
» 

Contact HP
» Contact HP worldwide (in English)
» Report a software security issue
» Support & Drivers
ff
Content starts here

Please check back as this page is updated frequently
Microsoft® has released Windows® XP Service Pack 2 (SP2). It establishes stronger security settings that help defend against viruses, hackers and worms along with unique new security features designed to make it easier for you to protect your PC.
  • Pop-up blocking that gives you the option to block unwanted and annoying pop-ups
  • New "Safe Attachment Service" that helps protect against viruses that spread through your e-mail and instant messaging
  • Automatic update enhancements optimized for low bandwidth scenarios to more efficiently download updates
  • Updated Windows® Firewall that helps protect against many network-based attacks
  • Bluetooth update that lets you take advantage of the latest Bluetooth wireless devices
  • Data Execution Protection that reduces the risk of buffer overrun attacks by preventing the execution of code from data pages in virtual memory
HP recommends Microsoft® Windows® XP Professional

Things To Know Before You Get Started
  1. Before installing SP2, check to see if there are any drivers from HP you need to download first:
    » HP and Compaq Desktop PC Customers
    » HP and Compaq Notebook PC Customers
    » IT Professionals and Businesses - additional information in deploying SP2
    » Detect and remove Spyware


  2. SP2 Support from Microsoft is available by email, online or phone (see below).



  3. Installing SP2 - when you are ready to install SP2, SP2 is available from Microsoft via download or CD order.      


  4. After installing SP2, learn more about performing downloads and Internet security
    » Information from HP on downloads and security warnings after SP2 install
    » Information from Microsoft® on what to do after installing Service Pack 2

Learn More About SP2

IT Professionals and Businesses
» Click here for additional information in deploying SP2.

Home and Home Office
To ensure that your system is optimized for Windows® XP Service Pack 2, we have provided a list of critical and recommended items to note. For non-HP products listed below, please refer to the manufacturer's website.

Software Updates to Watch
  • Symantec Norton Antivirus
  • Symantec Norton Internet Security
  • Intuit Quicken
  • America Online
  • Intel Graphics Drivers
  • Windows Media Center
  • Wild Tangent
  • HP Image Zone
  • HP Toolkit
  • HP Consumer Keyboard Drivers
  • HP Notebook Networking Drivers
  • HP Deskjet 450 Drivers

Performance Recommendations
  • Check for Viruses
  • Check for Spyware
  • Check your Hard Drive space
  • Check your Processor speed
  • Defragment your Hard Drive
  • Upgrade your Memory *
  • Upgrade your Internet Connection
* HP recommends a minimum of 256 MB of RAM on Windows XP computers that are upgraded to Service Pack 2. Depending on how you use your computer, and the applications you have added, you may want to consider 512 MB of RAM for optimized performance.

Other Links and Resources
» Upgrade your Internet Security Solutions (Anti-Virus, Personal Firewall)
» Upgrade your Internet Connection to Broadband or upgrade your existing Broadband connection
» Obtain Additional Memory for HP Pavilion and Compaq Presario desktop PCs
» Obtain Additional Memory for HP Pavilion and Compaq Presario notebook PCs

To Check Your System Memory:
  1. Press the "Start" key
  2. Select "Control Panel"
  3. Select either "System" (in Classic View) or, in Category View: "Performance and Maintenance" and then the "System" icon. The amount of MB of RAM will be displayed on the "General" Tab of the "System Properties".
Printable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 2004 Hewlett-Packard Development Company, L.P.