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HP Introduces New Back-to-school PC and Monitor Lineup, with Enhanced Multimedia, Multitasking CapabilitiesPALO ALTO, Calif., June 28, 2005
HP today introduced a consumer desktop PC lineup complete with new features, lower prices and one full year of technical support.
In addition, select models of the desktops available via HP's configure-to-order program offer the option of AMD Athlon™ 64 X2 or Intel® Pentium® D dual-core processors.(1) Dual-core processors enable true multitasking - busy students or other users can simultaneously burn a CD, check email, edit a digital photo and run virus protection.
Other highlights include models with the Microsoft Windows® XP Media Center Edition 2005 operating system available at a lower price,(2) a Google toolbar integrated into Microsoft's Internet Explorer, security features in HP Organize and Compaq Organize, and PC Tune up, which consists of free online classes, demos and step-by-step instructions to help customers keep their computers running smoothly.
In addition, bundled HP ImageZone software offers a complete digital photography solution while LightScribe direct disc-labeling technology enables consumers to burn CD and DVD labels using the PC's recordable drive.(3)
The desktops also include one full year of award-winning HP support. Earlier this month, the company's support received an "excellent" rating in a survey of the high-tech industry by the Customer Respect Group (CRG), an international research and consulting firm. In another recent survey of the 100 largest U.S. companies by CRG, HP received top marks in how well it treats customers online.
HP also announced a 21-inch widescreen flat panel monitor, the first of its size available from HP. The HP f2105 21-inch Wide Flat Panel includes HDTV compatibilities, side-by-side document viewing and USB 2.0 ports for quick connections to other USB-enabled devices.
"Students and families are demanding more bang for their PC buck, whether it's a tricked-out Media Center PC in the dorm or a value-priced second PC for the home," said Mark Sanchez, vice president, North America Consumer Computing, HP. "As the worldwide leader in consumer PCs, HP understands the various needs of our customers and delivers a broad portfolio of PCs without skimping on essentials, like one full year of tech support and 24x7 phone support."
HP's new consumer desktop PC lineup includes:
Detailed information on available features, configurations, pricing and specifications is available at http://www.hp.com/desktops.
Availability, service and support
Configure-to-order models of select new desktops are expected to be available on July 6 direct from HP via http://www.hpshopping.com, participating retail kiosks or by calling +1 888 999 4747. Pre-configured retail models will be available in the coming weeks at retail locations nationwide.
As with the company's consumer notebook PCs, HP consumer desktops come with a full year of support, significantly longer than some competitors' 90-day offerings. The one-year limited warranty for desktops includes technical support, parts and labor as part of the HP Total Care portfolio of services. HP Total Care delivers live online chat with support agents; as fast as one-hour email response; and toll-free 24x7 technical support.
Customers who want added reassurance beyond the first year of ownership can purchase an extended service plan for an additional one or two years. They can also purchase HP House Call, which sends an HP technician onsite to fix select desktop issues. Information is available at http://www.hp.com/support and http://www.compaq.com/consumersupport.
HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended April 30, 2005, HP revenue totaled $83.3 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at http://www.hp.com.
(1) The 64 bit microprocessor and the dual-core microprocessor are new technologies designed to improve performance of those software products designed to use this technology; please contact your software provider to determine software compatibility. Not all customers or software applications will benefit from the use of a 64-bit processor or the use of a dual-core processor. Compatible software, including compatible operating system software, may be required to obtain the full benefit of these technologies.
(2) Estimated U.S. retail price starts at $649 before rebates.
(3) LightScribe creates a grayscale image similar to a black-and-white photograph. LightScribe media required and sold separately.
AMD Athlon 64 X2 dual-core processor is a trademark of Advanced Micro Devices, Inc. Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including the expected development, performance or rankings of products or services; statements of expectation or belief; and any statement of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the development, performance and market acceptance of products and services and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's Quarterly Report on Form 10-Q for the fiscal quarter ended Jan. 31, 2005, and other reports filed after HP's Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2004. HP assumes no obligation and does not intend to update these forward-looking statements.