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Welcome

This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.

Data and goals dashboard

View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.

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Data and goals dashboard

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If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.

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Download our customer report

We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.

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Global Citizenship at HP

Our five pillars
Our five pillars

Our five pillars

We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.

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Making the business case

Making the business case

Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.

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Ethics & Compliance

Ethics and compliance
Upholding Standards of Business Conduct

Upholding Standards of Business Conduct

Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.

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A central hub for compliance

A central hub for compliance

In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.

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Human Rights & Labor Practices

Raising supply chain standards

Raising supply chain standards

HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.

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Fostering employee success
Fostering employee success

Fostering employee success

Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.

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Supply chain audit performance

Supply chain audit performance

We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.

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Engaging society
Engaging society

Engaging society

HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.

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Environmental Sustainability

Sustainable design

Sustainable design

In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.

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Climate and energy
Climate and energy

Climate and energy

HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.

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Showcasing impact

Showcasing impact

Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.

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Reuse and recycling
Reuse and recycling

Reuse and recycling

In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.

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Privacy

Privacy
HP’s accountability model

HP’s accountability model

Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.

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Collaborating on solutions

Collaborating on solutions

HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.

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Social Investment

Innovations in education
Innovations in education

Innovations in education

We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.

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Entrepreneurship education
Entrepreneurship education

Entrepreneurship education

HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.

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Introduction
Global citizenship at HP
Ethics & compliance
Human rights & labor practices
Environmental sustainability
Privacy
Social investment
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HP Global Citizenship Report

Environmental sustainability

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The success of HP’s business requires our commitment to environmental sustainability. In a world being reshaped by climate change, volatile energy prices and growing scarcity of natural resources, we are designing our products and services to be energy efficient, use fewer materials and be more easily recyclable. Sustainable design minimizes environmental impact across the entire life cycle while helping our customers reduce costs, create efficiencies and increase productivity.

–Vyomesh Joshi, executive vice president of the Imaging and Printing Group

Highlights in 2008

decrease 4%

Decreased HP greenhouse gas emissions from operations 4 percent compared with 2007 in absolute terms and 13 percent normalized to revenue

115+

Launched HP Eco Highlights label, available on more than 115 products1

3.5 million

Became first in industry to report aggregated greenhouse gas emissions of product suppliers (3.5 million tonnes CO2e)

Environmental sustainability is one of the five focus areas of HP’s global citizenship strategy, reflecting our goal to be the world’s most environmentally responsible IT company. This commitment is more than a virtuous aspiration—it is integral to the ongoing success of our business. Our drive to improve HP’s overall environmental performance helps us capitalize on emerging market opportunities, respond to stakeholder expectations and even shape the future of the emerging low-carbon, resource-efficient global economy. It also pushes us to reduce the footprint of our operations, improve the performance of our products and services across their entire life cycle, and innovate new solutions that create efficiencies, reduce costs and differentiate our brand.

HP has a comprehensive approach to environmental sustainability, dividing it into three components:

  • Minimizing our impact: HP works to reduce the environmental impacts of our own operations, as well as those of our suppliers, leading the industry and using our leverage to raise its standards.
  • Helping our customers to improve their environmental performance: HP provides products and services that help customers save costs while improving their environmental performance, from the desktop to the data center.
  • Driving towards a sustainable, low-carbon economy: HP delivers new products, software and services today and conducts high-impact research on sustainability solutions to move us toward a low-carbon economy.

These influence our work in the following five areas:

Climate and energy  
We continually pursue ways to save energy in our operations and in how our products are manufactured, transported and used. Although the IT industry is responsible for just 2 percent of the world’s greenhouse gas (GHG) emissions,2 opportunities are virtually boundless to reduce energy consumption associated with the other 98 percent. HP is uniquely equipped to respond, and we are applying substantial talent, technology and resources to develop solutions for the wider economy. We often collaborate with other organizations to meet these objectives—in 2008 we renewed our partnership with the conservation organization World Wildlife Fund (WWF) to advance research on the impacts of climate change and promote thought leadership on the emerging low-carbon economy.

Sustainable design
HP offers a wide portfolio of innovative products, services and solutions that help reduce the environmental footprint of businesses and consumers alike. For example, in 2008 the HP Pavilion dv6929wm Entertainment Notebook PC won Walmart’s environmental design challenge. It featured a reusable bag, made from 100 percent recycled materials, instead of conventional cardboard and plastic packaging. See our product case studies gallery for more examples.

Last year, we also made advances in reducing the environmental impact of the paper we use and sell. Our measures included using paper from sustainable sources and developing products and solutions to help customers use paper more efficiently.

Suppliers
Through our longstanding supply chain social and environmental responsibility program, we work with our suppliers to ensure they adhere to high standards and strive to reduce their environmental impacts. (See Supply chain responsibility for detail.) In an industry first, in 2008 we reported the GHG emissions attributable to our largest suppliers in manufacturing HP products.

HP operations
In addition to making our global operations more energy efficient, which helps to reduce GHG emissions, we are also cutting the volume of resources we use and limiting the waste we produce. In 2008, we began to implement duplexing (double-sided printing) as standard in office printers across the company. We diverted 91.3 percent of our nonhazardous waste from landfill, saving HP nearly $7.7 million from reusing items and avoiding landfill costs, and generating $2 million in revenue by selling material to recyclers.

Product reuse and recycling
We launched our first recycling program in 1987, and remain committed to increasing the volume of our products recovered. HP now operates product reuse and recycling services in 53 countries or territories. In 2008, we recovered for reuse 3.5 million hardware units weighing 75 million pounds (34,000 tonnes), an increase of more than 16 percent compared with 2007, and recycled 265 million pounds (120,000 tonnes), a 6 percent increase over 2007 levels. Also in 2008, we expanded our audit program for reuse and recycling vendors, which we believe is the most transparent in the industry. In January 2009, we launched a free U.S. buyback program for consumers.

1 As of March 4, 2009.
2 Gartner: Conceptualizing “Green” IT and Data Center Power and Cooling Issues, September 2007.

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