This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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Our first priority is to eliminate waste from our operations at the source. When this is not feasible, we strive to divert waste away from landfills to beneficial uses. In 2008, HP’s total waste comprised 88 percent nonhazardous and 12 percent hazardous materials.1 Globally, in 2008 HP diverted 91.3 percent of its waste, exceeding our 87 percent target. When disposal is necessary, HP ensures wastes are managed in an environmentally responsible manner. Nonhazardous wasteNonhazardous waste remains a key focus at HP. In 2008, our nonhazardous waste reduction program helped us avoid sending 83,866 tonnes of waste to landfill. This saved us nearly $7.7 million from reusing items and avoiding landfill costs, and generated $2 million in revenue by selling material to recyclers. We continue to improve the separation of waste materials at our largest sites and to pursue markets for reuse and recycling. Total nonhazardous waste increased by approximately 3 percent during 2008, primarily due to pallets and metals recycled. We increased significantly the amount of pallets used in the manufacturing process in Houston, Texas, in 2008. The increase in metals recycled was due to the removal of old cabling and other materials from the data center in Toronto, Canada, a process we undergo periodically. Despite those increases, the global landfill diversion rate of 88 percent in 2007 increased to over 91 percent in 2008. Paper and pallets made up over 51 percent of the total waste we generated in 2008. They also form the largest waste streams diverted from landfill. HP facilities globally sponsor employee e-waste collection efforts. In 2008, 79 HP sites in the Europe, Middle East and Africa region, North America and Latin America held employee home computer take-back campaigns as part of their Earth Day and World Environment Day celebrations. Employees recycled approximately 72 metric tonnes of personal IT equipment through these events.
See the regional landfill diversion rate data in the data dashboard.
* Total is greater than 100% due to rounding. Hazardous wasteHP generated approximately 10,500 tonnes of waste in 2008, a 19 percent increase from 2007. This was partly due to successful campaigns we ran in 2008 to encourage product take-back. We saw growth in returns, and HP effectively managed the proper disposition of all materials received. Another factor impacting the increase in the generation of hazardous waste was acquisitions and increased production at manufacturing sites in Israel that we acquired in 2007. Globally, the volume of hazardous waste treated in 2008 was 66.5 percent greater than in 2007. These wastes were diverted from landfill.
Recycling programsHP’s worldwide recycling programs played an integral role in our efforts to divert over 91 percent of waste from landfill in 2008. Two recycling programs are highlighted below for their success during the year. Five sites in our Europe, Middle East and Africa region (Brussels, Belgium; Bracknell and Bristol, England; Dublin, Ireland; Erskine, Scotland) have replaced desk-side receptacles with central recycling points. This improves their landfill diversion rate and avoids the energy and waste associated with manufacturing and distributing thousands of plastic bins to employees. The binless approach has helped the Dublin site to increase its recycling rate from 70 percent to 94 percent. We reclaim used carpet tiles from our offices and recycle them in partnership with Interface. (See Sustainable building design.) Yarn and vinyl backing are recycled separately and used to produce new, high-recycled-content carpet tiles that do not contain any virgin vinyl. Paper usageHP sells paper to customers, uses paper in packaging, and uses paper in our offices, marketing material, manuals and warranties included with our products. We are committed to reducing our paper use, as we understand this reduces our impact on the environment and saves money. Read how we are reducing paper use and increasingly sourcing paper from sustainable sources.
1 Hazardous waste classification varies by country. HP data includes some wastes not considered hazardous in the country where it is generated.
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Americas
Europe, Middle 
East and Africa
Asia Pacific 
