New support package for hp and Cisco IP Telephony solutions identifies problems before they impact your business
The convergence of voice and data brings significant benefits to your business. IP Telephony reduces the cost of telephony infrastructure, as well as long distance and related support and administration expenses. It also enables you to deploy new applications such as unified messaging, online call centers, click-to-dial and online collaboration.
Building on more than 30 years of networking experience, the professionals at HP Services can help you realize these benefits that much faster - with a portfolio of lifecycle services for IP Telephony environments and applications. What's more, our alliance with Cisco ensures that your total solution - powered by ProLiant servers and based on the Cisco AVVID architecture - delivers the highest quality and reliability.
introducing a new generation of support
The IP Telephony Support Package is designed to prevent problems before they cause downtime and difficulties for your business. Experience shows that proactive remote monitoring can in fact prevent 90 percent of network problems and 40 percent of software and hardware problems.
This package features unique, integrated software support for diagnosing and resolving voice-related problems through the Cisco CallManager application, through the operating systems, across the LAN and to the hardware device. It also includes a robust level of remote monitoring for both the CallManager application and CallManager servers.
Optional extensions to the IP Telephony Support Package include:
- remote monitoring of additional servers, switches and routers
- application support for Cisco Unity application
- IP Phone Subscription providing Cisco IP phones for a monthly fee, eliminating a costly upfront expense
- IP Phone Replacement providing protection for Cisco IP phones for a monthly per-phone fee
- training for end users on Cisco phones and IP Telephony
part of a total lifecycle portfolio for IP Telephony
The IP Telephony Support Package is just part of a complete lifecycle of IP Telephony services available to help you plan, design, implement, manage and support your end-to-end solution. Wherever you are with your IP Telephony solution, we're ready to work with you - from a focused workshop to help you align business and technology goals to pinpoint the right solution, to handling the on-going management of your solution, network and help desk services.
learn more
Ready to learn more about the best ways to bring the benefits of IP Telephony to your business? Please complete this form to receive a complimentary electronic copy of a special IDC Executive Brief entitled "Preparing Your Network for IP Telephony."
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