Your browser (Internet Explorer 6) is out of date. It may not display all features of this website. Click here to update your browser
You have 0 pages in your custom report

Data and goalsThis is an old report - go to current report.

Operations1,2 »

2005 2006 2007 2008 2009 Graph
Electricity use [million kWh] 3,972 3,653
Americas 2,417 2,187
Europe, Middle East and Africa 879 862
Asia Pacific and Japan 677 604
Natural gas use [million kWh] 468.7 393.3
Americas 295.7 262.0
Europe, Middle East and Africa 153.2 125.0
Asia Pacific and Japan 19.8 6.3
Energy use [million kWh] 4,730 4,441 4,046
Voluntary purchases of renewable energy [million kWh energy and renewable energy credits, in addition to the renewable energy available by default in the power grid] 101.9 131.0
Greenhouse gas emissions [tonnes CO2e] 2,273,800 2,165,500 1,951,000
Americas 1,327,400 1,154,000
Europe, Middle East and Africa 338,800 336,900
Asia Pacific and Japan 499,300 460,100
PFC emissions [tonnes CO2e]3 13,605 15,337 13,489 11,627 3,114
Americas 10,959 12,841 12,921 11,385 3,069
Europe, Middle East and Africa 0 0 0 33 44
Asia Pacific and Japan 2,646 2,497 568 209 0
PFC emissions [as a % of 1995 emissions] NA 59% 52% 45% 12%
PFC emissions, by type [tonnes CO2e]3 13,605 15,337 13,489 11,627 3,114
C2F6 NA 5,097 3,808 3,120 1,030
CF4 NA 6,456 6,395 6,091 1,522
SF6 NA 2,958 2,559 1,701 346
NF3 NA 139 153 181 77
CHF3 NA 545 371 384 110
C3F8 NA 112 16 8 0
C4F8 NA 29 187 141 29
GHG emissions from HP employee business commercial air travel [tonnes CO2e] 279,000 289,000 289,000 320,000 214,000
GHG emissions from HP air fleet [tonnes CO2e] NA NA 14,300 21,600 13,400
GHG emissions from HP auto fleet [tonnes CO2e]
United States and Canada 86,600 89,400 87,200 81,900 73,900
Europe, Middle East and Africa 70,600 85,400 71,400 85,000 63,700
Asia Pacific and Japan4 NA NA 2,500 2,000 800
  1. 1Some subtotals may not add up exactly to total due to rounding.
  2. 2Total energy use and greenhouse gas emissions data for 2005 reflect the reset baseline including EDS and other acquisitions since 2005. All data on this tab for 2008 and 2009 include EDS and all other acquisitions. Revised calculations for 2006 and 2007 were not performed. 2005-2007 data for employee business air travel, air fleet and auto fleet are HP only. EDS data for 2008 have been modified compared to data previously reported to exclude customer-owned and operated facilities.
  3. 3These data are based on the calendar year.
  4. 42007 value includes data from Hong Kong, Korea, Japan and Taiwan. 2008 value includes data from Japan and Korea.

Product packaging1 »

2005 2006 2007 2008 2009
Packaging per product sold globally [average grams] 338 326 310 270 304
Paper 290 273 255 228 266
Plastic 48 53 55 42 38
Total weight of packaging used [thousand tonnes] 162 223 224 217 239
Paper 139 187 184 180 205
Plastic 23 36 40 37 34
  1. 1 Does not include data from former EDS operations.

Product reuse and recycling1 »

