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HP Adds Self-service Kiosks to its Portfolio for Businesses

PALO ALTO, Calif., April 17, 2008

Expanding its presence in the retail point-of-sale market, HP today announced it is offering self-service kiosks that are individually designed to meet the needs of business customers.

The kiosks – interactive, self-service computer terminals built using HP technology – can help any business looking to enhance customer service, increase sales or improve business efficiency. The kiosks can offer a variety of functionality, such as order entry, ticketing, bill payment, check-in, maps and directions, or human resource applications.

According to industry analyst firm Frost & Sullivan, the North America kiosk market is expected to grow to approximately $828 million from $484 million over the next five years.(1)

“HP takes a consultative approach to building kiosks for its customers, helping the smallest business and the largest enterprises create the right solution to meet their unique business needs,” said Phillip Cutrone, manager, North America Commercial Solutions, HP. “HP is in the customer experience business, so we’re partnering with our customers from start to finish to ensure we’ve jointly developed a customized solution that will help them do business better.”

Business-class kiosks with customizable design and function

HP provides customers the industry’s most complete, secure and easily managed kiosks. The solutions include pre-consultation and design, the integration of hardware and software, and a full range of post-sales support leveraging HP Total Care services.

HP kiosks are built around the industry’s broadest selection of reliable and flexible HP business desktop PCs, thin client or point-of-sale products. Using its proven business desktop portfolio as the core of its kiosks, only HP can provide enterprise customers with a complete infrastructure that provides security and simple management from the kiosk, to the desktop, to the data center.

In addition, with its extensive network of kiosk partners, HP is the only major IT company that can provide customers an easy-to-use, one-stop shop to develop a customized solution.

For example, HP’s collaborative relationships with KIOSK Information Systems, an established leader in the design and manufacturing of self-service kiosks, and software application design and developers Nanoation and Netkey provide businesses with a wide breadth of self-service terminal applications and enclosure designs from which to choose.

“Kiosks are a natural extension to HP’s computing product mix and provide its customers with a complete portfolio of solutions from which to choose as their business needs transition into self service,” said Tom Weaver, vice president of sales and marketing at Louisville, Colo.-based KIOSK Information Systems. “The vast growth potential in the self-service market, coupled with HP’s established, loyal customer base, reputation for technology leadership, quality partners and proven solutions, is an outstanding foundation for success.”

HP’s custom kiosk solutions are available to businesses immediately in North America. Pricing will vary depending on each customer’s specific hardware and service needs. More information about HP’s kiosk offerings is available at www.hp.com/go/kiosk.

About HP

HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $107.7 billion for the four fiscal quarters ended Jan. 31, 2008. More information about HP (NYSE: HPQ) is available at http://www.hp.com.


(1) Frost & Sullivan, “World Interactive Kiosks Markets,” Sept. 21, 2007.


This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended January 31, 2008 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2007. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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