News release

HP Announces Two Acquisitions to Extend IT Service Management Capabilities

HP today announced that it has acquired the businesses of two information technology service management training and consulting companies: Dallas-based IT Infrastructure Management LLC, doing business as ManageOne, and UK-based CEC Europe Service Management Ltd.

The businesses of ManageOne and CEC Europe Service Management Ltd. will operate as part of the customer support unit of HP Services. Terms of the transactions were not disclosed.

Both CEC Europe Service Management Ltd. and ManageOne are highly regarded information technology service management (ITSM) education and consulting companies that bring in-depth ITSM knowledge and intellectual property through an extraordinary team of people. Both companies have been instrumental in the creation and development of ITSM standards and have helped to drive the direction of the ITSM market.

Along with standardization and virtualization, adaptive IT management is one of the three keys to becoming an Adaptive Enterprise and is crucial to synchronizing business and IT. Based on a holistic approach to managing IT via people, process and technology, HP Services' ITSM capabilities provide a clear model to allow enterprise customers to respond rapidly to, and drive, change within their businesses.

With more than 65,000 service professionals – including 500 ITSM consultants and 2,000 HP OpenView software consultants – HP is uniquely positioned to help companies become more adaptive.

"These acquisitions will help to strengthen HP's leadership as a premier ITSM services provider," said Mike Rigodanzo, senior vice president, Customer Support, HP Services. "Both CEC Europe Service Management Ltd. and ManageOne have the deep ITSM experience and expertise necessary to help customers address their dynamically changing business needs."

"HP's acquisition of CEC Europe Service Management Ltd. will significantly benefit our existing customers," said David Wheeldon, managing director, CEC Europe Service Management Ltd. "The strength, resources and commitment provided by HP will allow our staff to provide an even broader range of quality services."

As a member of the IT Service Management Forum and advocate of ITSM industry standards, HP has made considerable investment in helping customers benefit from implementing ITSM. These acquisitions are expected to strengthen HP's dedicated resources for broadening and deepening HP's ITSM capabilities.

"HP's commitment to excellence, customer service and innovation creates a platform with the widest reach and deepest depth of ITSM skills and capabilities," said Ken Hamilton, president, ManageOne. "We are excited about the opportunity to combine our capabilities with HP's customer base, worldwide presence and industry-leading service management solutions."

About HP

HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. For the last four fiscal quarters, HP revenue totaled $74.7 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at www.hp.com.