2005 2006 2007 2008 2009 Graph
Total cumulative recycling - computer hardware and supplies combined [tonnes] 340,000 420,000 530,000 650,000 760,000
Total annual recycling - computer hardware and supplies combined [tonnes] 64,000 75,000 113,000 119,000 112,000
Total annual reuse of equipment [million pounds, approximate] 50 48 63 75 66
Total reuse and recycling combined, by year [million pounds, approximate] 190 210 313 338 314
Number of countries/regions/territories with HP return and recycling programs 42 45 52 53 56
Total recycling, by region [tonnes]
Americas 27,200 29,300 30,200 36,000 37,500
Europe, Middle East and Africa 34,200 41,600 76,500 76,700 69,300
Asia Pacific and Japan 2,200 4,000 6,100 6,700 5,600
Total recycling, by type [tonnes]
Hardware 52,000 60,600 95,800 98,600 90,500
HP LaserJet print cartridges2 11,100 13,600 15,000 19,000 20,100
HP inkjet print cartridges 440 700 2,000 1,8503 1,800
HP LaserJet print cartridge recycling
% of LaserJet market covered by program 87% 88% 88% 90% 90%
Materials recycled into new products 60% 63% 59% 76% 80%
Energy recovery 40% 37% 41% 24% 20%
HP inkjet print cartridge recycling
% of inkjet market covered by program 80% 88% 89% 88% 88%
Materials recovered for recycling 56% 60% 53% 59%3 64%
Energy recovery 24% 23% 21% 38%3 31%
  1. 1 Cumulative recycling totals include all hardware and supplies returned to HP for processing; with ultimate dispositions including recycling, energy recovery, and, where no suitable alternatives exist, responsible disposal. Hardware recycling data from Europe, the Middle East and Africa and HP LaserJet recycling data are calendar year. The remaining data is based on the HP fiscal year. 2009 data includes operations formerly a part of EDS. Subtotals may not add up to totals due to rounding.
  2. 2 Includes cartridges returned by customers and cartridges from HP internally. 2008 figure is based on year-end estimate.
  3. 3 When calculating our 2009 performance statistics, we recognized a discrepancy with our 2008 inkjet returns and material recovery efficiency figures. The 2008 figures presented here are more representative.

HP operations1,2 »

2005 2006 2007 2008 2009 Graph
Nonhazardous waste [tonnes] 102,567 106,492 89,275 91,832 117,648
Americas 60,358 62,713 52,948 54,237 86,198
Europe, Middle East and Africa 20,365 23,291 20,104 17,204 18,186
Asia Pacific and Japan 21,844 20,488 16,223 20,391 13,264
Nonhazardous waste landfill diversion rate [% of total produced] 87.8% 88.2% 88.4% 91.3% 88.8%
Americas 89.8% 88.2% 87.3% 90.9% 89.8%
Europe, Middle East and Africa 82.2% 87.4% 90.6% 90.6% 85.3%
Asia Pacific and Japan 87.3% 89.3% 89.4% 93.0% 88.7%
Global nonhazardous waste composition, 2009
Hazardous waste [tonnes] 7,001 8,638 8,826 10,479 6,828
Americas 2,159 2,192 2,356 3,379 2,470
Europe, Middle East and Africa 1,474 1,824 1,593 2,084 1,737
Asia Pacific and Japan 3,368 4,622 4,877 5,016 2,621
Global hazardous waste composition, 2009
Ozone depletion potential of estimated emissions [kg of CFC-11 equivalent] 4,358 3,935 6,690 4,543 4,407
Americas 4,280 3,850 2,886 2,776 3,573
Europe, Middle East and Africa 55 30 25 32 70
Asia Pacific and Japan 23 55 3,778 1,735 764
Water consumption [million liters] 8,136 8,358 7,359 7,225 7,647
Americas 4,550 5,044 4,518 4,297 4,615
Europe, Middle East and Africa 1,308 969 713 831 1,001
Asia Pacific and Japan 2,278 2,345 2,128 2,096 2,031
Disposition by type of TRI material [tonnes] (See Emissions section)
  1. 1 Some subtotals may not add up exactly to total due to rounding.
  2. 2 Data for 2009 include sites gained through the acquisition of EDS in 2008. Data prior to 2009 are HP only.

Operations »

Year Goal

Double voluntary purchases of renewable energy to 8 percent by 2012 (in addition to the renewable energy available by default in the power grid).


HP will reduce the greenhouse gas emissions from HP-owned and HP-leased facilities by 20 percent under 2005 levels by the end of 2013 on an absolute basis.1

  1. 1 This goal is independent of organic business growth and will be accomplished by reducing the worldwide energy footprint of HP facilities and data centers, investing in energy efficiency, and switching to renewable energy sources. This goal replaces our previous goal to reduce energy consumption and the resulting GHG emissions from HP-owned and HP-leased facilities worldwide to 16 percent below 2005, by 2010. We had already decreased the energy used in HP operations by more than 9 percent through 2008, so following the acquisition of EDS, we set an interim target to reduce energy consumption in our facilities by 7 percent (the remaining percentage in the goal) below 2008 levels by the end of 2010. We decreased energy consumption 9 percent in 2009 compared with 2008, capitalizing on opportunities for real estate consolidation and energy efficiency due to the acquisition. We are working to ensure we maintain these gains through 2010. HP uses the guidelines set forth in the GHG Protocol ( non-HP site) to inventory corporate emissions.

