Technical On-Line Seminar (TOS) Program

The TOS Program provides HP proactive support customers the technical information they need, where they need it.

What is the TOS Program?

The Technical On-line Seminar (TOS) program is a method of delivering 4-hour, virtual, technical seminars to HP customers who are unable to leave their office to attend educational/training sessions or are unable to obtain travel funding.

What can I expect during a TOS presentation?

• Live presenters (no recordings)
• Approximately 3 ½ hours of technical information
• Both typed-in and live Q&A
• Topic materials complete with student notes in your choice of formats:
  • Professional bound hardcopy, delivered to your home or office
  • Downloadable .pdf document from a secure FTP site

Many topics in the program are developed by field Account Support Consultants who utilize the products/services on a daily basis at customer sites.

To attend a TOS delivery, you will need access to an Internet connection so that you can connect to the HP Virtual Training Room, and a telephone line for the audio content portion.

How do I register to attend a TOS delivery?

If you have an HP Proactive Software Support Contract, contact your HP Proactive Support Representative (ASC/ASM/TAM, RSAA, CE or other) and let them know you are interested in attending one of the Technical On-line Seminar presentations.

If you are interested in attending one of the free 1-hour Short Take events, click on the Short Take Events link at the right for self-registration.

How do I pay to attend a TOS presentation?

• HP's Proactive Support Contract customers can utilize their Account Team Days to attend a TOS event. Contact your HP Proactive Support Representative to learn more about this option.
• Non-Proactive Support customers can use HP Education credits to attend TOS events.
• All of the 1-hour Short Take events are free to all HP customers.