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HP Strengthens Delivery of End-to-end Mobility Offering with New Solutions, Services and Alliances

PALO ALTO, Calif., Oct. 9, 2001


Hewlett-Packard Company (NYSE:HWP) today introduced services and solutions that enable service providers and enterprises to offer enhanced, more efficient mobile e-services. In addition, HP announced new mobility alliances with partners and highlighted customer deals with Swisscom and WIND. The entire range of offerings and alliances are designed to empower mobile users to more easily work and live their lives in motion.

"We are working with our partners and customers to allow mobile users to draw not only from the usefulness of a single device, but also from services designed and delivered in the context of each environment they encounter," said Rich Raimondi, vice president and general manager, HP Service Provider and Mobile Solutions Organization. "The mobile solutions, services and alliances that we are announcing today -- and that we already have in place -- are designed with this vision in mind."

Building upon HP's delivery of network management, Internet usage mediation and voice signal processing solutions, the new technologies and solutions for mobile service providers and enterprises are as follows:

  • HP Opencall media platform -- An HP Netaction solution providing a highly scalable, high-performance, high-density, carrier-grade service platform for the development and deployment of advanced voice interactive services.

  • HP's mobile advertising solution -- A highly scalable advertising delivery system that is fully integrated with HP Opencall media platform and enables service providers to offer sponsored airtime to subscribers when they sign up to receive relevant, targeted advertising.

  • HP OpenView Service Information Portal mobile interface -- A mobile interface for HP OpenView Service Information Portal v2.0 that provides views of network, service and performance management data through mobile devices.

  • HP Self Service portal -- A Web-based, carrier-grade solution that enables the creation of personalized self-service customer portals for business and consumer clients.

  • HP's mobile portal solution - A customized solution based on HP Netaction software that provides the infrastructure, portal framework and mobile applications required to rapidly deploy mobile portals as well as deliver value-added services and personalized content to mobile devices.

Customized, Connected, Intelligent Devices

HP's mobile solutions help eliminate boundaries and limitations by enabling access to critical information, allowing real-time decision making and increased productivity. HP is working to make mobile device connectivity simple and easy for customers.

As part of that commitment, HP also announced today the HP Build-to-customer-order program. The program allows customers in the United States to customize almost every aspect of their HP Omnibook and HP Pavilion notebook PCs, including display size, processor speed, hard drive size, memory amount, multimedia drive, operating system software and various wireless options.

Additionally, HP is distributing the Bluetooth Printer Adaptor from MPI Tech Data, which enables flexible wireless printing from select HP printers via Bluetooth technology.

HP plans to announce later this month the HP Wireless Print Server wp110 that allows multiple business customers who use PCs or Macs to easily connect and share a broad range of HP peripherals on an 802.11b wireless network.

Mobility Alliances and Customer Wins

HP has formed alliances with many partners that complement HP's mobile technologies, solutions and services. Announced today are new mobility alliances with partners Aether Systems, Brience, CellExchange, iConverse, Netonomy, Oracle and ViaFone.

HP and Swisscom Mobile have jointly developed a mobile portal solution that allows Swisscom Mobile to deliver value-added services and personalized content via mobile devices to their customers. "We needed a reliable portal infrastructure that would allow us to deploy new services rapidly. In addition, we wanted a responsive organization that could help us to adapt to rapidly changing market conditions. That is why we chose HP," said Georges Schlegel, head of business development, Swisscom Mobile.

HP Mobile e-Services Architecture

HP's extensive history in delivering complex solutions to the communications industry is being applied to the comprehensive mobile solutions required by today's service providers, enterprises and mobile customers.

HP's technologies and solutions are being developed and delivered in the context of HP's Mobile e-Services architecture, which provides a framework for the development and deployment of wireless infrastructure, mobile e-services and intelligent, connected devices.

"For mobile wireless applications, both service providers and enterprise users need simple solutions for an inherently complex process," said Phil Redman, research director for Gartner Inc. "It's going to take a well defined, integrated architecture to address as many of the enterprise needs as possible to drive future adoption and usage of wireless data services."

HP is opening two new Mobile e-Services Bazaar locations in Milan, Italy and London, England. HP is also opening its European Cooltown II location in London, England.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to all. HP had total revenue from continuing operations of $48.8 billion in its 2000 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.


This news release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they never materialize or prove incorrect, could cause the results of HP and its consolidated subsidiaries to differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any projections of earnings, revenues, or other financial items; any statements of the plans, strategies, and objectives of management for future operations; any statements concerning proposed new products, services, or developments; any statements regarding future economic conditions or performance; statements of belief and any statement of assumptions underlying any of the foregoing. The risks, uncertainties and assumptions referred to above include employee management issues; the timely development, production and acceptance of products and services and their feature sets; the challenge of managing asset levels, including inventory; the flow of products into third-party distribution channels; the difficulty of keeping expense growth at modest levels while increasing revenues; and other risks that are described from time to time in HP's Securities and Exchange Commission reports, including but not limited to the annual report on Form 10-K for the year ended Oct. 31, 2000, and subsequently filed reports. HP assumes no obligation and does not intend to update these forward-looking statements.

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