Product manufacturing »

Year Goal

Work with first-tier suppliers to approach their suppliers about greenhouse gas (GHG) emissions reporting.

Progress: Suppliers representing 29 percent of HP’s material and manufacturing spend estimated their suppliers’ emissions.

Report aggregated GHG emissions from HP's largest first- and second-tier suppliers.

Progress: HP’s aggregated emissions from suppliers representing 86 percent of our material and manufacturing spend were 4.1 million metric tonnes of CO2e.

For those suppliers reporting GHG emissions, establish multi-year goals for supplier renewable energy use and reduction of GHG emissions.

Progress: Approximately two-thirds of suppliers reporting emissions to HP had established GHG reduction goals, which varied in size and timing. Typical reduction goals were 3 to 4 percent per year.

Collaborate with the Electronic Industry Citizenship Coalition (EICC) to launch an online supply chain GHG emissions reporting system that would enable consistent calculation of emissions based on factory energy use data.

Progress: Achieved.


Report aggregated GHG emissions from HP’s largest first- and second-tier suppliers representing more than 85 percent of first-tier and 40 percent of our second-tier material and manufacturing spend.

Report supplier GHG emissions reduction progress in year-over-year comparison.

Co-lead the environmental sustainability work group of the EICC to increase adoption and use of the EICC supply chain GHG emissions reporting system.

Product transport »

Year Goal

Increase use of rail in North America to 30 percent for our Southern California resellers for imaging and printing products, up from 21 percent in 2008.

Progress: Despite a decrease in large orders that easily convert from truck to rail shipments, we increased our use of rail in this area to 26 percent.

Increase use of rail in Europe, Middle East and Africa region by 15 percent.

Progress: Achieved a 19 percent use of rail with the majority of truck to rail conversions occurring in the inbound lanes.

Extend the SmartWay approach to other regions outside of North America.

Progress: HP is collaborating with the U.S. Environmental Protection Agency SmartWay team and other governmental organizations in the European Union and Asia Pacific to extend SmartWay initiatives to those regions in 2010.


Reduce CO2e emissions from product transport by 180,000 tonnes compared with 2008, through network enhancements, mode changes and route optimization across our global supply chain.

Product use »

Year Goal

HP will reduce the energy consumption of HP products1 and associated greenhouse gas (GHG) emissions to 40 percent below 2005 levels by the end of 2011. This replaces the 2010 goal to reduce combined energy consumption and associated GHG emissions of HP operations and products to 25 percent below 2005 levels by 2010, which HP has already met.

Representative product categories have their own goals, including the following goals for HP’s high-volume printer, and desktop and notebook PC families:

  • By 2011, HP will improve the overall energy efficiency of HP ink and laser printing products by 40 percent, relative to 2005.2

  • By 2011, HP will save customers 1 billion kWh of electricity through a variety of product design strategies in HP’s high-volume HP desktop and notebook PC families, relative to 2008.3

  1. 1 The average energy consumption of HP products is estimated using high-volume product lines representative of the overall shipped product volume. Energy consumption has been estimated in 2005 and annually since. The high-volume product lines include notebook and desktop computers, inkjet and LaserJet printers, and industry-standard servers.
  2. 2 Efficiency is defined in terms of kWh (using the Total Electricity Consumption Method/pages per minute). These families represent more than 32 percent of inkjet printers and more than 45 percent of LaserJet printers shipped in 2005. HP updated this goal from the goal included in the FY07 Global Citizenship Report, which targeted a 30 percent improvement in energy efficiency by 2010, relative to 2005.
  3. 3 Energy savings calculated by comparing average 2008 product ENERGY STAR® TEC (total energy consumption) value to average 2011 product ENERGY STAR TEC value multiplied over 2005 volume.

Materials »

Year Goal

Remove all mercury from HP's entire notebook line by the end of 2010.

Progress: At the end of 2009, 64 percent of notebook platforms were free of mercury.

