|
|
 |
| Year |
Goal |
| 2009 |
Deploy targeted compliance training around practices, policies and processes |
| Fully integrate EDS into HP's Standards of Business Conduct |
| Reduce the number of SBC investigations that are closed with substantive findings |
| Decrease cycle time for investigation of SBC cases |
| Drive newly created compliance standards to minimize HP's compliance risk |
| Year |
Goal |
| 2008 |
Training |
| Implement best-in-class supplier training programs, including programs aimed at sub-tier suppliers: |
| FISI China advanced training and FISI intro training for new set of suppliers Progress: Complete. |
| ASK, India supplier, government and NGO research project, assessments and training Progress: Completed ASK Verité study “Building Social Compliance Institutions in India” on capability-building strategies to improve workplace standards in the IT and electronics industry in India.1 |
| Southeast Asia hard-disk drive supplier training Progress: Complete. |
| Mexico recruiter certification, worker communication and Electronic Industry Code of Conduct (EICC) awareness training Progress: Complete. |
| Integration |
| More fully integrate SER into supplier sourcing decisions and provide metrics for product materials and manufacturing sourcing managers Progress: Increased SER from 4% to 10% of supplier ratings score. |
| Conduct new and follow-up audits at 100 sites, including shared industry and external verification Progress: 30 initial audits and 99 follow-up audits complete. |
| Engage and assess high-priority goods and services suppliers to HP's operations in supply chain SER program Progress: EDS acquisition has caused us to delay this work until 2009. |
| Collaboration |
| Support industrywide reporting format and tools and begin aggregate reporting Progress: Completed in early January 2009. |
| Complete pilot project and participate in industry wide training efforts based on Foreign Investment Advisory Service (FIAS) capability-building strategy prepared in 20072 Progress: Pilot complete and training program under development. |
| Climate and energy |
Report energy use and associated greenhouse gas emissions in HP's first-tier suppliers representing more than 70% of our materials, components and manufacturing supplier spend Progress: Complete. ( link) |
| 2009 |
Develop supplier training program for fire preparedness
|
| Reduce fire hazards by increasing emergency preparedness of ten suppliers |
| Roll out Health Enables Returns project in China |
| Expand supply chain social and environmental responsibility (SER) program beyond materials, components, and manufacturing and distribution suppliers to engage and assess 50 high-priority goods and services suppliers |
| Pilot SER key performance indicators with five suppliers |
| 2012 |
Suppliers representing 75% of materials, components, and manufacturing and distribution spend will report on key performance indicators
|
| Develop supply chain SER programs that HP suppliers representing 75% of materials, components, and manufacturing and distribution spend will use with their suppliers |
| Year |
Goal |
| 2008 |
Award 13 percent of qualified U.S. purchases to U.S.-based small diverse businesses Progress: Achieved. HP awarded 13.9% of its qualified spend in the United States to small diverse businesses. |
| Award 7 percent of qualified U.S. purchases to U.S.-based woman-owned small businesses Progress: Achieved. HP awarded 7.4% of its qualified spend in the United States to small diverse businesses. |
| Complete mentor-protégé supplier development rotations with three diverse HP suppliers Progress: Made significant progress with the initial class of three suppliers and elected to extend their participation into 2009. The program will be expanded in 2009. |
| Conduct two HP Connect 2008 events to match diverse suppliers with HP procurement buyers and create potential contract opportunities Progress: Held one large event in Palo Alto, California. |
| Institute an enhanced second tier diversity spend program to systematically aggregate and report the diverse spend of HP's top suppliers Progress: Implemented in late 2008. |
| 2009 |
Expand mentor-protégé supplier development program through the addition of three suppliers |
| Determine baseline second tier spend with an initial 100 suppliers, and set targets for future years |
| Continue to grow the program outside of the United States with initial diverse supplier events in Asia |
| Year |
Goal |
| 2008 |
Diversity |
| Thirty percent of employees participating in our leadership development programs to be women. Progress: Globally, 32 percent of participants in our Key Talent Programs are women. |
| Twenty percent of employees participating in our leadership development programs in the United States to be non-white, with a particular focus on Latinos and African-Americans. Progress: In the United States, 17 percent of participants in our Key Talent Programs are non-white. |
| Leadership development |
| One hundred percent of managers to complete Leading for Results training. Progress: In 2007 and 2008, 100 percent participated.1 |
| 2,500 new managers to participate in our New Manager Excellence at HP program. Progress: In 2008, 1,400 new managers participated. |
| 2009 |
Leadership development |
| Increase participation in Key Talent @hp programs to more than 300 employees |
