This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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Advances in technology have prompted us to re-examine our approach to privacy. We believe it is not enough to simply meet the letter of the law—everywhere HP operates, we hold ourselves accountable to making decisions that also reflect our values and address customer expectations while minimizing business risks. Advances in technology have transformed how organizations collect, analyze and use data to better operate their business, understand industry trends and serve customers. Today, information can move virtually anywhere to anyone worldwide with unprecedented volume and speed. This blurring of boundaries has been vital to reshaping the global economy. It has also raised new privacy issues. HP was among the first to respond and continues to strengthen its privacy standards and practices. HP believes privacy is fundamental to human dignity and autonomy. Our privacy policies reflect our company values of trust, respect and integrity. We know that customer trust is earned by being transparent, making ethical decisions and implementing solid privacy policies that we follow consistently. We believe that companies create lasting trust when they work collaboratively with other companies, regulators and civil society. We encourage all companies to make their privacy policies accessible and easy to understand, and to be honest about their capabilities to meet and enforce them. We work with authorities and advocates to develop more effective privacy practices. We urge regulators to collaborate across borders on clear and consistent rules that companies can understand and implement. We also support governments and industry in their efforts to help individuals understand privacy risks and control how their information is used. In 2008, we continued to play a leading global role in privacy policy development. We maintained our involvement in the Asia Pacific Economic Cooperative (APEC) privacy framework projects, took part in a review of the European Directive for Data Protection and actively participated in the U.S.-based Business Forum for Consumer Privacy. Internally, we further strengthened our practices by using an accountability-based approach to privacy that embeds responsible decision-making into everything we do. We achieved our goal for 85 percent of employees to complete privacy training. Our Privacy and Data Protection Board met quarterly, identified and prioritized the top privacy issues for HP, and launched projects to address the critical issues. TRUSTe awardIn January 2008, HP was named the Most Trusted Company for Privacy in America by TRUSTe, the leading Internet privacy seal-of-approval organization, in conjunction with the Ponemon Institute, an independent research group. The award recognizes companies that take active measures to protect and inform their consumers about privacy issues and to encourage a safer and more secure online ecosystem. Collaborative researchScientists from HP Labs participated in an EU-sponsored research project that won the International Association of Privacy Professionals (IAPP) Privacy Innovation Technology Award for 2008. The four-year Privacy and Identity Management for Europe (PRIME) initiative included researchers from 20 institutes in the United States and Europe. They developed an identity management system with privacy features including encrypted, anonymous website logins to ensure user information remains confidential. The technical work took place within a framework of legal, social and economic considerations. Possible applications include e-commerce, e-government, e-health, finance, travel and telecommunications.
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