Triple the amount of recycled materials used in our inkjet printers, relative to 2007.

Progress: We met this goal in 2009 and introduced a new goal for 2011 (see below).


As technologically feasible alternatives become readily available that will not compromise product performance or quality, and that will not adversely impact health or the environment, we will complete the phase-out of BFR and PVC in newly introduced personal computing products in 2011.1

Progress: HP has introduced several new computing products this year that are BFR/PVC-free.1

Use a total of 100 million pounds (45,000 tonnes), cumulatively from 2007, of recycled plastic in HP printing products.

Apply the European Union (EU) Restriction of Hazardous Substances (RoHS) 2 substance and exemption requirements voluntarily outside the EU (and European Free Trade Association) on a worldwide basis within 6 months of each of the EU's various legal compliance dates for virtually all HP branded products in the scope of EU RoHS 2, except where it is widely recognized that there is no technically feasible alternative (as indicated by an exemption under the EU RoHS Directive).


Remove bis (2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP) and butyl benzyl phthalate (BBP) from HP products.

  1. 1 Meeting the evolving definition of ‘BFR/PVC-free’ as set forth in the “iNEMI Position Statement on the ‘Definition of Low-Halogen’ Electronics ‘(BFR/CFR/PVC-Free)’.” Plastic parts contain < 1000 ppm (0.1%) of bromine [if the Br source is from BFRs] and < 1000 ppm (0.1%) of chlorine [if the Cl source is from CFRs or PVC or PVC copolymers]. All printed circuit board (PCB) and substrate laminates contain bromine/chlorine total < 1500 ppm (.15%) with a maximum chlorine of 900 ppm (.09%) and maximum bromine being 900 ppm (.09%).

Paper »

Year Goal

100 percent of HP's consumer photo paper will derive from sustainable-forest certified suppliers in 2009.

Progress: Achieved.

Deploy HP's paper policy in the assessment of HP's paper product supply chain.

Progress: We have assessed the major suppliers of HP branded papers that constitute 99 percent by volume of the paper we sell.


40 percent or more of HP-branded paper sold will be Forest Stewardship Council-certified or have more than 30 percent post-consumer waste content by the end of 2011.

Product reuse and recycling »

Year Goal

Integrate EDS reuse and recycling volume using HP standards.

Progress: EDS reuse and recycling volume is included in HP reporting for 2009. HP reuse and recycling standards are fully applicable to all HP organizations, now including EDS.

Conduct 55 on-site vendor audits against HP reuse and recycling standards.

Progress: Our third-party auditors assessed 17 reuse and 34 recycling vendor sites in 24 countries.


Recycle 2 billion pounds (900,000 tonnes) of electronic products and supplies by the end of 2010 (since 1987).

Reuse 450 million pounds (200,000 tonnes) of electronic products by the end of 2010 (since 2003).

Progress: A total of 1.68 billion pounds of electronic products and supplies has been recycled, and a total of 345 million pounds has been reused. In sum, more than 2 billion pounds have been recovered.

HP operations »

Year Goal

Continue to divert at least 87 percent of solid (nonhazardous) waste from landfill globally through the end of 2009.

Progress: Achieved a diversion rate of 88.8 percent.


Reduce water consumption by 5 percent, compared with 2007.1

Continue to divert at least 87 percent of solid (nonhazardous) waste from landfill globally through the end of 2010.

  1. 1 To take into account the integration of EDS sites after the acquisition in 2008, we are in the process of revising our water goal and are establishing a new baseline from which to measure our performance. The new goal will replace this goal.

Supply chain responsibility »

2005 2006 2007 2008 2009 Graph
Suppliers engaged [total, cumulative]1 451 543 601 631 716
Audits conducted [total including re-audits, cumulative] (detailed audit results online) 85 211 354 486 590
Audit findings (See Supply chain responsibility—Audit findings section)
  1. 1 Updates compared to data reported last year are due to changes in HP’s supplier base.

Supplier diversity »

2005 2006 2007 2008 2009
Purchasing results [million $U.S.]1,2,3
Total small businesses [million $U.S.] $3,011 $3,510 $3,106 $3,365 $3,691
Minority-owned small businesses [million $U.S.] $1,052 $1,150 $670 $842 $807
Women-owned small businesses [million $U.S.] $407 $380 $440 $476 $534
  1. 1 All figures are for U.S. purchases from U.S.-based businesses.
  2. 2 Data is for the 12-month period ending September 30 of the year noted.
  3. 3 2009 data include HP Enterprise Services (formerly EDS) spending. Data prior to 2009 do not.