| Design and execute locally driven Key Talent Programs (in addition to the centrally driven Key Talent Programs) |
| Launch a Key Talent alumni network |
| Reach 6,000 managers (20 percent of the total HP Manager population) in the Leading for Results II Program |
| Achieve an 85 percent overall satisfaction score in the New Manager Excellence @hp program |
| Achieve a 90 percent completion rate for of new hires taking the New HP Employee Onboarding Program and achieve an average score of 85 percent for relevance and quality in post-program surveys |
| Receive two external awards for specific initiatives or overall leadership development efforts |
| Diversity |
| Achieve 30 percent female participation in our employee leadership development programs |
| Achieve 20 percent nonwhite participation in our employee leadership development programs in the United States, with a particular focus on Latinos and African-Americans |
| Year |
Goal |
| 2008 |
At least 50 percent of HP employees to retake the ergonomics program within three years of previous completion Progress: Before we discontinued the online ergonomics program in 2008, 66 percent of HP employees had completed the program. |
| Year |
Goal |
| 2008 |
Worldwide |
| Improve data collection and further recognize volunteerism worldwide Progress: We expanded our online volunteer sourcing and reporting tool to cover five countries. |
| Pilot volunteer incentive programs in all regions Progress: We created a pilot program to encourage employees to volunteer on education projects. Employees who reported certain numbers of volunteering hours could apply for a grant for their educational institution or charity. Due to a low response rate, the program will not be continued. |
| Expand retiree volunteerism both inside and outside the United States Progress: We added two additional HP Retiree clubs in the United States and three additional clubs outside the United States. |
| Europe, the Middle East and Africa |
| Incorporate employee engagement opportunities into key local social investment programs Progress: Volunteering opportunities are in place for local social investment programs in 15 countries, compared with 121 countries in 2007. |
| Expand existing employee engagement programs to at least two additional countries Progress: HP's employee product giving program was extended to two additional countries and existing giving programs were streamlined in five countries. |
| United States |
| Increase volunteerism among HP employees and retirees, particularly in the area of education Progress: We created a pilot program to encourage employees to volunteer on education projects. Employees who reported certain numbers of volunteering hours could apply for a grant for their educational institution or charity. Due to a low response rate, we do not believe this program successfully increased volunteerism. In 2008, we established a baseline for volunteerism. In 2009, we will focus significant effort on volunteerism, and we hope to report an increase against the 2008 baseline. |
| 2009 |
Integrate EDS employees in ongoing volunteer efforts and leverage best practices from EDS to recognize and support global volunteerism |
| Educate and facilitate global employee base on strategic volunteer opportunities (e.g., Junior Achievement) |
| Ensure consistency in matching funds commitment from the HP Company Foundation for U.S. employee cash giving program |
| Year |
Goal |
Graph |
| 2010 |
HP will reduce the combined energy consumption and associated GHG emissions of HP operations and products to 25 percent below 2005 levels by achieving the following: |
|
| Operations |
| HP will reduce energy consumption and the resulting GHG emissions from HP-owned and HP-leased facilities worldwide to 16 percent below 2005 levels |
|
| Products |
| HP will reduce the energy consumption of HP products1 and associated GHG emissions through specific goals for representative product categories, including the following goals for HP's high-volume printer, server, and desktop and notebook PC families: |
|
| By 2011, HP will improve the overall energy efficiency of HP ink and laser printing products by 40 percent, relative to 20052 |
|
| By 2010, improve energy efficiency for high-volume HP server families by 50 percent, relative to 20053 |
|
| By 2010, reduce the energy consumption of high-volume HP desktop and notebook PC families by 25 percent, relative to 20054 |
|
| 2012 |
Double voluntary purchases of renewable energy to 8 percent by 2012 (in addition to the renewable energy available by default in the power grid) |
|
| Year |
Goal |
| 2008 |
Report energy use and associated greenhouse gas emissions in HP's first-tier suppliers, representing more than 70 percent of our materials, components and manufacturing supplier spend Progress: Achieved. HP reported emissions data associated with its largest suppliers, representing more than 80 percent of the company’s costs for the materials, manufacturing and assembly of its products worldwide. |
| 2009 |
Work with tier one suppliers to approach their suppliers about GHG emissions reporting |
| Report aggregated GHG emissions from HP's largest first- and second-tier suppliers |
| For those suppliers reporting GHG emissions, establish multi-year goals for supplier renewable energy use and reduction of GHG emissions |
