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HP Positioned to Lead in New Era of Business Technology

New solutions and services to help enterprises optimize business outcomes

BERLIN, April 24, 2007

HP today announced new solutions and services aimed at capitalizing on the next phase of the technology industry – Business Technology.

Moving beyond information technology, the new era of business technology is one where results are measured in only one way: how they deliver business outcomes.

By integrally optimizing the technology environments of enterprises with business outcomes, HP is empowering chief information officers with the tools they need to be tied closer to chief executive officers in strategic business planning.

“The age of information technology as we know it is over. The new reality is that technology doesn’t just support the business – technology powers the business and helps drive growth,” said Ann Livermore, executive vice president, Technology Solutions Group, HP. “The shift to business technology enables CIOs to weigh and measure their investments in terms of business outcomes – whether it’s managing risk, accelerating growth or lowering costs.”

Research conducted by HP shows an increasing alignment between business and technology decision makers.(1) According to the study, an overwhelming majority of both CEOs and CIOs believes that technology is integral to the success of their companies. Additionally, 88 percent of CEOs and 90 percent of CIOs say they share similar visions for how technology can deliver business outcomes at their companies.

But while 99 percent of CEOs agree that technology is integral to the success of their businesses, only 32 percent of them involve their CIOs at the inception of strategic planning. “Moving forward, more CIOs will sit at their companies’ boardroom tables during strategic business planning,” said Livermore.

To address customers’ key business outcomes of managing risk, accelerating growth and lowering costs, HP unveiled at its Technology@Work conference in Berlin new solutions and services within its Business Information Optimization, Business Technology Optimization and Adaptive Infrastructure portfolios.

Business Information Optimization

The HP Business Information Optimization portfolio helps companies make better decisions and manage critical information throughout its lifecycle. The portfolio is built around two key solutions: Business Intelligence and Information Lifecycle Management.

In a related press release available at www.hp.com/go/hpbiorelease, HP announced the general availability of HP Neoview, a next-generation, 24x7 data warehouse built on an integrated hardware, software and services platform.

In addition, the company introduced four new business intelligence services to help organizations with their most pressing information management challenges – those rooted in massive data volumes and complex data environments. Designed to deliver better business outcomes by enabling organizations to improve decision making for competitive advantage, the services include: Strategy and Planning, Information Integration, Information Delivery and Information Quality.

Business Technology Optimization

The HP Business Technology Optimization portfolio uses the company’s application and management software and services to help customers align business and IT, manage IT services and comprehensively automate change.

As of today, hundreds of customers worldwide have purchased a combination of HP OpenView and Mercury products – now part of HP’s BTO software portfolio – since the Mercury acquisition close in November 2006.

A new set of HP Service Management services, along with HP Software, helps customers achieve continuous alignment between business and IT and deliver IT services at defined service levels, quality and cost targets.

HP Service Management services use IT infrastructure library (ITIL) v3 to provide a holistic view of an enterprise’s entire IT landscape to improve service management processes. The services include: Demand and Portfolio Management, Application Transition Management, Business Service Management, Traditional IT Service Management and Service Driven Operations.

“Every day, First American uses technology to be more competitive,” said Evan Jafa, chief technology officer, The First American Corporation. “Because of the visibility that HP Software products give us into our IT and business processes, we no longer have ‘blame-storming sessions.’ Instead, we have very direct visibility into areas where problems might be, and we very quickly go after them. HP Business Technology Optimization solutions have enabled us to shorten the cycles of key ITIL processes such as incident management, problem resolution and release management.”

Adaptive Infrastructure

Encompassing much of HP’s portfolio, the HP Adaptive Infrastructure offering provides the platform for the next-generation data center. HP Adaptive Infrastructure helps customers move from high-cost IT silos to low-cost, pooled IT assets in order to optimize their infrastructures to reduce cost, minimize risk and accelerate growth. HP has announced:

  • New HP reference architectures and ready-to-deploy offerings for Microsoft® Exchange Server 2007, Oracle® and SAP® application environments. These HP and partner capabilities are integrated, pre-tested offerings that bring together all the hardware, software and services components needed for cost-effective, expedient implementations that reduce risk.
  • The HP Adaptive Infrastructure Maturity Model, an account-specific service that uses standard “real-world” metrics based on research and best practice experience. The service uses pre-tested offerings to reduce risks and help organizations assess their data center infrastructures. It then provides a step-by-step, pragmatic, action-oriented set of customer-specific recommendations for how to best reach their desired future state – making the best IT investments to optimize business outcomes.
  • Expanded IT Shared Services have scale-up and scale-down capabilities that provide more flexibility to grow or shift resources with business demand. The services, which help customers run IT as a business to improve IT cost efficiencies, quality of service and responsiveness, include:
    • Worldwide HP Realization Centers that provide customers with hands-on training through utility solution demonstrations, workshops and presentations both onsite and remotely;
    • HP Shared Infrastructure Utility QuickPOC Solutions for customers looking to evaluate utility solutions quickly;
    • HP Shared Infrastructure Utility to boost flexibility and provide integrated management and usage tracking;
    • HP Shared Database Utility for Oracle, which delivers database capacity when the system needs it, immediately and automatically.

"IT is no longer an appropriate term for the gear, the discipline of running the gear, or the industry," wrote George F. Colony, chairman and chief executive officer of Forrester Research, Inc. in the August 2006 Forrester Research report titled "My View: IT To BT." "If you are the head of B.T., you are shoulder to shoulder with fellow executives who are running the operation. You're focused on improving process and finding new sources of revenue. You apply technology for business results. It's time to replace I.T. with the term 'business technology,' or B.T. This change conveys the fact that business is technology and technology is business."

More information about HP’s Business Technology products, services and solutions is available in an online press kit at www.hp.com/go/betterbusinessoutcomes.

About HP

HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $94.1 billion for the four fiscal quarters ended Jan. 31, 2007. More information about HP (NYSE: HPQ) is available at http://www.hp.com.


(1) HP Business Technology Study, April 2007. The full report is available at www.hp.com/go/betterbusinessoutcomes.


Microsoft is a U.S. registered trademark of Microsoft Corp. Oracle is a registered trademark of Oracle Corp. and/or its affiliates.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of management for future operations; any statements concerning expected development, performance or market share relating to products and services; anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the achievement of expected results and other risks that are described from time to time in HP’s Securities and Exchange Commission reports, including but not limited to the risks described in HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended Jan. 31, 2007. HP assumes no obligation and does not intend to update these forward-looking statements.

© 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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