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HP Collaborates with Partners, Customers to Advance Management of the Adaptive Enterprise
Company Unveils Enhanced HP OpenView Integration Capabilities, New Developer Toolset and Software Customer Service ProgramCHICAGO, JUNE 16, 2003
As part of its collaborative approach to helping businesses achieve an adaptive enterprise, HP (NYSE:HPQ) today announced enhanced integration functionality within the HP OpenView management software portfolio, functionality the company is extending to partners and customers. At its annual HP Software Forum here, HP presented the new HP OpenView Unified Developer Toolset; Web services-based integration capabilities; and HP Software Customer Connection, a new direct communications program for licensed HP software users.
"Unlike other vendors who take a prescriptive approach to their relationships with customers, HP recognizes that our customers' CIO and IT teams are the real owners of their unique heterogeneous, multi-platform, multi-vendor, partially outsourced infrastructures," said Nora Denzel, senior vice president, HP Software Global Business Unit. "And these internal experts are demanding adaptive solutions that can leverage existing assets and that allow new IT assets to plug in via standards-based integration channels. When we collaborate with our customers and bring our leading OpenView management and partner expertise to the table, responsiveness and real-time efficiency are achieved and all together we prosper."
HP partners and customers such as BestBuy Canada, BEA Systems, Inc., Bindview, Certen, Cisco Systems, Inc., Commonwealth of Massachusetts, COSCO Container Lines, Georgia-Pacific Corporation, Goodyear, IONA, Mastek, Microsoft, OPNET, POSDATA, Sun Microsystems, Inc., Symantec, TIBCO, webMethods and Zurich Life attest to the blend of flexibility and control that HP delivers to enterprises to achieve business agility -- as well as to partners to quickly develop and integrate their applications -- all while helping maximize their return on IT investments.
Zurich Life, headquartered in Schaumburg, Ill., provides a wide spectrum of risk management and asset accumulation solutions for individuals and organizations. Tim Hagn, vice president of IT operations and engineering for Zurich Life, is well acquainted with the value collaboration HP brings his organization.
"HP comes through for us, understands our unique needs and delivers more than we ask," said Hagn. "For instance, instead of sinking money and time into the wrong resources to resolve the wrong problems, we use HP OpenView to quickly pinpoint problems and their impact. Thanks to HP, Zurich Life's IT department is freed up to proactively manage our heterogeneous infrastructure and take strategic action; we are viewed as a partner in the business, providing the entire company with good information, real data and good ideas. And, did I mention the fact that we deployed HP OpenView in 88 days? That's the beauty of working with a collaborative vendor like HP who offers return on our IT investment."
Tighter Integration with Partner Solutions
The HP OpenView community of independent software vendor partners is growing at an unprecedented rate, with 50 new Solution Alliance partners alone entering collaborative relationships with HP since November 2002. To support this growing community, HP has made it easier for partners to integrate with HP OpenView by offering the HP OpenView Unified Developer Toolset and Web services-based integrations within the HP OpenView portfolio and with partners.
The toolset offers solution providers an updated integration guide, a new software developer kit for HP OpenView Service Desk as well as a smart plug-in packager for rapid development of new device and application management capabilities.
Within the HP OpenView portfolio, HP introduced technologies for beta customers that utilize HP's Web services management specification framework for the adaptive enterprise, including: HP OpenView Web Services Management Engine - first introduced in November 2002 - and new Application Impact Analysis and Business Impact Analysis technologies.
With its partners, HP has been advancing a Web services-based management framework specification for management of an adaptive enterprise that the company will contribute to OASIS, the e-business standards consortium. This bi-directional, standards-based channel is designed to provide the adaptive management foundation that both HP and partners can use to assure integration of IT assets to customers' adaptive enterprises. BEA Systems and TIBCO are two key partners working with HP to implement this specification.
"BEA and HP enjoy a strongly collaborative relationship focused on helping businesses achieve an integrated enterprise that is adaptive, less complex, easily managed and cost effective," said Olivier Helleboid, president - products, BEA Systems. "We support HP's Web services-based approach to adaptive management and will continue to work closely with HP to drive adoption of standards as well as implement them in our products to provide our customers with full lifecycle, real-time management of their entire J2EE application infrastructure."
"TIBCO and HP have a winning history of working together to deliver to companies the knowledge they need to quickly adapt to changing market and business conditions, make decisions in real time, and maintain service levels and reduce costs," said George Ahn, chief marketing officer, executive vice president, TIBCO Software Inc. "Today, we've extended our relationship with HP by becoming a participant in the OpenView Solution Alliance Program for Certified Smart Business Application. We are currently developing powerful new products supporting it that will be introduced later this year."
HP Prepares Customers for Adaptive Management
To enhance customers' understanding of and experience with its software products, HP is introducing a free service to OpenView and OpenCall customers, called HP Software Customer Connection, which enables IT staff to have direct communications with other users and the factory online. Benefits for members of the service include: access to member Web site; training seminars and events via Web, phone or in person; focus groups; surveys; chat sessions with HP software executives and staff; access to software tools and technical support.
Further, HP Software Services is available to apply best practices and proven methods to help rapidly architect, design, implement and optimize an enterprise's IT infrastructure as a step towards establishing an adaptive enterprise.
By closely linking HP's management software with the industry's leading software solutions and business processes, HP and its network of partners are delivering flexible, non-restrictive solutions that help customers adapt quickly to business change and accelerate business results.
The HP Adaptive Enterprise strategy allows companies to demand more out of their IT environments and partners -- more accountability, more agility and a better return on information technology. HP helps companies become an adaptive enterprise -- one that matches supply and demand of IT resources in real time -- by providing a combination of services, software, hardware and a standards-based reference architecture that tightens the linkage between business and IT so companies can measure, architect, manage and capitalize on change.
HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business. For the last four quarters, HP revenue totaled $70.4 billion. More information about HP is available at http://www.hp.com.
This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development and performance of these products and services may not proceed as planned; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to HP's quarterly report on Form 10-Q for the quarter ended January 31, 2003, and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP's results could differ materially from HP's expectations in these statements. HP assumes no obligation to update these forward-looking statements.