Warranties and Services for home

Warranties & Services


	»	Services offered within the Original HP Warranty
	»	HP Extended Service Plans
	»	Repair and Exchange Solutions

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	Every HP and Compaq product is backed by the best customer service of the industry in Latin America. During your product's warranty period, you can count with HP Technical Assistance, the fastest and easiest way to obtain solutions. And now you can extend this protection for more time.

HP will always be available to help you, no matter when and where you are.
Nobody knows HP and Compaq products better than HP.

» Is your product still covered by original HP warranty?

During the time of your product's original warranty you can enjoy HP Technical Assistance, the fastest and easiest way to obtain solutions with the best customer service in Latin America.

» Do you need additional protection for your investment?

Because we know how important your HP equipment is for your daily life at home or office, we offer you:

HP Basic Protection extends your original HP warranty for up to 1 or 2 years.
HP Complete Protection provides additional coverage against accidental damages such as, liquid spills, electrical surges and even accidental drops.

» Your original HP warranty has expired and you need a solution?

If your product is no longer cover by the original HP warranty and you encounter a problem, we have several options for you:

Repair. Your HP equipment will be repair with original HP parts by certified technicians.
Exchange. Do you prefer a brand new HP equipment? We can exchange your equipment for a new or with similar characteristics one.
Superior Exchange. If your needs have changed and you need an improved HP equipment.

HP may make changes to the services described at this site, at any time without notice.

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