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Welcome

This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.

Data and goals dashboard

View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.

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We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.

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Global Citizenship at HP

Our five pillars
Our five pillars

Our five pillars

We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.

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Making the business case

Making the business case

Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.

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Ethics & Compliance

Ethics and compliance
Upholding Standards of Business Conduct

Upholding Standards of Business Conduct

Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.

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A central hub for compliance

A central hub for compliance

In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.

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Human Rights & Labor Practices

Raising supply chain standards

Raising supply chain standards

HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.

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Fostering employee success
Fostering employee success

Fostering employee success

Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.

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Supply chain audit performance

Supply chain audit performance

We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.

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Engaging society
Engaging society

Engaging society

HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.

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Environmental Sustainability

Sustainable design

Sustainable design

In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.

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Climate and energy
Climate and energy

Climate and energy

HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.

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Showcasing impact

Showcasing impact

Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.

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Reuse and recycling
Reuse and recycling

Reuse and recycling

In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.

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Privacy

Privacy
HP’s accountability model

HP’s accountability model

Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.

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Collaborating on solutions

Collaborating on solutions

HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.

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Social Investment

Innovations in education
Innovations in education

Innovations in education

We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.

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Entrepreneurship education
Entrepreneurship education

Entrepreneurship education

HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.

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Introduction
Global citizenship at HP
Ethics & compliance
Human rights & labor practices
Environmental sustainability
Privacy
Social investment
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HP Global Citizenship Report  > Introduction

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Fast facts

HP ships more than 1 million printers per week.

We ship 48 million PC units annually.

One out of every three servers shipped worldwide is from HP.

HP Software makes calls possible for more than 100 million mobile phone customers around the globe.

HP helps 50 million customers store and share over 4 billion photos online.

HP supports the top 200 banks and more than 130 of the world’s major stock exchanges.

See more fast facts about HP.

HP simplifies technology experiences for all its customers—from individual consumers to the largest businesses. Our portfolio spans printing, personal computing, software, services and IT infrastructure. Our corporate headquarters are in Palo Alto, California, but with 321,000 employees as of October 31, 2008 doing business in more than 170 countries around the world, we are truly global. We are guided by our long-established shared values and our seven companywide objectives, which include a commitment to global citizenship.

We have expertise across the range of IT devices, infrastructure, software and services. Our unique portfolio helps our customers apply technology to do what they want to do, wherever they are:

  • Personal systems. HP has a leading portfolio of commercial PCs, consumer PCs, workstations, handheld computing devices, calculators and other related accessories, software and services for the commercial and consumer markets.
  • Imaging and printing. HP is a leader in the digital transformation of printing and is offering its customers exciting new ways to be creative, save money, improve productivity and stand out.
  • Technology solutions. HP offers a broad range of solutions to help business customers manage and transform their technology to improve their businesses. Companies of all sizes can take advantage of our technology and expertise in servers and storage, software and services.
  • Services from HP. The recent acquisition of EDS has made HP the second-largest technology services company in the world. (See details about inclusion of EDS data in this report.) This gives us the scale and scope to manage customers' most critical business technology needs. We offer one of the industry's broadest portfolios of technology services, including applications services, infrastructure services and business process outsourcing.
  • HP Financial Services. We help customers reduce the cost of running their business— from planning and acquiring technology through to retiring and replacing it.
  • HP Labs. With 23 labs in seven worldwide locations, HP Labs researches the most complex challenges facing technology customers in the next decade: analytics, cloud, immersive interaction, content transformation, digital commercial print, information management, intelligent infrastructure and sustainability.

We invested $3.5 billion in research programs, including HP Labs, in the 2008 fiscal year and plan to continue to invest in R&D.

HP earned revenues of $118.4 billion in the 2008 fiscal year, a 13 percent increase from $104.3 billion in 2007.


Revenue by segment, fiscal year 2008

Personal Systems Group 36%
Imaging & Printing Group 25%
HP Services 19%
Enterprise Storage & Servers 16%
Software 3%
HP Financial Services & Other 1%

 

Revenue by region, fiscal year 2008

Americas 40%
Europe, Middle
East and Africa
42%
Asia Pacific and Japan 18%

Corporate summary

Chairman, Chief Executive Officer and President: Mark Hurd

(For details of board responsibilities, see Ethics and compliance.)

Employees: Approximately 321,000 as of October 31, 2008.

Ownership: HP is incorporated in Delaware, United States. HP is listed on the New York Stock Exchange with the ticker symbol HPQ.

Corporate and regional headquarters

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