News release

Saudi Telecom Selects Compaq TeMIP for Network and Service Management

Compaq Computer Corporation (NYSE: CPQ) announced today that Saudi Telecom Company (STC) has selected Compaq for its integrated network and services management solution. An agreement has been signed between Saudi Telecom and Compaq Saudi Arabia to deploy Compaq TeMIP (Telecommunication Information Management Platform) to manage the Saudi Telecom data network. This agreement is consistent with Saudi Telecom's long-term planning, which views TeMIP as a strategic platform to manage its current data network and future expansions.

After evaluating competing solutions, Saudi Telecom selected TeMIP because of: 1) its flexible application framework that can handle Saudi Telecom's huge multi-vendor, multi-technology, multi-domain environment; 2) its built-in functionality for integrated network and service management; 3) its scalable alarm and event-handling capability; and 4) its rich set of customization and integration tools.

TeMIP will provide Saudi Telecom with a real-time, end-to-end view of all network operations that can affect the quality of service—and the capability to take immediate corrective action.

Ali Dmairi, general manager, Compaq Saudi Arabia, said, "Saudi Telecom is a leader in the Middle East, and serves as a model for providing high levels of customer service. Compaq's TeMIP solution has proven itself with many operators around the world who are continually seeking to improve network and service quality. Compaq is happy to have an opportunity to work closely with Saudi Telecom, and we are sure that TeMIP will help them to continue to provide exemplary service."

Eng. Hisham Samarkandi, general manager Engineering & Support Systems at Saudi Telecom, said, "With TeMIP, we have a single, integrated solution, rather than separate, isolated management applications. This single, end-to-end approach provides simplicity that reduces our internal operations costs. More important, it allows us to link network management directly to service quality, and ultimately, to enhance customer satisfaction."

Mohammad Turani, major account manager, Compaq Saudi Arabia said, "TeMIP is deployed by more than 150 demanding communications users worldwide, and is widely considered to be the industry's leading multi-vendor OSS platform."

Company Background

Founded in 1982, Compaq Computer Corporation is a leading global provider of information technology products, services and solutions for enterprise customers. Compaq designs, develops, manufactures and markets information technology equipment, software, services and solutions, including industry-leading enterprise storage and computing solutions, fault-tolerant business-critical solutions, communication products, personal desktop and notebook computers, and personal entertainment and Internet access devices that are sold in more than 200 countries directly and through a network of authorized Compaq marketing partners. Information on Compaq and its products and services is available at http://www.compaq.com.