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As today's global enterprises are shifting from consolidation to growth initiatives, CEOs are turning to CIOs to help drive new revenue opportunities and increase competitive advantage, while continuing to improve efficiencies and cut costs. HP's comprehensive suite of Business Technology Optimization (BTO) solutions for IT operations helps CIOs transform their IT organizations to meet these growing demands.
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DecisionCenter Analytics provides the ability to look at impact from the enterprise and then slice through to business areas and departments. Specifically, Business Impact Analytics enables a shared view of the impact of business continuity among IT managers, change managers, enterprise risk managers, and business customers.
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DecisionCenter Business Impact Analytics Change Planner. HP DecisionCenter software provides three sets of impact analysis capabilities. All of these enable future impact scenarios to be evaluated. Together they allow IT management to improve business continuity and IT business alignment.
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The IT Performance Analytics dashboard enables clear communication of IT issues. HP DecisionCenter IT Performance Analytics (ITPA) enables organizations to drive continual improvement to their IT processes, to accelerate their process maturity, and to create concrete cost reduction. ITPA does this by enabling assessment of IT process effectiveness, along with a shared view of IT goals, performance and deficiencies.
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HP DecisionCenter Optimization module creates visibility into the effects of IT investment change on service availability. It enables IT to efficiently use resources to maximize high-value availability.
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HP Service Manager 7.0 introduces significant improvements and new functionality in a number of areas, notably in the ITIL V3-inspired emphasis on directly managing the strategic services delivered to the business, instead of working at the tactical, "siloed" component level.
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Service Manager Catalog Management provides end-users with a 'shop
window' of the goods and services that IT offers.
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Service Manager's Change Management application permits the modeling and
execution of a virtually unlimited range of change and fulfilment
activities.
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Service Manager's Configuration Visualization feature permits easy
viewing of the IT components that make up a service in addition to rapid
identification of the impact of changes, incidents etc.
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Request Management is a Catalog-based workflow tool to help an
organization manage the entire request and fulfillment process, from
approving the original request to executing the various work orders
needed to complete the activity. Service Manager's dashboard capability
enables the instant graphing of any SM data.
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Service Level Management enables the IT organization to keep its
commitments to agreed levels of service availability and IT
responsiveness
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HP Operations Orchestration software |
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IT organizations can orchestrate processes across systems and teams with integrated process workflows delivered through HP's Operations Orchestration software, and gain visibility into services down to their infrastructure elements, particularly for processes that impact financial reporting, security and other governance concerns.
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HP Operations Orchestration software integrates critical management systems while automating standard operations and critical Information Technology Infrastructure Library (ITIL) processes. It also provides out-of-the-box workflows for your data center.
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