Diversity »

2005 2006 2007 2008 2009
Number of employees [approximate]  150,000  156,000  172,000  321,000  304,0001
Worldwide workforce demographics[women as a % of total employees]2
Worldwide-employees 29.9% 29.9% 30.0% 30.1% 32.9%
Americas 31.8% 31.4% 31.0% 30.8% 35.0%
Europe, Middle East and Africa 27.4% 27.7% 28.4% 28.1% 30.0%
Asia Pacific and Japan 29.6% 29.6% 30.0% 30.9% 32.5%
Worldwide-managers 21.7% 21.7% 21.5% 22.0% 24.3%
Americas 26.6% 26.0% 25.3% 25.2% 28.3%
Europe, Middle East and Africa 16.5% 17.0% 17.6% 18.5% 20.0%
Asia Pacific and Japan 18.3% 18.4% 18.6% 20.2% 21.2%
Global new hires [% of total]2,3
Female 32.2% 31.9% 31.8% 34.9% 35.6%
Male 67.8% 68.1% 68.2% 65.1% 64.4%
U.S. workforce demographics (See HP employees—Diversity section for detailed data)
U.S. new hires [% of total]
White 62.5% 69.8% 69.0% 67.2% 65.0%
All minorities 25.6% 28.4% 30.1% 32.4% 34.5%
Black 5.5% 6.1% 6.8% 8.1% 11.2%
Hispanic 6.1% 6.4% 6.3% 6.9% 7.1%
Asian 13.7% 15.6% 16.5% 15.7% 12.5%
Native American 0.3% 0.3% 0.5% 0.6% 0.7%
  1. 1 As of October 31, 2009.
  2. 2 2009 data excludes Brazil.
  3. 3 2009 data reflects the time period 1/01/09–11/30/09.

Health, safety & wellness »

2005 2006 2007 2008 2009 Graph
Lost workday case rate [global rate]1 0.11 0.13 0.10 0.07 0.08
Americas2 0.19 0.16 0.16 0.13 0.17
Europe, Middle East and Africa3 0.08 0.20 0.14 0.08 0.04
Asia Pacific and Japan4 0.02 0.03 0.01 0.01 0.01
Recordable incident rate [global rate]5 NA NA 0.38 0.31 0.30
Americas6 NA NA 0.75 0.66 0.57
Europe, Middle East and Africa7 NA NA 0.30 0.25 0.29
Asia Pacific and Japan8 NA NA 0.04 0.05 0.03
  1. 1 Lost workday case rate is the number of work-related injuries that result in time away from work per 100 employees working a full year.
  2. 2 Includes data from Canada, Columbia, Puerto Rico and the United States.
  3. 3 Includes data from Austria, Germany, Israel, Italy, Spain and the United Kingdom.
  4. 4 Includes data from Australia, India and Singapore.
  5. 5 Recordable incident rate is the number of lost-time and no-lost-time cases requiring more than first aid per 100 employees working a full year.
  6. 6 Includes data from Canada, Puerto Rico and the United States.
  7. 7 Includes data from Belgium, France, Germany, Ireland, Israel, Italy, Poland, Spain and the United Kingdom.
  8. 8 Includes data from Australia, Japan and Singapore.

Social innovation »

