HP today unveiled a new suite of software to operationalize, measure and improve IT performance across the industry’s broadest set of technology investments and asset classes. The HP IT Performance Suite is the industry’s first software suite created to capture and measure IT performance with a multifaceted, consolidated view into an organization’s technology environment.
Executive Scorecard: Chief Information Officer
By tracking measurements of both customer satisfaction and an aggressive cost reduction goal on a balanced scorecard, the CIO can ensure and prove IT is delivering more value to the business.
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Executive Scorecard: Vice President of IT Operations
A VP of IT Ops can cascade the customer to the team satisfaction and service delivery improvement goals from the balanced scorecard to drive attainment of financial objectives while minimizing risk.
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