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HP to Provide Real-time Customer Support for Users of New Mac OS X on HP Support Forums

PALO ALTO, Calif., Aug. 31, 2009

HP today announced that company experts will provide real-time support through the HP Support Forums for customers who have recently upgraded to Mac OS X v10.6 Snow Leopard.

From 8 a.m. to 5 p.m. PT on Sept. 9, experts from the HP Mac-connect team will monitor the HP Mac Printing & Scanning Board on the HP Support Forums to help customers enjoy full functionality of their current Mac-compatible HP peripherals. Customers who post questions on the board will receive a timely response from HP experts.

Following the real-time support hours, the HP Mac-connect team will continue to provide tips, support and advice on the HP Mac Printing & Scanning Board.

Customers can access additional information and timing regarding HP driver support for a wide range of HP product lines at www.hp.com/support and www.hp.com/go/mac.

HP has worked closely with Apple throughout the Mac OS X v10.6 Snow Leopard development process, enabling customers to enjoy built-in print driver support for more than 1,300 worldwide HP peripherals out of the box – the most ever offered by HP for a new Mac OS. In addition to print driver support, HP is providing scan support for the latest HP Inkjet All-in-Ones built into the operating system.

More information regarding HP peripherals supporting Mac OS X v10.6 Snow Leopard is available at www.hp.com/go/mac, www.hp.com/go/macreseller and www.hp.com/support.

About HP

HP, the world’s largest technology company, simplifies the technology experience for consumers and businesses with a portfolio that spans printing, personal computing, software, services and IT infrastructure. More information about HP (NYSE: HPQ) is available at http://www.hp.com/.


© 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.


Editorial contacts:

Annamaria Pardini, HP: annamaria.pardini@hp.com

Perrin Dent, Porter Novelli for HP: perrin.dent@porternovelli.com

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