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Report: HP Named a Leader in Software for “Appliance-based End User Experience Monitoring” of IT

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HP today announced that industry analyst firm Forrester Research has named it a leader in software solutions for end-user experience monitoring of IT services and applications.⁽¹⁾

Forrester considers end-user monitoring to be the only way IT knows that it is meeting user expectations in terms of availability, performance, usability and accuracy of business services and IT applications. HP Real User Monitor, the company’s appliance-based end user monitoring solution, is used as a measuring stick for IT initiatives such as business service management, application performance management, problem isolation, service-level management and more. Appliance-based end-user monitoring is a term to describe monitoring software that works on hardware appliances, such as computers and servers.

“HP Real User Monitor is a key component of HP’s business service management strategy that enables IT to deliver business outcomes,” wrote Jean-Pierre Garbani, vice president of research, Forrester Research, and author of the reports. “The product is an especially good fit for buyers that are looking for a global performance solution. It is aimed at providing a complement to application performance management across the enterprise.”

HP Real User Monitor, an integral component of the HP End User Management application, proactively monitors websites and application availability in real time from the end-user perspective to enable IT to correct issues before end users experience problems. HP Real User Monitor is an integral part of HP Business Availability Center Software, which enables customers to optimize the availability, performance and effectiveness of business services and applications.

“IT organizations are under increasing pressure to monitor the health of business services and applications from the point of view of the consumers of those services – the business, its customers and its partners,” said Ramin Sayar, senior director of products, Software, HP. “We are proud to be recognized by Forrester as a leading provider of end-user experience monitoring solution.”

More information about HP Business Availability Center and HP Real User Monitor is available at www.mercury.com/us/products/business-availability-center/end-user-management.

About HP

HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $97.1 billion for the four fiscal quarters ended April 30, 2007. More information about HP (NYSE: HPQ) is available at http://www.hp.com.

⁽¹⁾ “The Forrester Wave: Appliance-Based End User Experience Monitoring, Q2 2007,” by Jean-Pierre Garbani, June 21, 2007; and “HP’s End User Experience Monitoring Solution Tightly Integrates with Mercury BAC, The Forrester Wave Vendor Summary, Q2 2007,” by Jean-Pierre Garbani, June 21, 2007.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the execution and performance of contracts by HP and its customers, suppliers and partners; the achievement of expected results; and other risks that are described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended April 30, 2007 and HP’s other filings with the Securities and Exchange Commission, including but not limited to HP’s Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2006. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.