This is the eighth consecutive year HP has reported its global citizenship performance, reflecting our ongoing commitment to transparency. Our Global Citizenship Report 2008 describes the company's policies, programs and performance as we strive to balance our business goals with our impacts on society and the planet.
Data and goals dashboard
View the interactive dashboard to track our recent performance, see progress against our 2008 goals and view our targets moving forward.
Create your own report
If you'd like a hard copy of our report, use the custom report tool to generate a PDF with the information that interests you most.
Download our customer report
We developed a version of our report with customers in mind. It features HP solutions and best practices to help enterprises and other organizations address pressing global citizenship issues.
Our five pillars
We focus our global citizenship initiatives on five areas: ethics and compliance, human rights and labor practices, environmental sustainability, privacy, and social investment. Collectively, these areas span our entire business, influencing our priorities, operations, product development and brand differentiation.
Making the business case
Customers are giving global citizenship greater weight in their IT purchasing decisions, making it increasingly important to our business. Global citizenship is also key to responding to new opportunities, increasing the efficiency our operations, strengthening our relationships with stakeholders, and attracting and retaining exceptional employees.
Upholding Standards of Business Conduct
Regardless of tenure, title or responsibilities, everyone at HP is expected to be an ethical leader. Last year, we trained 97% of employees in our Standards of Business Conduct (SBC) and introduced a simpler, values-based version of the SBC in more than 20 languages.
A central hub for compliance
In 2008, we strengthened leadership of our Compliance Office to promote greater consistency across our global organization. The office works with other groups within HP to provide a holistic view of governance, risk and compliance to senior management.
Raising supply chain standards
HP is leading a new approach to strengthening social and environmental standards in the global IT supply chain. We collaborate with local NGOs to train suppliers in building capabilities and making systemic improvements to protect workers and the environment.
Fostering employee success
Our HP culture rewards performance, provides opportunities for training and advancement, and encourages open, honest communications and respect for all. We remain focused on increasing the diversity of our workforce.
Supply chain audit performance
We have made it easy to review in-depth results of our supplier audits—either globally or by region—with an interactive tool that presents data, explains major causes of nonconformance and highlights challenges and HP’s response.
Engaging society
HP unconditionally supports human rights and promotes higher standards in our employment practices and throughout our supply chain. We collaborate with others to share our progress in these areas and raise awareness of human rights issues.
Sustainable design
In 2008, we introduced the HP Eco Highlights label, which helps customers understand the environmental attributes of more than 115 products. Through our Design for Environment program, we focus on energy efficiency, materials innovation and design for recyclability.
Climate and energy
HP was the first IT company to report the greenhouse gas emissions of key suppliers, and we are on track to reduce the energy consumption and associated greenhouse gas emissions of our operations and products to 25% below 2005 levels by 2010.
Showcasing impact
Visit our gallery of sustainable design example—new to this year’s report—highlighting HP solutions that increase productivity and lower costs while improving environmental sustainability.
Reuse and recycling
In 2008, we recovered for reuse 75 million pounds (34,000 tonnes) of hardware units and recycled 265 million pounds (120,000 tonnes) of electronic products and supplies, increases of 16% and 6% compared with 2007.
HP’s accountability model
Our groundbreaking approach to protecting privacy goes beyond legal and industry norms. We review all decisions related to privacy not only for compliance but also for our values, customer expectations and a range of potential business risks, and hold ourselves accountable for our actions.
Collaborating on solutions
HP works with regulators and nongovernmental organizations such as the Asia-Pacific Economic Cooperative and the European Commission to advance thinking and develop new frameworks for protecting the electronic flow of information across borders.
Innovations in education
We believe technology can be a catalyst in addressing inequalities in education and fostering the next generation of skilled workers and entrepreneurs. In 2008, HP invested nearly $20 million in programs that apply technology in creative ways to transform the learning experience, particularly in science, technology and engineering, and math.
Entrepreneurship education
HP supports organizations and programs that help cultivate socially minded entrepreneurs, particularly in developing regions. Our goal is to increase the number of entrepreneurs using technology to launch and grow small businesses, crucial to creating jobs and spurring economic growth in local communities.
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This report describes HP's global citizenship policies, programs and performance in the fiscal year 2008 (ended October 31, 2008). Reporting is fundamental to good global citizenship and an important form of communication with many stakeholders. The reporting process, the report itself and feedback from readers all help to increase awareness of global citizenship and promote improvement within HP. We update our report based on changes to our business, emerging issues, stakeholder feedback, evolution in external standards such as the Global Reporting Initiative, plus benchmarking of industry reports and assessment of reporting trends. We want our reporting to demonstrate leadership, address stakeholder needs and anticipate trends. The format and focus may change over time to reflect this, but we plan to continue producing a detailed Global Citizenship Report and audience-specific versions. We may produce other global citizenship communications as needs arise. Report versionsThis comprehensive web report is our primary communication to stakeholders who want in-depth information about our global citizenship efforts. These stakeholders include industry analysts, socially responsible investors, nongovernmental organizations, employees and corporate responsibility specialists. It covers the issues described by our global citizenship framework, and others. Each major section describes our approach in that area, supported by detailed pages with performance data and in some instances case studies, goals and external perspectives. We also explain our approach to assurance. We have also produced a shorter, customer-focused PDF version, aimed at business customers and others who want more focused coverage. It highlights how our global citizenship efforts create value for customers and provides targeted regional content plus relevant links to the full report. This will be localized and translated for 11 countries and regions. This is HP's eighth annual Global Citizenship Report. Previous reports are available from the Downloads page. Reference pagesTo increase the usability of this report, we include the following pages and features: Scope, dates and measures
Metrics and goalsThe metrics and goals in this report are established and measured by the groups responsible for achieving them. This is done in consultation with internal, and in some cases external, stakeholders, and with reference to benchmarks of leadership practices. This ensures the metrics we use provide a meaningful and balanced picture of our performance, and that our goals are realistic yet challenging. A global company of HP's size faces various challenges when measuring its performance. Data collection from hundreds of sites is complex. It also takes time to standardize new measures globally. This can make it difficult to find common measures appropriate for the whole company. We continue to work on standardizing our measurement systems and metrics. Another challenge is to report performance beyond our immediate operations. For example, we must make several assumptions when estimating the energy consumed by products during their use and the resulting greenhouse gas emissions, or the percentage of HP products sold that are recycled. Wherever possible, we describe the context for performance data so readers can understand any limitations and draw appropriate conclusions. Your feedbackWe welcome and take stakeholder feedback seriously, positive or negative, and consider it when reviewing policy and strategy and updating our reports. We invite all readers to provide feedback on this report and our global citizenship activities using our online form.  |
