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HP's standards are an integral part of our business and incorporate basic regulatory requirements, best management practices, and the experience of HP's worldwide environment, health and safety, and human resources experts. Strong and appropriate standards are essential to improving conditions in our industry’s supply chain.
All new and existing suppliers that manufacture HP's parts, components and products must conform to the Electronic Industry Code of Conduct. Although HP endorses the EICC in its entirety, the provision on freedom of association continues to receive the most comment from various stakeholder groups. As a result, HP has supplemented the Code with additional requirements to ensure workplace and compensation issues are effectively resolved. HP also requires our suppliers to comply with our product content restrictions in HP's General Specification for the Environment, which provides details about the materials allowed in our products.
HP suppliers must:
- comply with all national and other applicable laws and regulations, and they require their suppliers do the same (including labor agencies);
- adopt sound human rights practices and treat workers fairly with dignity and respect;
- provide a safe and healthy working environment for their workers;
- conduct business operations in a way that protects and sustains the environment;
- maintain management systems that measure, improve and communicate their company's labor, health & safety, environmental performance; and
- uphold the highest standards of ethics.
We ask that product material suppliers pursue a policy of continuous improvement in this area and be forthright in sharing information with us. In selecting and retaining qualified suppliers, HP will show preference to suppliers that meet or exceed our expectations.
- freely chosen employment
- child labor avoidance
- working hours
- wages and benefits
- humane treatment
- non-discrimination
- freedom of association
- occupational safety
- emergency preparedness
- occupational injury and illness
- industrial hygiene
- physically demanding work
- machine safeguarding
- dormitory and canteen
- environmental permits and reporting
- pollution prevention and resource reduction
- hazardous substances
- wastewater and solid waste
- air emissions
- product content restrictions
Products manufactured for HP must comply with HP's General Specification for the Environment (GSE) which contains HP's global product content requirements for restricting or prohibiting certain chemical compounds or materials in HP products or manufacturing processes.
- statements of company commitment
- management accountability and responsibility
- legal and customer requirements
- risk assessment and risk management
- performance objectives with implementation plans and measures
- training
- communication
- worker feedback and participation
- audits and assessments
- corrective action process
- documentation and records
- business integrity
- no improper advantage
- disclosure of information
- intellectual property
- fair business, advertising and competition
- protection of identity
- community engagement
HP integrates social and environmental considerations into its core sourcing practices. Our SER governance system clarifies reporting and responsibility across relevant HP businesses and functions. Our supply chain SER program is sponsored and supported by all HP businesses through the Supply Chain Board, which reports directly to HP’s Executive Council. The Supply Chain Board members meet monthly to discuss common supply chain challenges across all of HP’s business units and how best to manage them for HP.
Each HP business has appointed an SER Business Liaison to ensure effective implementation within the business. HP’s procurement teams are responsible for ensuring that SER imperatives are part of their day-to-day sourcing decisions.
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