Detailed audit findings


The major issues identified during audits in Greater China included emergency preparedness and working hours. Wages and benefits was also an issue, although to a lesser extent.

Since 2009, we have asked certain supplier sites in China with major nonconformances related to working hours to report monthly key performance indicators (KPIs) that track the average number of hours worked, and the amount of overtime. (See Working hours KPIs for more information.)

Our capability building programs in China also enhance awareness of labor rights, helping employees raise concerns with regard to wages and benefits.

Audits conducted in 2011


LocationInitial auditsFollow-up auditsFull re-auditsNumber of workers at sites audited
China 17 7 11 188,900
Total 17 7 11 188,900


EICC Code provisions Rate of major and minor nonconformances in sites audited1
EICC Code awareness
Compliance with laws
Supplier management program
Freely chosen employment
Child labor avoidance
Working hours2
Wages and benefits
Humane treatment
Freedom of association
Labor management system
Health and safety
Occupational safety
Emergency preparedness
Occupational injury and illness
Industrial hygiene
Physically demanding work
Machine safeguarding
Dormitory and canteen
Environmental health and safety management
Environmental permits and reporting
Pollution prevention and resource reduction
Hazardous substances
Wastewater and solid waste
Air emissions
Product content restrictions
(See Materials section.)
Business integrity
No improper advantage
Disclosure of information
Intellectual property
Fair business, advertising, and competition
Protection of identity
Community engagement
  1. 1 This data reflects the results of HP's initial audits and full re-audits conducted in 2011. It does not
    necessarily represent results from the same supplier sites reported on in previous years.
  2. 2 A major nonconformance in the working hours provision of HP's EICC Code indicates that at least
    one of the following requirements was not met:
    • The average hours worked in a workweek over the last 12 months at the facility did not exceed
    60 hours or the legal limit (whichever is stricter).
    • Workers are allowed mandated breaks, holidays, and vacation days to which they are entitled.
    • Workers are provided with at least 1 day off per 7 workdays on average.