This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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 Shipping more than a million HP products around the world each day requires large amounts of fossil fuels. We aim to reduce energy use, greenhouse gas (GHG) and other air emissions by shifting product transport to more efficient methods, optimizing our distribution network, influencing transport providers to improve their environmental performance, and improving the utilization of trucks, containers and pallets. We have also extended the use of plastic pallets, which are more than 70 percent lighter than wooden ones, saving fuel for transport. After use, our pallet vendor picks up the pallets from customers (recapture rate is more than 90 percent for our Europe, Middle East and Africa region and more than 70 percent for the Americas) and reuses them if possible or sells the plastic to recyclers. In some cases, customers in the Americas keep the pallets for internal use. Most of our computer and imaging products are assembled in Asia and then transported to Europe and the Americas, where we make most of our sales. We typically ship these products by air and ocean to regional distribution centers, and then by truck or rail to their final destinations. To reduce costs, we are continually converting shipments from air to ocean. This also reduces GHG emissions because each tonne of freight transported by ocean produces only about 1/60th of the carbon dioxide equivalent (CO2e) that airfreight produces. The table below shows typical emissions per kilometer of transport by mode.1
In 2008, HP added environmental performance as one of the seven core elements in our new logistics strategy, and we introduced environmental criteria in requirements for carriers. Requests for Quotations (RFQs) now cover aspects such as environmental policies and programs, the ability to calculate GHG emissions for HP’s freight and proposals to help HP reduce emissions. Most of these emissions are from international airfreight, while roughly 25 percent are from road transport and parcel freight. Although we use ocean transport extensively, we estimate it produces less than 5 percent of our total GHG emissions from logistics. Improving distributionOptimizing our distribution network decreases the distance products travel and therefore reduces GHG emissions. For example, when shipping notebook computers from Shanghai, we now bypass our central distribution hub in Western Europe and ship directly to some destinations—Dubai, Johannesburg and Moscow. This has reduced CO2e emissions by an estimated 4,200 tonnes per year. Logistics enhancements
Within the United States, we moved a distribution center in 2008 from Memphis, Tennessee, to the West Coast, optimizing our freight, inventory and distribution costs for inkjet printers, which are imported from China through the port of Long Beach in California. This change decreased CO2e emissions by 4,800 tonnes per year. In 2009, HP will continue to convert shipments from air to ocean, air to truck, and truck to rail. We will investigate CO2e reduction projects sponsored by local governments as well as opportunities to use rail in China. We will also continue to improve distribution to reduce distance traveled by completing the Europe network optimization project, changing manufacturing locations and increasing the use of direct shipments. SmartWay HP participates in the SmartWaySM program, a voluntary partnership between the U.S. Environmental Protection Agency (EPA) and the U.S. surface freight industry that targets reductions in fuel consumption, GHG emissions and other air emissions. In April 2008, HP became the first company out of almost 1,000 partners to include the SmartWay logo on its product packaging, due to its surface transport carrier network. All HP products in the U.S. and Canada are shipped using an exclusive network of SmartWay-certified surface transport carriers. HP earned a SmartWay Excellence Award from the EPA for leadership in conserving energy and lowering GHG emissions. PerformanceIn 2008, the emissions for the freight our global logistics providers transported on our behalf equaled an estimated 1.8 million tonnes CO2e. This compares with 1,448,500 million tonnes CO2e from our own operations. We estimate that projects in 2008 reduced GHG emissions by more than 25,000 tonnes CO2e. Last year, we estimated emissions in 2007 were 2 million tonnes CO2e, indicating a 10 percent reduction during 2008. The figures may not be directly comparable, however, as we have improved data collection and included data from logistics providers in our calculation for 2008.
1According to the World Resources Institute GHG Protocol. |
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