This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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Building on our investments in education, HP also supports organizations and programs that cultivate socially minded entrepreneurs. Our goal is to increase the number of recent graduates and entrepreneurs who use technology to launch and grow new businesses that create jobs and contribute to the economic prosperity of their communities. In 2008, HP contributed $5.8 million to foster entrepreneurship. Below are examples of how HP is supporting organizations and programs that provide training, tools and resources to help young people develop their entrepreneurial skills and enter the workforce. Graduate Entrepreneurship Training through IT Launched by HP in 2007, Graduate Entrepreneurship Training through IT (GET-IT) helps under- and unemployed young people, age 16–25, develop business and IT skills to enter the workforce and launch small businesses. GET-IT targets communities with low-income areas, high unemployment rates and limited access to job opportunities. The program is run in collaboration with the Micro-Enterprise Acceleration Institute (MEA-I) and the United Nations Industrial Development Organization (UNIDO) in Africa. Working with these organizations, HP helped open 35 new training centers in 2008. GET-IT training includes interactive courses that emphasize practical IT solutions for business challenges. Lessons explore how IT can address areas such as management and operations, finance, communications and marketing. Since the launch of GET-IT in May 2007, HP and local organizations have trained over 8,700 young people at 70 centers in 25 countries. HP is expanding the program to 30 new centers in Africa, the Middle East and Russia, with a goal of reaching half a million students through the GET-IT program by the end of 2010. We are working toward this goal with the help of a web portal—www.get-it-city.net—that HP launched with MEA-I in September 2008. The portal gives young people who do not live close to a GET-IT training center access to coursework, instructional videos and other resources online. Among the portal's highlights is a game in which players develop their business skills. Players assume the role of a manager, serving challenging customers and trying to overcome a variety of IT challenges to achieve business goals. In association with Junior Achievement-Young Enterprise (JA-YE), a leading entrepreneurship training organization, HP launched a pilot program in 2008 to integrate GET-IT into existing JA-YE programs in Finland, Romania, Russia and Switzerland. HP Microenterprise Development ProgramVery small ventures—known as microenterprises—are vital to creating jobs and strengthening local economies, particularly in developing countries. The HP Microenterprise Development Program (now known as the HP Entrepreneurship Learning Program, or HELP) fosters the success of microenterprises, providing start-up assistance and training in business and IT skills to entrepreneurs and businesses with fewer than five employees. In 2008, HP awarded grant packages totaling approximately $260,000 to 14 nonprofit organizations throughout Latin America that offer local entrepreneurs business training services and support. Grants featuring HP PCs, notebooks, monitors and printers, along with a cash stipend and business curriculum enabled these local nonprofits to help approximately 3,600 people this year in disadvantaged communities start or expand their very small businesses. As an example, at the Fundación Parque Tecnológico de Software de Meta, HP technology is helping entrepreneurs build skills and develop business plans for microenterprises in Columbia. HP also awarded 23 micro development agencies and programs in Australia, China, India, Indonesia and Thailand, with grant packages each worth $80,000 in HP technology, cash and training. Among numerous examples of impact, these grants have helped Cambodian entrepreneurs launch small businesses, Indonesian goat sellers to track inventory and farmers in China to become farming brokers. To date, the HP Microenterprise Development Program has assisted more than 2,000 people, including over 1,100 micro-entrepreneurs, 100 students and 800 employees. About 54 percent of the micro-entrepreneurs who completed the HELP program have successfully launched or made significant improvements to their businesses, creating hundreds of new jobs in their local communities. In the United States, HP recognized seven previous microenterprise grant recipients with HP Technology for Entrepreneurship Education leadership awards, consisting of cash and equipment valued at more than $100,000. In 2008, HP's investments in microenterprise development in the U.S. exceeded $10.5 million. Junior Achievement Worldwide
HP is a longtime supporter of Junior Achievement (JA) Worldwide, a global education and entrepreneurship training organization. HP employees volunteer time to JA tutorial and training programs, and HP sponsors student competitions that promote socially responsible business practices and entrepreneurship. In 2008, HP and Junior Achievement Young Enterprise (JA-YE) collaborated on the HP Responsible Business Competition, which recognizes ideas students develop for socially responsible businesses. In EMEA, the 2008 HP Responsible Business Award was won by a team from Austria. The student company established a profitable business that developed workshop modules, easy-to-understand environmental stories and games in a booklet that educated students, teachers and parents about environmental topics. HP and JA are expanding the competition into the Americas in 2009. In addition, hundreds of university and high school students competed in the 2008 HP Global Business Challenge, hosted in partnership with JA for the twelfth consecutive year. The competition prompted students to apply entrepreneurial thinking to run a manufacturing company in the year 2035. Using an online program, 238 teams from around the world made decisions that determined the virtual company's performance. A team from Lithuania won first prize, with teams from Argentina and Estonia coming in second and third, respectively. In association with the competition, HP pledged a donation of $1 million in computer hardware and continued collaboration with JA on major education programs in 2009. |