| Collaborate with the Electronic Industry Citizenship Coalition to launch an online supply chain GHG emissions reporting system that would enable consistent calculation of emissions based on factory energy use data |
| Year |
Goal |
| 2008 |
Implement the use of plastic pallets for 100 percent of notebook shipments from Asia to the Americas by May 2008 Progress: Achieved. |
| Ship 100 percent of North America consumer desktops and monitors using only SmartWaySM surface transportation carriers, beginning July 2008 Progress: Achieved. |
| Increase use of SmartWay-certified surface transportation carriers to 85 percent in the United States by December 2008 Progress: Achieved. 100 percent of HP U.S. surface carriers are SmartWay certified. |
| Use rail for 21 percent of transport miles for Imaging and Printing Group products in North America Progress: Achieved 15 percent Imaging and Printing Group product transport miles by rail. This is less than the goal because we introduced two new distribution hubs that reduced total mileage, limiting the ability to use rail. The new hubs reduced our overall CO2e emissions even though we did not transfer as much as our goal from truck to rail. |
| Increase accuracy of GHG emissions data for HP product transportation by collaborating with logistics service providers to obtain data for freight they transport on HP's behalf Progress: Achieved. |
| Implement idling restrictions and dwell-time reductions at more than 50 percent of HP's U.S. and Canadian distribution centers by August 2008 Progress: Achieved at all HP-owned hubs in the United States and Canada. |
| 2009 |
Increase use of rail in North America to 30 percent for our Southern California resellers for imaging and printing products, up from 21 percent in 2008 |
| Increase use of rail in Europe, Middle East and Africa region by 15 percent |
| Extend the SmartWay approach to other regions outside of North America |
| 2013 |
Reduce CO2e emissions from product transport by 180,000 tonnes through network enhancements, mode changes and route optimization across our global supply chain |
| Year |
Goal |
| 2008 |
Establish a system for tracking and reporting the presence of substances of very high concern (SVHC) in our products Progress: Completed. |
| Double the use of recycled plastic in print cartridges in 2008, compared with 2007, to 4,500 tonnes (10 million pounds) |
| 2009 |
Eliminate the remaining uses of BFRs and PVC from new computing products as technologically feasible alternatives become readily available that will not compromise product performance or quality and will not adversely impact health or the environment Progress: Behind, HP will introduce several new computing products this year that use less BFR/PVC than previous generations. As the availability of BFR-free and PVC-free components continues to increase, we will continue to reduce the use of these substances in our products until they are eliminated entirely. |
| 2010 |
Remove all mercury from HP's entire notebook line by the end of 2010 |
| Triple the amount of recycled materials used in our inkjet printers, relative to 2007 |
| 2012 |
Remove Bis (2-ethylhexyl) phthalate (DEHP), Dibutyl phthalate (DBP) and Butylbenzyl phthalate (BBP) from HP products |
| Year |
Goal |
| 2009 |
100 percent of HP's consumer photo paper will derive from sustainable-forest certified suppliers in 2009 |
| Deploy HP's paper policy in the assessment of HP's paper product supply chain |
| Year |
Goal |
| 2008 |
Develop VPATs for 95 percent of all applicable products Progress: We developed VPATs for 156 products in FY08. In order to more accurately report our VPATs, in 2008 we changed from measuring the percentage completion rate of VPATs to measuring the number of VPATs completed. |
| Expand support for Microsoft Accessibility Resource Centers to Canada and Europe Progress: Not achieved. Microsoft did not expand its Accessibility Resource Centers in FY08. Instead, we supported the Microsoft Assistive Technology Porting Lab for Windows 7 and the Microsoft Inclusive Innovative Showroom. |
| Define implications of Section 508 refresh for each product group Progress: Fifty percent completed— to be finalized in the first half of FY09 |
| 2009 |
Complete retraining of HP customer support personnel to address support calls from customers with disabilities or age-related limitations (transition support from TTY to Telephone Relay Service (TRS), Video Relay Service (VRS), and Web Captioned Telephone (WebCapTel)) |
| 20101 |
Adopt and integrate new Section 508 standards into product development processes |
| Develop new VPATs to meet new Section 508 standards |
| Address Section 255 Telecommunication requirements for HP handhelds |
| Address EU Mandate 376 eAccessibility requirements and other worldwide legislation, regulations and standards for accessible ICT |
| Year |
Goal |
Graph |
| 2008 |
Continue to divert at least 87 percent of solid (nonhazardous) waste from landfill globally through the end of 2008 Progress: Achieved over 91 percent diversion rate of solid (nonhazardous) waste from landfill globally. |
|
| Eighty percent of general office printing and copying to be double-sided by the end of 2008 Progress: Not complete. Deployment of this initiative will be completed in HP sites (not including all pre-acquisition EDS sites) by the end of FY09. |
