News release

HP OpenView, Support Services Assist Customer Deployment of Microsoft Windows 2000 Professional

Market-leading HP Manageability Software, Service and Support Facilitate Customers' Move to Windows 2000

PALO ALTO, Calif., Oct. 30, 2000

Hewlett-Packard Company (NYSE: HWP) manageability tools and support are helping to ensure a smooth transition for customers deploying Microsoft™ Windows® 2000 Professional across IT networks. HP is delivering solutions, services and support, such as HP OpenView, that offer expertise in high-availability computing on the Windows platform.

HP customers are deploying Windows 2000 to take advantage of its high reliability, scalability, ease-of-use and advanced security features. One HP OpenView customer -- MortgageFlex Systems Inc. of Jacksonville, Fla., a leading provider of mortgage-automation software and solutions for lending institutions -- deployed Windows 2000 Professional to provide "a more reliable environment for clients and end users," said Gary Zeiger, vice president, technology service, MortgageFlex.

"Windows 2000 Professional has provided increased network speed, Active Directory Services and a common interface for our IT systems," Zeiger said. "HP OpenView - together with Jacksonville, Fla.-based reseller the ARCO Group -- helped MortgageFlex through every aspect of its Windows 2000 Professional deployment, and provided expertise in managing the deployment to ensure zero downtime while the conversion occurred. HP also provided MortgageFlex with insights from its own experience migrating to Windows 2000."

HP OpenView Provides Manageability "Foundation" HP OpenView has provided a "foundation" management system for IT subsystems within MortgageFlex, Zeiger said. "We have integrated all MortgageFlex network and application system management tools into HP OpenView for complete interoperability and 24x7 monitoring of our entire center," he said. "HP OpenView's open structure and scalability is amazing."

About HP OpenView

HP OpenView is the world's leading provider of Internet and e-services management solutions. HP OpenView's unmatched suite of integrated solutions and services drives Internet business success by enabling Internet businesses of all kinds to provide the fastest, most reliable customer experience. HP OpenView solutions are at work in more than 135,000 multivendor distributed computing environments worldwide. Together with offerings from more than 200 partners, HP OpenView offers a complete portfolio of services and management solutions for integrated service management on all major platforms. Information about HP OpenView and its solutions can be found on the World Wide Web at http://www.openview.hp.com.

HP Service and Support Offerings for Windows 2000 Customers

• Windows 2000 Readiness Assessment helps customers assess their environments' readiness for Windows 2000 deployments, understand its capabilities, and plan an optimal migration path.

• Active Directory Planning and Design helps customers re-engineer their domain server architectures to better support business needs.

• Server and Storage Consolidation Planning helps customers develop a rationalized server and storage-architecture strategy to manage Windows 2000 environments effectively.

• Proof-of-concept Testing, which enables customers to model and evaluate proposed Windows 2000 solutions before large-scale deployments, helps customers verify that Windows 2000 solutions will meet their needs before they commit to major technology investments.

• Windows 2000 Migration Planning and Implementation helps customers plan, design and implement their deployment and migration to Windows 2000.

• Windows 2000 Education Services from HP include an array of Microsoft training and education services, at customer locations, through a global network of Microsoft Certified Technical Education Centers, and via the Web.

• HP License Management Services include a suite of value-added services for customers engaging in Microsoft volume-licensing-program agreements.

• Mission Critical Support Services for Windows 2000 include HP High Availability Observatory and HP Critical Systems Support services.

About HP

Hewlett-Packard Company -- a leading global provider of computing and imaging solutions and services -- is focused on making technology and its benefits accessible to individuals and businesses through simple appliances, useful e-services and an Internet infrastructure that's always on.

HP has 86,000 employees worldwide and had total revenue from continuing operations of $42.4 billion in its 1999 fiscal year. Information about HP and its products can be found on the World Wide Web at http://www.hp.com.

Microsoft is a U.S. registered trademark of Microsoft Corp.

Windows is a U.S. registered trademark of Microsoft Corp.