News release

HP Introduces Business Continuity Solution for Billing

HP Works with Amdocs to Address Critical Need of Availability and Disaster Tolerance for Communication Service Providers

BALTIMORE, Billing World, June 18, 2002

HP (NYSE:HPQ) today introduced a solution for the billing environments of communication service providers that addresses critical business continuity requirements. The offering delivers a powerful combination of high-availability and disaster tolerance assurance and allows service providers to comprehensively evaluate, monitor and manage critical business continuity functions in a billing environment in a cost-effective manner.

In coordination with Amdocs (NYSE:DOX), the world's leading provider of billing and CRM to the communications industry, the solution features a pre-tested infrastructure for Amdocs' billing and customer care environment. As a complete hardware and software offering combined with Amdocs IT professional services expertise, the solution gives providers the benefit of flexibility by providing multiple options for reducing implementation risks and containing costs.

In addition, the solution includes a highly adaptable reference architecture and roadmap with the latest technologies for disaster tolerance, replication and monitoring to assure the continuity of business and minimize the impact of a catastrophic event.

"Solution collaboration minimizes risk and optimizes revenue assurance to service providers since even a few minutes of billing and customer care downtime can mean significant revenue loss and decreased customer confidence," said Marco Limena, vice president, HP Network and Service Provider Solutions. "By combining the core expertise of two market leaders, we are streamlining the complexities of disaster tolerance and high availability in a tested, comprehensive infrastructure offering."

For nearly a decade, HP and Amdocs have worked together to help customers align leading-edge technology with business requirements. The companies' understanding of the unique requirements for availability and disaster tolerance has resulted in an integrated, pre-tested solution that allows service providers to customize and choose components that meet their specific business needs. At the same time, the offering's flexible architecture helps providers ensure continuous service delivery with minimal impact to critical billing operations.

"Amdocs believes that customers today need to proactively plan for business continuity in the billing and customer care environment," said Mike Couture, vice president of marketing, Amdocs. "Amdocs is pleased to leverage HP 's experience in business continuity solutions. Working together, we help customers maintain continuous operations and mitigate risks associated with outages, enabling better service to end-users."

About HP

HP is a leading global provider of products, technologies, solutions and services to consumers and businesses. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing. HP merged with Compaq Computer Corp. on May 3, 2002. The merged company had combined revenue of approximately $81.7 billion in fiscal 2001 and operations in more than 160 countries. More information about HP is available at http://www.hp.com.

This news release contains forward-looking statements that involve risks, uncertainties and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements. Risks, uncertainties and assumptions include the possibility that the market for the sale of certain products and services may not develop as expected; that development of these products and services may not proceed as planned; and other risks that are described from time to time in HP 's Securities and Exchange Commission reports, including but not limited to HP 's annual report on Form 10-K, as amended on January 30, 2002, for the fiscal year ended October 31, 2001, HP 's quarterly report on Form 10-Q for the quarter ended January 31, 2002 (as filed with the SEC on March 12, 2002) and subsequently filed reports. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, HP 's results could differ materially from HP 's expectations in these statements. HP assumes no obligation and does not intend to update these forward-looking statements.