2005 2006 2007 2008 2009
Social investments, total [million $U.S.]1 $45.3  $45.6  $47.1  $46.22 $52.2 
% of pre-tax profits1 1.3% 0.63% 0.51% 0.44% 0.55%
Social investments, by type [million $U.S.]1
Cash [million $U.S.] $18.0 $17.5 $20.6 $18.6 $17.2
Products and services [million $U.S.]3 $27.3 $28.1 $26.5 $27.5 $35.0
Social investments, by region [million $U.S.]1,4
United States NA $34.9 $30.3 $25.8 $26.1
Americas (not including the United States) NA $2.9 $5.0 $4.0 $4.5
Europe, Middle East and Africa NA $5.5 $7.2 $6.6 $6.8
Asia Pacific and Japan NA $2.3 $4.5 $4.6 $6.0
Employee giving in the United States
Employees participating in HP U.S. Employee Giving Program NA NA 5,700 6,700 5,384
Total value of cash and products donated including HP and Hewlett-Packard Company Foundation matched funds [million $U.S]5 NA NA $13.4 $12.8 $11.3
Value of cash donated by U.S. employees [million $U.S] NA NA $3.0 $3.6 $3.4
Value of cash from Hewlett-Packard Company Foundation matched funds [million $U.S] NA NA $2.0 $3.0 $2.3
Value of products donated by U.S. employees [million $U.S]3 NA NA $1.9 $1.5 $1.4
Value of products from HP matched funds [million $U.S]3 NA NA $6.5 $4.7 $4.2
  1. 1 Data excludes contributions to the HP Company Foundation and employee donations but includes HP's match contributions.
  2. 2 Due to rounding of this total, the sum of the constituent parts of this figure listed under the types of investments below does not match this figure.
  3. 3 Product donations are valued at the Internet list price. This is the price a customer would have paid to purchase the equipment through the HP direct sales channel on the Internet at the time the grant was processed.
  4. 4 Regional numbers represent corporate global social investments and exclude contributions by business groups.
  5. 5 Hewlett-Packard Company Foundation cash matching began in 2007.

Public policy »

2005 2006 2007 2008 2009
Contributions to U.S. state candidates and ballot measure campaigns [$U.S.]1 $126,589 $731,440 $888,416 $1,035,650 $1,052,400
HP Political Action Committee contributions [$U.S.] $113,900  $220,100  $225,300  $219,600  $260,0002
  1. 1 Local, state or city campaigns.
  2. 2 Reflects combined HP Political Action Committee and EDS Political Action Committee contributions.

Economic impacts »

2007 2008 2009 Graph
Net revenue [million $U.S.] $104,286 $118,364 $114,552
Net investment in property, plant and equipment [million $U.S.] $2,472 $2,565 $3,200
Research and development spending [million $U.S.] $3,611 $3,543 $2,819
Number of patents (total) 31,000 32,000 33,000
401(k) expense [million $U.S.]1 $481 $548 $568
Pension and other post-retirement funding [million $U.S.] $315 $251 $569
Employees with stock-based awards 99,000 109,000 91,000
Advertising cost [million $U.S.] $1,100 $1,000 $700
Tax provision (benefit) (U.S. Federal) [million $U.S.] $868 $1,091 $1,003
Tax provision (non-U.S.) [million $U.S.] $1,156 $837 $800
State provision (benefit) [million $U.S.] ($111) $216 ($48)
Cash taxes paid for income taxes [million $U.S.] $956 $1,136 $643
Cash dividends declared per share $0.32 $0.32 $0.32
Total dividend payments [million $U.S.] $846 $796 $766
Share repurchases [million $U.S.] $10,887 $9,620 $5,140
  1. 1 HP match and expenses for employee 401(k) retirement accounts.

Ethics and compliance »

Year Goal

Deploy targeted compliance training around practices, policies and processes.

Progress: Our Lessons Learned training targeted senior managers. Our Integrity Minutes video series and Leaders on Ethics videos provided training on specific practices for the broader workforce. In addition, we conducted country- and organization-specific training on subjects identified as potential risks to the company.

Fully integrate EDS into HP's Standards of Business Conduct (SBC).

Progress: Operations in the majority of countries had transitioned to HP’s SBC by February 2009, and 94 percent of HP Enterprise Services (EDS) employees completed HP’s SBC training. However, operations in six countries had not yet transitioned by the end of 2009, and efforts continue to complete the integration.

Reduce the number of SBC investigations closed with substantive findings.

Progress: The total number of SBC investigations closed with substantive findings did not decrease, mainly due to the large increase in employee numbers following the acquisition of EDS. However, we did reduce the proportion of cases closed with substance per employee.

Decrease cycle time for investigation of SBC cases.

Progress: We did not achieve this goal due to the challenges of integrating 140,000 new employees into our ethics and compliance culture following the acquisition of EDS, as well as addressing new ethics risks and cases relating to the expanded services business.

Drive newly created compliance standards to minimize HP's compliance risk.

Progress: We assessed HP’s numerous compliance functions based on these standards.


