Assurance

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HP recognizes the need to provide stakeholders with assurance regarding the content and data in our Global Citizenship Report. Our approach combines external verification of selected report content, other forms of external review and review by HP’s internal audit group.

	External verification

HP focuses external verification on sections of this report related to HP’s global citizenship priorities:

• Supply chain responsibility Environmental Resources Management (ERM) and Verité conducted verification audits of 18 suppliers in China and Thailand. See more detail.
• Greenhouse gas (GHG) emissions Independent auditor Bureau Veritas Certification verified our 2006 GHG emissions measurements and reporting from operations under the protocols of the World Economic Forum’s Global Greenhouse Gas Registry. Bureau Veritas Certification also verified our 2006 California CO2 emissions using the protocols from the California Climate Action Registry. We plan to repeat this verification for 2007 data. See more detail.  
• Product reuse and recycling ERM also reviewed our reuse and recycling program, assessing our performance data collection processes. See more detail.

Those sections include further detail about the verification providers, processes and findings.

We have decided to not pursue external verification of our full 2007 Global Citizenship Report at this time. Based in part on external feedback, we believe that the value to HP and our stakeholders would not justify the cost and complexity of doing so.

	Other external reviews

Several programs and data described in this report receive external review from various sources, such as:

• Environmental, health and safety As part of HP’s global ISO 14001 and site OHSAS 18001 registrations, we utilize independent, accredited auditors Bureau Veritas Certification and BSi Management Systems. In addition, qualified professionals conduct internal audits of the environmental, health and safety management systems at our larger operations, and we report the results to senior management.
• Supplier diversity As a commercial contractor to the U.S. Federal Government, HP is subject to periodic audits by the U.S. Department of Defense (DoD), Defense Contract Management Agency (DCMA). These audits review HP’s compliance with Federal Acquisition Regulations (FAR) and HP’s Small Business Subcontracting Plan. HP was last audited in 2007 and received an “Outstanding”rating, the highest rating assessed by DCMA.

	Internal Audit

The primary focus of HP Internal Audit is financial processes and associated controls. However, compliance and ethics, privacy and environment, health and safety may be evaluated depending on the nature of the operation being audited.