This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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Our supplier diversity program offers suppliers that would not typically approach HP the opportunity to join our global supply chain. We promote diversity among our suppliers because they bring fresh ideas, offer innovative products and processes, and contribute to the economic strength of their communities. Reflecting the diversity in our customer base also presents an opportunity to gain a competitive advantage and supports our global citizenship efforts. In 2008, we estimate more than $10 billion in revenue came from customers requiring HP to demonstrate diversity in its supply chain. Supplier diversity is mandatory for fulfilling contracts with the U.S. government and with most U.S. states and municipalities, as well as some U.S. commercial customers. In the United States, the main categories of businesses our supplier diversity program supports are minority-owned, woman-owned, veteran-owned and small businesses. HP has maintained a Corporate Supplier Diversity Program Office for more than 30 years in the United States and belongs to more than 20 supplier diversity organizations in the United States, Canada and Europe. In 2009, our program is growing to incorporate the EDS Supplier Diversity and Small Business programs, enhancing our ability to expand our accomplishments and support globally. Global supplier diversityWe continue to expand our supplier diversity program in Canada and Europe, and we are working with governments and others to establish appropriate regional definitions of diversity that reflect local society and culture. In 2008, we continued our financial sponsorship of the Canadian Aboriginal Minority Supplier Council (CAMSC) and UK-based organizations WEConnect and Minority Supplier Development-UK (MSD-UK). We sponsored and actively participated in various sourcing events. In South Africa, our supplier diversity program is part of our strategy to comply with Black Economic Empowerment regulations. In 2008, HP South Africa set up the HP Business Institute (HPBI). Through HPBI, we make substantial investments in the skills development of black employees as well as new graduates seeking to enter the information and communications technology industry. The institute will train 1,800 people within seven years and will boost HP’s overall investments in broad-based black empowerment to more than R150m (more than U.S. $21 million). Additionally, the HP Microenterprise Development Program provides start-up assistance and training in business and IT skills to entrepreneurs and businesses around the world with fewer than five employees. See the Entrepreneurship education section for details. Supplier eventsHP hosts events with local business councils and participates in national events that introduce diverse suppliers to potential customers. In 2008, HP procurement professionals participated in more than 20 such events in Canada, the United States and the United Kingdom. In the United States, we collaborate with SCORE (Service Corps of Retired Executives) to sponsor the multi-city Business Matchmaking Program, which offers small businesses the opportunity to participate in governmental and major corporate procurement opportunities. In 2008, we sponsored and participated in Business Matchmaking sessions in San Jose, California, and Miami, Florida. Since its inception in 2003, the Business Matchmaking program has enabled more than 64,000 small-business sales appointments resulting in $10 billion in contracts. HP ConnectHP Connect Supplier Diversity Summits, held at least once annually on an HP campus, provide a forum for qualified suppliers to meet with HP buyers. During the HP Connect 2008 session, held in Palo Alto, California, 70 prescreened minority and woman business owners participated in 15-minute one-on-one meetings with HP commodity managers and HP tier one suppliers. Diverse resellersIn addition to promoting diversity in our supply chain, we advance diversity among our resellers through mutually beneficial relationships. Through our HP PartnerONE Diversity network, we provided marketing and sales support to more than 300 diverse resellers in 2008. The support comes in the form of marketing subsidies, discounted products and visibility on a diverse reseller locator. PerformanceIn 2008, our total U.S. spending with minority- and woman-owned businesses increased, despite consolidation in our overall supply chain. We exceeded our targets for total spending with small businesses and woman-owned small businesses.
1 All figures are for U.S. purchases from U.S.-based businesses.
2 Data is for the 12-month period ending September 30 of the year noted. 3 Data does not include EDS spending. |
