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HP at CES 2006

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Service & support

HP made a bold foray into the growing $3 billion tech support service market by introducing two new service plans aimed at consumers.  SmartFriend by HP is like a tech support advice line. Customers buy 30 minute or 60 minute calling plans to get assistance on a range of questions such as backing up data or setting up a home network. The HP PC Tune up Service features specially trained tech “mechanics” who will guide customers through the tasks needed to make PCs run at their best.


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HP Launches New PC Service Plans for Consumers

 

Jan. 4, 2006 - HP made a bold foray into the growing $3 billion tech support service market by introducing two new service plans aimed at consumers. SmartFriend by HP and HP PC Tune up Service both give consumers with technology questions a place to turn.

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Service and support fact sheets

 

» HP Digital Entertainment Center Service and Support
» HP TVs Service and Support
» HP Desktops Service and Support
» HP Notebooks Service and Support
» Smart Friend Fact Sheet
» HP Printer Service and Support
» HP Digital Camera Service and Support




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