Aggressively manage top legal risk areas by continually monitoring, prioritizing and escalating identified issues.

Continually improve the effectiveness of ethics and compliance initiatives through frequent, engaging, and quality training and communications.

Increase the speed and efficiency of ethics and compliance investigative processes.

Supply chain responsibility »

Year Goal

Develop supplier training program for fire preparedness.

Progress: Complete.

Reduce fire hazards by increasing emergency preparedness of ten suppliers.

Progress: 48 suppliers participated.

Roll out Health Enables Returns project in China.

Progress: Two suppliers in China are participating.

Expand supply chain social and environmental responsibility (SER) program beyond production suppliers to engage and assess 50 high-priority nonproduction suppliers.

Progress: 55 nonproduction suppliers have been engaged through signed SER agreements and completed SER assessments. Corrective action plans with these suppliers are in development.

Pilot SER key performance indicators with five suppliers.

Progress: Six suppliers have participated in our working hours key performance indicators pilot in China.


Suppliers representing 30 percent of high-risk production spend have implemented an effective process to ensure that their suppliers are implementing the Electronic Industry Code of Conduct.

Suppliers representing 25 percent of high-risk production spend will report on key performance indicators.

Extend the program for suppliers of strategic and high-risk nonproduction services from assessment to initial validation.

Extend supplier capability-building programs to address more key risk areas and major geographies.

Establish migrant labor guidelines to share with suppliers in Southeast Asia, Eastern Europe and Latin America.

Pilot conflict minerals tracing study for select computing product parts.


Suppliers representing 75 percent of high-risk production spend will report on key performance indicators.

Develop supply chain SER programs that HP suppliers representing 75 percent of high-risk production spend will use with their suppliers.

Supplier diversity »

Year Goal

Expand the HP Mentor-Protégé Supplier Diversity Program through the addition of three suppliers.

Progress: Achieved.

Determine baseline second-tier spend with an initial 100 suppliers, and set targets for future years.

Progress: Achieved.

Continue to grow the program outside of the United States with initial diverse supplier events in Asia.

Progress: Achieved. HP reported on spending in Canada, determined baseline minority-owned supplier expenditure in the UK, and became a corporate member of WEConnect International.

Diversity »

Year Goal

Achieve 30 percent female participation in our employee leadership development programs.

Progress: We exceeded this participation rate goal.

Achieve 20 percent nonwhite participation in our employee leadership development programs in the United States, with a particular focus on Latinos and African Americans.

Progress: We exceeded this participation rate goal.


Continue to achieve 30 percent female participation in our employee leadership development programs.

Continue to achieve 20 percent nonwhite participation in our employee leadership development programs in the United States.

People development »

Year Goal

Increase participation in Key Talent @hp programs to more than 300 employees.

Progress: Standard director-level and vice president–level Key Talent programs were canceled during 2009 to better manage expenses during the global recession. However, 286 managers and individual contributors attended a locally delivered program called Key Talent @hp for Managers and Individual Contributors.

Design and execute locally driven Key Talent programs (in addition to the centrally driven Key Talent programs).

Progress: Although the centrally driven Key Talent programs were canceled for 2009, HP held nine locally driven events around the world, reaching a total of 286 high-potential learners.

Launch a Key Talent alumni network.

Progress: This program was launched and has been well received. Network membership now numbers more than 550 Key Talent alumni.

Reach 6,000 managers (20 percent of the total HP manager population) in the Leading for Results II Program.

Progress: This program was deferred for 2009, but will be reinstated in 2010.

Achieve an 85 percent overall satisfaction score in the New Manager Excellence @hp program.

Progress: Scores have consistently been above 85 percent in terms of overall satisfaction by the managers who participated.

Achieve a 90 percent completion rate for new hires taking the New HP Employee Onboarding Program, and achieve an average score of 85 percent for relevance and quality in post-program surveys.

Progress: HP has been committed to achieving this goal; however, we have been unable to collect completion data to accurately report on our progress in 2009.

Receive two external awards for specific initiatives or overall leadership development efforts.

Progress: HP was recognized by the Hay Group as being one of the top companies in the world for leaders (#9) and received two awards from the American Society for Training and Development for the creativity and effectiveness of its leadership development programs.

Privacy »

Year Goal

Shape the global privacy landscape through external influence and leadership.

