Detailed audit findings
In Asia Pacific, our audits identified working hours and emergency preparedness as significant issues. We will use working hours key performance indicators (KPIs) to address the working hours issue based on our experience in China. We track KPIs from suppliers with major working hours nonconformances in China to better understand the extent of the problem and solutions to reduce the instances of major nonconformances.
Audits conducted in 2011
| Location | Initial audits | Follow-up audits | Full re-audits | Number of workers at sites audited |
|---|---|---|---|---|
| Australia | 1 | 0 | 0 | 200 |
| Indonesia | 0 | 2 | 0 | 3,100 |
| Malaysia | 5 | 3 | 1 | 14,500 |
|
Philippines |
1 | 0 | 1 | 3,900 |
|
Singapore |
3 | 0 | 1 | 1,500 |
| Thailand | 0 | 1 | 1 | 13,900 |
| Total | 10 | 6 | 4 | 37,200 |
| EICC Code provisions | Rate of major and minor nonconformances in sites audited1 |
|---|---|
| General | |
| EICC Code awareness |
|
| Compliance with laws |
|
| Supplier management program |
|
| Labor | |
| Freely chosen employment |
|
| Child labor avoidance2 |
|
| Working hours3 |
|
| Wages and benefits |
|
| Humane treatment |
|
| Non-discrimination |
|
| Freedom of association |
|
| Labor management system | |
| Overall |
|
| Health and safety | |
| Occupational safety |
|
| Emergency preparedness |
|
| Occupational injury and illness |
|
| Industrial hygiene |
|
| Physically demanding work |
|
| Machine safeguarding |
|
| Dormitory and canteen |
|
| Environmental health and safety management | |
| Overall |
|
| Environmental | |
| Environmental permits and reporting |
|
| Pollution prevention and resource reduction |
|
| Hazardous substances |
|
| Wastewater and solid waste |
|
| Air emissions |
|
| Product content restrictions (See Materials section.) |
|
| Ethics | |
| Business integrity |
|
| No improper advantage |
|
| Disclosure of information |
|
| Intellectual property |
|
| Fair business, advertising, and competition |
|
| Protection of identity |
|
| Community engagement |
|
- 1 This data reflects the results of HP's initial audits and full re-audits conducted in 2011. It does not
necessarily represent results from the same supplier sites reported on in previous years. - 2 A major nonconformance in the underage worker provision of HP's EICC Code does not necessarily
indicate the presence of child labor. For example, an auditor may uncover insufficient management
systems and age checks to prevent child workers from being employed. These would be
considered a major nonconformance, but do not necessarily signify the presence of workers under
the legal minimum, or the minimum age specified by HP's EICC Code. While there were nonconformances
uncovered in 2011, no child labor was uncovered. - 3 A major nonconformance in the working hours provision of HP's EICC Code indicates that at least
one of the following requirements was not met:
• The average hours worked in a workweek over the last 12 months at the facility did not exceed
60 hours or the legal limit (whichever is stricter).
• Workers are allowed mandated breaks, holidays, and vacation days to which they are entitled.
• Workers are provided with at least 1 day off per 7 workdays on average.