|
| 2009 |
Continue to divert at least 87 percent of solid (nonhazardous) waste from landfill globally through the end of 2009 |
|
| 2010 |
Reduce water consumption by 5 percent, compared with 2007 |
|
| Year |
Goal |
Graph |
| 2008 |
Conduct annual verification against HP Recycling Standards through three tiers of recycling vendor base, including on-site audits of all first-tier vendors Progress: On-site audits were conducted for all first-tier recycling vendors in 2008—13 reuse vendors and 30 recycling vendors in 22 countries. Corrective actions are underway or completed for all qualified vendors. All corrective actions are expected to be complete in the first half of 2009. |
|
| 2009 |
Integrate EDS reuse and recycling volume using HP standards |
|
| Conduct 55 on-site vendor audits against HP Reuse and Recycling Standards |
|
| 20101 |
Recycle 2 billion pounds (900,000 tonnes) of electronic products and supplies by the end of 2010 (since 1987) |
|
| Reuse 450 million pounds (200,000 tonnes) of electronic products by the end of 2010 (since 2003) Progress: 1,435 million pounds (650,000 tonnes) have been recycled and more than 275 million pounds (125,000 tonnes) have been reused. In total, more than 1.71 billion pounds have been recovered. |
|
| Year |
Goal |
| 2008 |
Achieve 85 percent completion by HP workforce of updated Standards of Excellence Data Privacy training Progress: By the end of 2008, 85.4 percent of HP employees completed the Standards of Excellence Data Privacy training. Next year the training is being integrated into a companywide, mandated Standards of Business Conduct training. |
| Effectively oversee the Privacy and Data Protection Board to manage cross-organizational issues. Progress: Achieved. |
| Integrate all internal privacy tools in an end-to-end, knowledge-based system, and deploy a new self-certification assurance monitoring model. Progress: Achieved. |
| Roll out a straightforward and accessible “layered” privacy statement globally to improve transparency and understanding of privacy among HP customers. Progress: HP implemented an improved, more transparent privacy policy in 35 languages on our 73 country websites and began work on deploying a new layered notice. |
| Participate in the Pathfinder project of the Asia-Pacific Economic Cooperative's (APEC) Electronic Commerce Steering Group, to establish a test bed for cross-border privacy rules, similar to the Safe Harbor framework developed by the United States and European Union. Progress: HP contributed to and advised the Privacy sub-group and formally signed on to test cross-border privacy rules in 2009. |
| Through leadership of the Business Forum for Consumer Privacy, provide education and draft content to a transitional administration working toward unifying federal legislation in the United States. Progress: Achieved. |
| Through presentations at external forums, demonstrate how companies can shift their mindset from liability to accountability in decisions about privacy and data protection. Progress: HP's chief privacy officer promotes the accountability approach as chair of the executive committee of The Centre for Information Policy Leadership and through direct meetings with regulators and advocates worldwide. HP's senior vice president for ethics and compliance spoke about accountability at the 30th Annual International Conference of Data Protection and Privacy Commissioners. |
| Provide a 24-hour response to internal inquiries and 48-hour response to external inquiries regarding privacy issues. Progress: Achieved. |
| 2009 |
Shape the global privacy landscape through external influence and leadership |
| Take a leadership role in the APEC privacy framework |
| Take a leadership role in the Article 29 Working Party framework for Binding Corporate Rules |
| Advance the accountability model framework |
| Engage external stakeholders in reviewing the Accountability Decision Tool |
| Expand the reach and effectiveness of HP's internal privacy governance |
| Extend the Privacy and Data Protection Board membership |
| Continue assessing top privacy issues in the Privacy and Data Protection Board and deploy projects to address gaps in those areas |
| Improve operational efficiencies to meet growing demands |
| Improve HP's ability to assess issues, monitor compliance and perform formal audits for privacy |
| Year |
Goal |
| 2008 |
One hundred percent of K–12 education grant recipients reporting that donated HP products have a positive impact on teaching and learning, as measured against project goals Progress: Goal met. |
| Ninety percent of higher education grant recipients report donated HP products have a positive impact on teaching and learning, as measured against project goals Progress: Goal met. |
| 2009 |
Launch more than 130 HP Innovations in Education grant-supported projects worldwide that showcase the future of learning. |
| In Asia Pacific and Japan, award ten new and reinvest in 16 previous grant recipients through the HP Microenterprise Development Program |
| Expand the HP Responsible Business Competition to ten countries in the Americas |
| 2010 |
Work with partner organizations to reach 500,000 students in Europe, the Middle East and Africa through the GET-IT program by the end of 2010 |
|
|
