This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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HP’s global citizenship performance extends beyond our policies and processes to include the actions of our employees. We encourage employees to volunteer their time and donate money and HP products to benefit good causes. Supporting community organizations improves morale and helps employees develop new skills. It also increases awareness of the HP brand and strengthens our relationships with local communities and other stakeholders. ApproachIn many countries, local HP offices inform employees about opportunities to make donations and volunteer their time. We often encourage employees to choose projects that complement their professional skills in order to bring the most benefit to organizations. Our largest employee giving and volunteerism programs are in the United States. HP offers one-to-one cash matching for employee gifts to qualified nonprofit organizations, up to $1,000 per employee per fiscal year. U.S. employees can also donate HP technology to qualified charitable organizations or schools. Employees contribute 25 percent of the list price up to $5,000, and HP contributes the remaining 75 percent. When feasible, we link employee volunteering to our social investment programs, particularly those focused on education. Employees based in the United States and Canada may volunteer up to four hours per month on company time, at their manager’s discretion. In other countries, programs vary according to local labor laws. We encourage employees to be involved in the community even after they retire from HP. HP Retiree Clubs—nine in the United States and nine in other countries—regularly organize local volunteering. HP currently has 60,000 retirees, and we are now welcoming 19,000 EDS retirees to the program. We recognize outstanding retiree volunteers through our Retiree Volunteers of the Year award program. In 2008, we launched an online tool for volunteer postings, matching and reporting. This highlights HP’s volunteer policies, puts employees and retirees in touch with volunteerism opportunities, and enables them to connect with others with similar volunteer interests. Employees and retirees can also use the tool to report volunteering time and the value of their donations. The tool is currently available in Canada, Costa Rica, India, Puerto Rico and the United States. This has enabled us to formally capture employee giving and volunteerism data outside the United States for the first time. Employee involvement at EDS
EDS, acquired by HP in 2008, brings a long history of employee giving and volunteerism. In 2007, EDS employees spent about 135,000 hours volunteering on projects ranging from the Junior Achievement young enterprise program to the Special Olympics sports organization for young people with disabilities. EDS’s giving and volunteerism programs, which share our focus on supporting education through technology, will be integrated into HP’s programs during 2009 and included in our next Global Citizenship Report. For more information, read EDS’s 2007 Corporate Responsibility Report.
Supporting disaster reliefIn 2008, our employees responded to disasters around the world. Employees contributed $903,000 to support relief efforts following the earthquake in Sichuan, China, which was matched with a $1,350,000 donation from the HP Company Foundation. We donated an additional $450,000 worth of IT equipment to help build 20 computer classrooms for local schools in affected communities and $50,000 worth of equipment to the Red Cross Society of China. Employees also helped to install HP technology in the computer classrooms. Employees contributed $109,500 to support the victims of Hurricane Ike, which affected Louisiana, Texas and the Midwest United States. This was matched with a $109,500 donation from the HP Company Foundation. The donations supported the efforts of relief organizations including the American Red Cross, the Houston Food Bank and The Texas Disaster Relief Fund. HP attorneys also provided pro bono legal services at Disaster Recovery Centers in Houston and during the San Diego wildfires, earning them the San Diego Legal Aid Society's Pro Bono Outstanding Service Award. PerformanceWe currently report employee volunteerism and contributions data from U.S. employees. Employee giving in the United States, 2005-2008
Volunteerism and giving examplesGlobal. Employees from 31 offices in 14 countries spent time in employee-organized volunteer activities to commemorate Earth Day and World Environment Day. Activities ranged from green fairs to cycle-to-work activities. After the events, additional Employee Sustainability Networks were founded in France, Germany and the United Kingdom. These networks are made up of volunteers who organize different activities to raise awareness for sustainability issues and who aim to make their HP office sites more sustainable. 
Costa Rica. HP volunteers are partnering with the EARTH University, an international university specializing in environmental sciences, to reforest a 25-acre area in Costa Rica. In 2008, 435 HP volunteers planted 1,800 trees—a strong start toward the project goal to plant 6,000 trees over three years. The project will create a mixed forest that will capture more than 360 tonnes of CO2 over 25 years. Europe. HP collaborates with Junior Achievement Young Enterprise (JA-YE), which promotes youth enterprise and economic education. Students in JA-YE's Company of the Year program can take part in the HP Responsible Business online competition, which rewards innovative, financially sound business plans with high ethical and environmental standards. In addition, HP selects one JA-YE student company as the winner of the Responsible Business Award. In 2008, 121 HP employees in 13 countries advised students on how to run a responsible business. Since 2007, HP employees have volunteered more than 600 hours to support the competition in addition to volunteering their time on local JA-YE programs. In 2008, HP reached over 42,000 students with this initiative. In 2009, the competition is expanding into the Americas region. For more information, visit www.responsible-business.org.
India. HEARTS, the employee volunteering initiative at HP Business Process Outsourcing in India, invests in educational and healthcare initiatives in Bangalore and Chennai. In 2008, HEARTS worked with the children's charities Akshara Foundation, Cheshire Homes and Parikrma Humanity Foundation. Activities to support the organizations ranged from fundraising events and clothes collections to tree planting. 3,802 employees volunteered their time in 2008, raising a total of $7,800. United States. The HP legal department has set a goal for half of its U.S. employees to provide at least 20 hours per year of pro bono services to their local communities. In 2008, 80 employees have volunteered almost 950 hours to support projects ranging from providing legal advice to homeless people in the San Francisco Bay area to running legal clinics for veterans in Houston, Texas. |
© 2009 Hewlett-Packard Development Company, L.P.