Step 1: Obtaining a portal login |
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If you already have a portal login, please go to Step 2.
Click the link below for step-by-step instructions with actual screen shots of the portal pages. If at any time you need assistance with creating an HP Partner Portal login, click on "Contact HP" in the upper left area of the HP Partner Portal page.
» Obtaining a portal login (407 KB, PDF)
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Step 2: Locating your former Student ID |
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If you do not have prior class or exam completions, certifications and/or service qualifications
that provide you benefits or status with HP or HP programs, please go to Step 3.
If you do have prior records you want to maintain, you will need to know your former Student ID
to transfer your records to The Learning Center. If this applies to you and you know your former
Student ID, please go to Step 3.
Otherwise, if you have records to transfer and do not know your former Student ID, please follow
the directions at the following link.
» Locating your former Student ID (58 KB, PDF)
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Step 3: Accessing the Train & certify page |
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If you already have access to the Train & certify page, go to Step 4.
To gain access, you must accept the program Terms and conditions. For detailed instructions on Train & certify access:
» Obtaining access to Train & certify - Step-by-step PDF with screen shots (615 KB, PDF)
Please allow three to five days to gain access to Train & certify, which is your access point to The Learning Center and other training programs. |
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Step 4: Accessing and navigating The Learning Center |
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After completing the three easy steps above, now you are ready to put The Learning Center to work for you!
View the following tutorial for the best methods to search the learning catalog, enroll in a course or exam,
launch web-based training on demand, and view your learning history.
» The Learning Center Tutorial (406 MB, PDF) |
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Step 5: Recovering your previous learning history |
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If your history appears to be missing previous certifications, exams or courses, please click on the link below and follow the instructions:
» Recover Learning History (645 KB, PDF)
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Global Resources |
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» Global Frequently Asked Questions (FAQs) - Answers to the most commonly asked questions (85 KB, PDF)
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Contact / Support Information |
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If you need assistance with any of the above steps, please click on the Contact HP link at the top left of your regional portal page. This action will engage the best resource to quickly respond to your needs.
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Adobe Downloads |
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Adobe, Flash and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries.
» Adobe Flash Player 
» Adobe Reader (PDF viewer)
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Printable version