  • Take a leadership role in the APEC privacy framework.

    Progress: HP tested a draft self-assessment questionnaire for companies to use in APEC’s cross-border approach.

  • Take a leadership role in the Article 29 Working Party framework for Binding Corporate Rules.

    Progress: This work continued in 2009.

Advance the accountability model framework.

  • Engage external stakeholders in reviewing the Accountability Decision Tool.

    Progress: HP met with regulators in Canada, France, Ireland and the United States to explain the accountability approach.

Expand the reach and effectiveness of HP’s internal privacy governance.

  • Extend the Privacy and Data Protection Board membership.

    Progress: We extended board membership to all regions in 2009.

  • Continue assessing top privacy issues in the Privacy and Data Protection Board and deploy projects to address gaps in those areas.

    Progress: As a result of the board’s work, all company laptops are required to have full-disk encryption to mitigate the risk of personal data being compromised due to theft or loss of the laptop.

Improve operational efficiencies to meet growing demands.

  • Improve HP’s ability to assess issues, monitor compliance and perform formal audits for privacy.

    Progress: Our privacy team worked closely with Internal Audit and the Ethics and Compliance Office to test new approaches to risk assessment, mitigation, monitoring and compliance.


Shape the global privacy landscape through external influence and leadership.

  • Maintain a leadership role in the Asia-Pacific Economic Cooperation forum.

  • Enhance direct relationships with nongovernmental organizations and key regulators.

Advance our ability to demonstrate accountability in our business practices.

  • Deploy the internal accountability tool.

  • Certify for Binding Corporate Rules (BCRs) in the European Union.

Social innovation »

Year Goal

Launch more than 130 HP Innovations in Education grant-supported projects worldwide that showcase the future of learning.

Progress: HP launched 153 projects in 28 countries.

In Asia Pacific and Japan, award ten new grants and reinvest in 16 previous grant recipients through the HP Microenterprise Development Program.

Progress: HP made 24 grants, three of which were awarded to establish new centers.

Expand the HP Responsible Business Competition to ten countries in the Americas.

Progress: Introduced in eight countries: Argentina, Brazil, Chile, Colombia, Costa Rica, Mexico, Peru and United States.

Integrate EDS employees in ongoing volunteer efforts, and leverage best practices from EDS to recognize and support global volunteerism.

Progress: Launched HP Global Volunteer Days in Fall 2009, leveraging the best practices of the EDS Global Volunteer Day and HP Volunteer Days.

Educate and facilitate global employee base on strategic volunteer opportunities (e.g., Junior Achievement).

Progress: More than 4,500 HP employees donated almost 52,000 hours of expertise to volunteer projects in local communities in 2009. For example, 281 employees volunteered globally for the HP Responsible Business Competition in partnership with Junior Achievement.

Ensure consistency in matching funds commitment from the Hewlett-Packard Company Foundation for U.S. employee cash giving program.

Progress: Hewlett-Packard Company Foundation continued its commitment to match U.S. employee contributions during the charitable giving campaign.


Drive structural, systemic improvements in health access and delivery that will have a significant and sustainable impact.

Drive IT transformation on a national level with the ministries of health in emerging markets to fundamentally improve the efficiency and effectiveness of health delivery.

Improve access and delivery of health services by accelerating the implementation of e-Health to underserved communities.

Launch new award initiative to recognize global pioneers in education innovations.

Launch a new catalyst grant program to support collaborative ventures in science, technology, engineering and mathematics (STEM) education in collaboration with other thought leaders in education.

Work with partner organizations to reach 500,000 students globally through HP entrepreneurship training programs by the end of 2010.1

Progress: Since the launch of GET-IT and HELP in 2007, the program has reached more than 100,000 young people through blended online and on-site training courses.

Increase skilled volunteerism related to professional services (e.g., programs such as the HP legal pro bono program).

Increase employee use of VolunteerMatch for purposes of tracking and reporting volunteer hours.

Invite newly integrated EDS employees to participate in the HP cash matching program.

Develop a detailed disaster response strategy including plans for how technology can better help relief workers.

  1. 1 Former HP entrepreneurship education initiatives GET-IT (Europe, Middle East and Africa) and HELP (Asia Pacific and Japan) are merged underneath one program umbrella in 2010 to meet one global objective.